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“Nice place - tricky bill”
Review of ZONA Budapest

ZONA Budapest
Ranked #98 of 3,154 Restaurants in Budapest
Certificate of Excellence
Price range: $11 - $50
More restaurant details
Restaurant details
Dining options: Dinner, Lunch, Breakfast, Late Night, Reservations
Neighborhood: District I / Buda
Description: Every tiny detail of the renewed ZONA is inspired by our trips to global cities. The cuisine is influenced by their diversity, the respect for their cultural heritage and the current gastronomic trends. Exciting flavors, blustering colors unite in a unique location by the Buda side of Chain Brindge, but almost in the downtown. We add an honest, accomodating but professional table service to make your stay a unique experience, so we could show what guest and restaurant relation really means to us. ZONA got 17 Gault Millau points in the past two years (3 hats) and received Dining Guide's Restaurant of the Year award last year.
Budapest
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
“Nice place - tricky bill”
Reviewed October 26, 2013 via mobile

*** WARNING ***

Food is great, wine selection is nice, location is perfect - price is in the higher range, but there’s an ugly trick on the bill. 12,5% tip is automatically included but it’s placed at a random position amongst all other items on the bill. It’s called “szervizdij” so if you don’t speak Hungarian you won’t notice. The automatically charged 12,5% tip is mentioned in a small letter note on the bottom of the menu so the management is covered. Don’t tip twice!

Helpful?
3 Thank Trycherry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BALDASZTI_GROUP, Public Relations Manager at ZONA Budapest, responded to this review, November 2, 2013
Dear Trycherry,

Thank you for the useful review. We know that the service fee appears randomly on the bill, unfortunately it's a system problem, which we couldn't solve yet. Except of this, we hope you had a great time at us, and we'll see you soon again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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493 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Budapest, Hungary
Level Contributor
79 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Culinary delight by the Danube”
Reviewed October 16, 2013

When starving for real gourmet in Budapest book at Zona. Executive chef Krisztian Huszar is definitely among the top five in the city, but most probably in the country also. He is preparing the thoughtfully composed dishes from the very fresh ingredients of the local market. They offer tasting menus for lunch & dinner, making this modern and friendly place affordable to even the budget minded. Highly recommended!

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank papinek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BALDASZTI_GROUP, Public Relations Manager at ZONA Budapest, responded to this review, November 2, 2013
Dear Papinek,

Thank you for the kind words, we totally agree with you! :) Hope to see you soon again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest, Hungary
Level Contributor
61 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“Brilliant food rather strange service”
Reviewed October 15, 2013

The restaurant has a really awesome 5 course menu. But the service should improve.
First we booked dinner for 8PM but they reserved it for 9PM, luckily we changed the day of the booking so we were able to notice the mistake. On the second hand when we were there they were not able to serve our wine within an hour so we decided not to take it. The place is simple, very minimalist, like a jail so if you are looking for romance or something special you should go somewhere else because it has a sterile atmosphere. Oh yes I almost forgot to mention how cold was in the restaurant.

But due to the food the place is definitely worth a visit, it compensates everything.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank TomAce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BALDASZTI_GROUP, Public Relations Manager at ZONA Budapest, responded to this review, November 2, 2013
Dear TomAce,

We are really sorry if you were not totally satisfied with our service. Our aim is to give the best quality to our customers in every field of the restaurant, which means the bar, the kitchen, the design or the service as well. We've talked to the staff and mentioned the problem. Hope, we'll see you soon again, and you give another chance to the service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Amazing birthday lunch”
Reviewed October 15, 2013

It's been a while I wanted to test Zona and my scary birthday was the occasion last summer. I was quite upset that day for several reasons but this lunch just made my day. We had lovely amuse bouches, everything was so delicious and elaborated that I was happy to try and eat things that I usually don't eat (like tomato or cucumber). The full lunch menu was so complete that I was unable to go to have a birthday cake at Zazzi where I was expected to go. A truly amazing experience to be repeated, before my next birthday :)

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Agnes S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BALDASZTI_GROUP, Public Relations Manager at ZONA Budapest, responded to this review, November 2, 2013
Dear Agnes,

These sentences made our day! We are really glad to hear you had a great bday time az us, and we hope we'll see you soon again (hopefully before your next birthday)! :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leuven, Belgium
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Awesome 5 course menu for €32”
Reviewed September 20, 2013

Stumbled on this restaurant by accident because it happened to be 1 minute away from the hotel I was staying at. Me and my girlfriend both had their 5 course menu for dinner, which only costs about €32!

Of course you're not getting a Michelin star worthy tasting menu for that price. But this simply was very good value, fast & friendly service and simply very good food.

I would definitely revisit this restaurant again if I'm back in Budapest.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Fried M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BALDASZTI_GROUP, Manager at ZONA Budapest, responded to this review, October 14, 2013
Thank you for your nice words! It really must have been a great surprise for you to find our place by accident. We hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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