Firstly we were given the very bad parking space at the corner. The door couldnt open after parking. Even we have the tiny car as a mini. The parking space costs 15€/per night!
We had the double studio for two. The hearing system was totally useless. We tried to call to front desk but no one came to check it in 20mins after her promise of 5 mins.
We called again and she said leaving 2 more blankets...but no free room for us to change even we just checked online available rooms...there were still planty rooms free at 8:30pm!
Yeah, and here comes the worst part! I talked to the reception if they can offer us some compensation and they told me they can ask the manager. When we checked out they did not want to look in my eyes and pretended like nothing happend. After 5 minutes I asked them again about the heating and their answer were they left two more blankets and it should be good. And of course they are sorry.
- Official Description (provided by the hotel):
- Set 100 metres from the Danube River bank and 200 metres from the Hungarian Parliament Building, in the heart of Budapest, Splendid Residence offers stylishly furnished accommodation with free WiFi and a full range of facilities. Each apartment comes fully furnished. The living area is provided with a flat-screen cable TV, and the open-plan kitchen is equipped with a microwave. Some units also offer a balcony. Other services of the Splendid Residence includes a 24-hour reception and shuttle services for an additional cost. Parking is possible at a nearby public location for an additional cost. Airport transfers are possible for a surcharge and the Liszt Ferenc International Airport is reachable within 40 minutes by car. Conveniently located, Splendid Residence is 170 metres from the Kossuth Lajos Tér metro and tram stop. Both Chain Bridge and St. Stephen's Basilica are within 750 metres, while Buda Castle is reachable in 1.5 km. Deak Square, the conjunction of 3 metro lines (M1, M2, M3), is 500 metres away. ... more less
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