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“Expected more than we got!” 3 of 5 bubbles
Review of Boscolo Residence

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Boscolo Residence
Ranked #48 of 342 Hotels in Budapest
Certificate of Excellence
Vienna, Austria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Expected more than we got!”
3 of 5 bubbles Reviewed August 11, 2013

The first impression of the Boscolo Residence was very positive and the service at the front desk was great. We got good information and the guy working there presented himself as very competent, nice and helpful. As we were there early, we put our bags into the luggage room- absolutely no problem! Great! At around 4pm we got back to the hotel, ready to go to our room. Our key doors got handed to us and we started our way to our room. By opening the door, we realized that our room was already taken. Bad mistake by the system/service/hotel!

After a fair amount of time, we got another door key handed and came into a room, which smelt like cigarettes (the hotel is supposed to be a non-smoking hotel). Well, at this point we were just happy to have a room! After enjoying the "welcome-plate" by the hotel, which was delicious, we made a pretty groce discovery: there was an unfinished plate of some chocolate dish decorated with cigarette ends under the sink in the bathroom! This just freaked me out as I was asking myself: How did the cleaning personnel clean? How can they miss something like this?

Although we booked this hotel on a low budget rate, we still expected clean ! rooms. Now I am not that sure anymore if that really was the case.

  • Stayed August 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Nic239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoscoloResidence_GM, General Manager at Boscolo Residence, responded to this review, August 20, 2013
Dear Valued Guest 'Nic239',

Thank you very much for staying with us and thank you for your valued feedback. Please accept my sincere apologizes for the issue you experienced about your rooms. I would kindly like to assure you that we checked how it was possible to have the room in a condition which is not living up to our standards and we make our best to avoid happening it again.
Certainly I remain at your disposal may I be at your further assistance discussing your experience. Please feel free to contact us via guest.relation@budapest.boscolo.com

With kind regards,
Kinga ENGELBRECHT - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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651 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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  • Hebrew first
  • Hungarian first
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English first
Union City, New Jersey, United States
Level Contributor
807 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
5 of 5 bubbles Reviewed August 4, 2013

Superfriendly and helpful staff, immense, beautiful rooms and convenient location make the Boscolo Residence a fantastic value in Budapest.

We stayed at the Boscolo Residence while traveling to Budapest for the F1 race. I think I thought I had booked the Boscolo Palace next door for an unbelievable price, and was confused when we walked in there and were told to use the entrance on the other side, but once we saw the room, I had no regrets. I think the apartments were built as luxury residences, but never filled up so they are used as a hotel now. We booked a normal suite and got upgraded to the premier suite at checkin.

Service was phenominal, very friendly and helpful. They were able to give us good directions downtown, some sightseeing tips, help us get to the F1 track, and arrange an excellent cab to the airport for us. We were also greeted with a friendly smile and hello everytime we left or came back.

The room was incredible. We had an immense kitchen and living room overlooking the street, almost a 180 view from the corner, a massive bathroom, master bedroom, and second bedroom / office. I would have been happy living here for a while. We also had an exercise machine in the living room. The bathroom had marble floors, great water pressure, and both a tub and shower stall. The bedroom had more than ample closet space and a nice view of the street, without any noise, though we did have to close the blackout curtains at night because of the street lights. The kitchen had a nice fridge which was good for the 100 degree weather as well as utensils and cooking instruments. Wifi was present throughout and nice and fast.

The location was good, very close to a lot of restaurants and many less touristy, local bars which we enjoyed. It was also a fairly short walk downtown and to the bridge over to Buda and the historic district and castle. Also close enough to the central market for us to pop down for breakfast one day. It was also convenient to walk from the train station with our luggage on arrival, though the street from there was not super well lit, and most of the places were closed that night which lent a less welcoming atmosphere, but every other night was wonderful and we enjoyed hanging out at the bars nearby.

The Boscolo residence is a wonderful home away from home and a great base for exploring the city.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Tyler L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Golfe-Juan Vallauris, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 3, 2013

Upon arrival, they upgraded our apartment with an extra bedroom for our teenaged son. The apartment was spotless and perfectly equipped (including a washing machine and dryer). The staff were most friendly and the breakfast included in our plan was quite complete with fresh fruits and ham and cheese.
It was nice to be able to walk across the other part of the building where the beautiful New York Cafe is to have a drink or a snack.
The sauna was nice but the swimming pool was too small.
All in all it is very good value for money.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 886Ben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 29, 2013

Friendly and great staff, we had a wonderful stay and will be back again! Can strongly recommend this hotel for everyone who needs a bit more than just a room at a great hotel. Clean, nice big apartments and children friendly athmosphere. Our 1,5 year old had a crib and since we had a huge bathtub he really enjoyed our stay fully!

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NicolleS191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Le Relecq-Kerhuon, France
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 25, 2013

I travel all over the world since many years , and the boscolo luxury residence is the best experience i had in a hotel.

The staff is really helpfull , and we had an upgrade in a New York suite ! Some members of the staff speak French, and it's a great help for me ;-).

For the price, you can't find a better place in Budapest. I read some bad reviews , and i want to tell to this people "Go in the boscolo hotel and not in the luxury residence". If you want to spend 3 times the price of the residence, it's your choice ......

Room Tip: Ask for a room in the upper floors.
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  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hometheater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Osaka, Japan
Level Contributor
462 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 bubbles Reviewed July 25, 2013

We enjoyed the stay at Boscolo Residence in Budapest. Location wea perfect! Also clean and wide residential room with large windows and well educated staffs made us really happy. Especially my wife loved the hotel, so if we have chance to visit Budapest near future, we will select Boscolo Residence again!

Room Tip: Corner rooms are quite large with large windows!
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NEK123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york city
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 25, 2013

We booked a room at the Boscolo Residence and when we got there we learned that they were overbooked . We were offered an upgrade at the hotel which did not at first seem like it would fill our space needs since we had a good deal of luggage. We were wrong. The beds were extremely comfortable .The room they gave us was lovely and large and the staff were extremely accommodating and very very helpful at all times with information and even finding us a scale for weighing our luggage at our upcoming airport check in.

Overall what might have been a disappointment was a very positive experience.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aussielas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Boscolo Residence

Property: Boscolo Residence
Address: Osvat utca 2-8, Budapest 1073, Hungary
Location: Hungary > Central Hungary > Budapest > District VII / Jewish Quarter , Erzsébetváros
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
#36 Luxury Hotel in Budapest
#37 Business Hotel in Budapest
#44 Romantic Hotel in Budapest
#66 Family Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:5 star — Boscolo Residence 5*
Number of rooms: 138
Official Description (provided by the hotel):
Situated in the heart of Budapest, these stylish 5-star apartments of Boscolo Residence offer lots of space and fully equipped kitchenettes.Within a 1-minute walk you can reach the Blaha Lujza Square public transport hub and the Keleti Railway Station is just a 5-minute taxi ride away from the Boscolo Residence.Featuring a subtle combination of brown and white tones, each of the apartments comes with a large flat-screen TV, a spacious seating and dining area and a modern bathroom.Guests can take advantage of all the services of the Boscolo Budapest Hotel 200 metres away. These include the buffet breakfast, spa and fitness facilities for a surcharge, and the bar with live piano music and the underground garage. ... more   less 
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Also Known As:
Boscolo Luxury Residence Hotel Budapest

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