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“Great location, good price...but not 4 star”

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La Prima Fashion Hotel
Ranked #54 of 342 Hotels in Budapest
Certificate of Excellence
Livingston, Scotland
Level Contributor
74 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Great location, good price...but not 4 star”
Reviewed January 17, 2013

Perhaps I have been too harsh in my scoring, however I have stayed in many other 4 star hotels which are far and away better than La Prima, and that has to be the measure.

The best thing about the hotel is the location. On a side street with Vaci Uta on one side and a hop away from the Danube on the other, it is ideally placed for a bit of exploring. We walked everywhere during our 4 night stay.
The hotel is also very modern with a turquoise coloured fleur de lis design throughout the hotel, and large mirrors with integrated tvs which was pretty cool.
Prices we paid were really good so cant complain too much.

Breakfast is light yet slightly limited - a small selection of cereal, yogurts, breeads, meats and cheeses, with some hot food in Hungarian style - spicy sausages and scrambled egss with veg and spices. This suited us fine and my preference is continental breakfast, but if a large cooked breakfast is your thing then it might not be for you.

The bad points have to be lack of air conditioning. I happen to be cold all the time and even I couldn't bear the heat in the room. My partner asked at reception if the air con could be altered as ours did not seem to be working. He was told it was affected by the outside temperatue? We overhead someone else complaining about the air con and being told that it was too noisy to put on and other guests would complain. Windows only open a fraction so that didn't help much.

The other problem I had with the hotel was the reception staff were a bit sullen. There was one very friendly guy who was mainly on nights but otherwise, I felt I was an inconvenience.

Other points to note, may have been mentioned before:
Good wardrobe space.
No kettle, but chargable coffee machine.
Bar area at reception.
Transfers can be arrange by hotel from airport.

The hotel is nice enough materially and very clean, but it is perhaps style over substance.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank caz141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
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English first
Sheffield, United Kingdom
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 14, 2013

Stayed here for 3 nights at end of December 2012. Location is great on the Pest side of the river, only five minutes from two bridges which take you across to the Buda side and also round the corner from the main shopping street.

Apart from taking a cab from the airport we walked everywhere. About 10-15 minutes to ruin pubs (a must visit), and 10-15 minutes to various museums.

Check in was quick and easy. Had a room on the fifth floor. Very large bed, spacious room with mini-bar and large bathroom with walk-in shower. Safe, complimentary toiletries and hair dryer are also provided in the room.

Room cleaned everyday. Spotlessly clean. Only slight negative was that the room was far too warm. I expect the heating may have been on too much so we had to open the bedroom window each night in December, but it was quiet as we had a courtyard view.

Breakfast served in basement. excellent choice of cereal, dried fruit, yoghurt, hams, cheeses, breads, pastries and a few hot items, e.g. boiled and scrambles eggs.

Would recommend the hotel to anyone travelling to Budapest.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LuLu_168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Borbala S, Guest Relations Manager at La Prima Fashion Hotel, responded to this review, April 15, 2014
Dear Valued Guest,

Thank you for the nice words. We are always happy when we see our guests enjoying themselves. We strive to provide excellence in every way at the La Prima Fashion Hotel, and hopefully we can greet you again when you are next in Budapest.

With kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
70 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 14, 2013

A nice boutique hotel in the heart of the city of Budapest.
Nice rooms, good breakfast and very centraly located,
almost on the Vaci itself, next to many shopping places and restaurants.
I really liked it !

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ralph039
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Borbala S, Guest Relations Manager at La Prima Fashion Hotel, responded to this review, April 15, 2014
Dear Valued Guest,

Thank you for the nice comment. We are really happy that you enjoyed your time in our Hotel and were very satisfied with the services we could provide. All the team members pay special attention on quality, as it is our first priority. It is our hope that you will return to the La Prima Fashion Hotel, when next in Budapest.

With kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kiev, Ukraine
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 11, 2013

We stayed at La Prima Fashion hotel two times this year, the first time from 31.12 - 02.01 and the other time from 06.01 - 07.01. The first stay was fine. But our second stay spoilt all good impressions on this hotel. On 7th in the morning we paid for our stay and left for airport. Few hours later we received an email from Booking.com saying that the hotel additionally charged us a cancellation fee, as if we didn`t show up at the hotel. We were upset to receive this email just on the last day of our vacation. We contacted hotel immediately and provided them with 2 invoices for 2 stays asking to resolve the situation. Actually we contacted them several times but didn`t receive any email from them for 4 days, which is very frustrating. Though it normally takes few minutes for the reservation manager Borbala Soos to answer the emails as we can say from our previous experience emailing to Borbala (before they got us as visitors) this time Borbala completely ignores our emails with absolutely no feedback.

It’s difficult to imagine in what way Tripadvisor 2012 excellence award which can be found at the reception desk matches this hotel and their attitude to their guests.

LA PRIMA FASHION HOTEL are CHEATERS!

This hotel is a bright example of utter ignorance and screaming fraud. The way they treated us is absolutely outrageous and unacceptable! I wouldn`t recommend it to anyone. Anyway be very careful with them!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nadya Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_La_Prima_Fashion, Manager at La Prima Fashion Hotel, responded to this review, February 14, 2013
Dear Nadia Y,

Thank you very much for your review!
Please accept our apologies for this special incident. The reason of the mistake was that there was a modification of the guest name, but in our reservation system we have had 2 different reservations under two different names. We have escaped our observation that these two reservations has the same reference number. Since only the one room has arrived to our hotel, we have had to contact to booking.com to inform them that there was a no show guest. But after we have recieved your email , that we have double charged, we double checked the problem and corrected and refunded the amount immediately.
Hereafter we will pay attention more in these cases, and promise that it will not happen again.

Best regards,

Ágoston Török
General Manager
La Prima Fashion Hotel Budapest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 9, 2013

1st of all, one can not get a better location for their stay in Budapest. The hotel is right in the heart of the busiest touristic area of the capital. It's a proper 4 stars, with no doubt.

What i liked:
- excellent location. Been here during winter and the main Xmas market was 5 min away!
- the girl from the reception allowed us to check-in @8AM, which was amazing as we had been driving for the whole night.
-modern furniture and the overall look of the room was fresh, very clean and modern. I was impressed by the facilities.
- the room was very warm
-most of the rooms have their view on the back side so the noise is not a problem
-breakfast had decent variety

What i did not like:
-no parking

I truly recommend it for business/travel/city break purposes.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Borbala S, Guest Relations Manager at La Prima Fashion Hotel, responded to this review, April 15, 2014
Dear Valued Guest,

Thank you for the nice words. We are always happy when we see our guests enjoying themselves. We strive to provide excellence in every way at the La Prima Fashion Hotel, and hopefully we can greet you again when you are next in Budapest.

With kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 8, 2013

Location is great. Loved the decor, especially the television set in the large mirror. The colour scheme was nice too. Our room was a little small but not too small. Rooms were serviced well. Breakfast included choice of cereals, fruit, meats (sausages, cured meats), breads, eggs and nuts, teas, coffees and juices. Staff were always helpful. Price was very reasonable. I would go back!

Room Tip: We were on the 1st floor. Railing was outside the window so perhaps a room on a higher level may ha...
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joyutotravu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Borbala S, Guest Relations Manager at La Prima Fashion Hotel, responded to this review, April 15, 2014
Dear Valued Guest,

Thank you for the nice comment. We are really happy that you enjoyed your time in our Hotel and were very satisfied with the services we could provide. All the team members pay special attention on quality, as it is our first priority. It is our hope that you will return to the La Prima Fashion Hotel, when next in Budapest.

With kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 6, 2013 via mobile

Stayed for a week from 25 Dec 2012

Pros:
- Excellent location
- Free computers and printer downstairs
- Excellent WiFi with no pass codes / other complications
- Chocolate bar on the pillow every day
- Allowed to stay till 2pm
- Breakfast included

Cons:
- Breakfast is fine, but not great. As in the most non-5 star hotels, juices are awful (from the machine). Milk was not cold at all all the time
- I am ok with minibar to be paid, but what is the point of putting 1l of still water in a plastic bottle on the main table and charging 3 euros for each?? Even coffee machine on the room is payable!!! This annoyed a lot and gave an impression that the hotel tries to earn money on everything. Would prefer to have things like this to be included in the price of the room
- No iron in the room - you have to go downstairs in a special iron room. Is it really 4 star hotel?
- No tea pot / free water. Only coffee machine, which you have to pay for
- Except for location, almost no difference between La Prima and standard 3 star Ibis, let's say

Conclusion: the hotel seems to be good, but small drawbacks wouldn't allow me to say that this is 4 star hotel.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Borbala S, Guest Relations Manager at La Prima Fashion Hotel, responded to this review, April 15, 2014
Dear Valued Guest,

Thank you very much for taking time and sharing your experiences here! It was a complete delight to read that you had a fantastic time with us! Your praising words ensured us, we are on the right way. Quality is our top priority, and I am very grateful that our work has been appreciated. It would be honestly a privilege to host you again, when you are next in Budapest.

With kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Prima Fashion Hotel

Property: La Prima Fashion Hotel
Address: Piarista utca 6. | (previous street name: Pesti Barnabas utca 6.), Budapest 1052, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest > District V / Inner City , Belváros-Lipótváros
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #54 of 342 Hotels in Budapest
Price Range (Based on Average Rates): $$
Hotel Class:4 star — La Prima Fashion Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
The stylishly appointed trendy hotel, La Prima Fashion Hotel Budapest offers modern 4-star hotel facilities from 1st March 2011 in the heart of Budapest, as a member of the Fashion Hotels brand, dedicated to Mellow Mood Hotels.La Prima Fashion Hotel Budapest offers 80 fashionably decorated rooms, incorporating the latest trends in hotel facilities, high-tech conference installations and a cool breakfast restaurant ensuring a relaxing and comfortable stay whether travelling for business or leisure. ... more   less 
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