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“Stressful stop”
Review of Anna Cafe

Anna Cafe
Ranked #31 of 191 Dessert in Budapest
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Restaurant details
Dining options: Late Night, Breakfast, Reservations
Neighborhood: District V / Inner City
Reviewed June 2, 2013

A quick coffee after a visit to the Great Market hall. One of us ordered an orange juice while the rest were still deciding. Rightly so, the waiter (who seemed to be serving the whole square alone), gave us some more time to decide while he served others. On his return, we made the mistake of not clarifying that we wanted our first order cancelled and replaced with another drink, together with the rest of the order. Neither did the waiter ask. He was struggling to communicate in English and looked totally stressed out. (We found Hungary to be generally not very English-speaking tourist friendly.) When the waiter brought the whole order including the first drink which should have been cancelled, we explained we did not want that and all he had to do was explain that he had already punched it in and that we should have cancelled it before. We would have understood. What did he do instead? He went into a serious fit, shouting and arguing that we had ordered the juice "in the first round". When I pointed out that that was no way to speak to clients, he went off in a huff, shouting "Ok. I pay" and then loudly banged his tray at the entrance to the cafe', to the amazement of all the clients there. Something must be wrong. Management, please take note - your employee seems to be overworked and on the edge of his nerves, to the pathetic detriment of the whole otherwise lovely experience.

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Thank esantucci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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861 - 865 of 1,748 reviews

Reviewed May 29, 2013

We decided to make a short pause and to have a drink. These place apparently was fine, full of tourists. Well, that was the mistake. We ordered the classic Dobos Torta and coffee. None of them was made properly and also delivered on time. We needed to wait for so long. What is worst, we were asked to pay more than we should, when we complained the waitress just in that moment seemed not to understand english (before she was answering all questions we possed on that language). In sum, bad quality products, poor service.

Thank andreita1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

Our first stop in Budapest during our recent vacation was for lunch at this nice restaurant along the famous Vaci utca. My wife and I shared a very nice sandwich, and a large cheese platter. Along with a couple of glasses of wine, this was the perfect start to a nice stay in Budapest. A bit on the pricy side, but it was worth it for the view and people watching that came with it.

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Thank mrstats69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

After walking for a long time, we found this place that we found very nice. We sat down and it took a long time until the waitress came. We order coffee and a lemon pie. The coffee was colda and the lemon pie was tasteless.

Thank HappyTourist53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2013

The non alcoholic drinks were very tasty, and the food was above average. It's a little pricy, and they charge 15% in fee!!

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Thank Hans M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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