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“Good place for family”

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Fraser Residence Budapest
Ranked #17 of 334 Hotels in Budapest
Certificate of Excellence
Budapest, Hungary
2 reviews
“Good place for family”
Reviewed January 30, 2014

The hotel is centrally located and close to all the attractions so it was easy for us to find everything with the family and kids. Rooms were very good and nicely furnished. The reception was a bit small and had to wait quite long for registration.Overall everything was good but would like to try out some other places on next visit...

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alphonse b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, January 31, 2014
Dear “Alphonse b”
I would like to thank you for your feedback posted on Tripadvisor regarding your recent stay at the Fraser Residence Budapest. I was happy to read that you were pleased with our hotel’s location, comfortable rooms.
It can occasionally happen (like at any other hotel at peak times) that the check in process can be a little bit longer than usual; On those occasions our team does always offer to all our guests arriving in the morning (especially with small kids) the possibility to relax and have drinks in our breakfast lounge whilst our housekeeping team tries to clean the rooms as promptly as possible.

I sincerely hope you’ll reconsider to stay with us again! Like many other guests who decided to choose again and again the Fraser Residence; as they very much appreciate our very spacious, luxury serviced apartments (35-85sqm) with a “home away from home” feeling combined with all the luxuries of staying in a fully 24/24 serviced hotel.

I do sincerely hope that you will grant us another opportunity to show you our ability to provide a first class service that Frasers Hospitality is renowned for (in all our properties worldwide).
Please don’t hesitate to contact me directly if their is any way I could hopefully assist you for a future stay at the Farser Residence Budapest.

Kind regards,
Alain Goetschel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (182)
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Edinburgh, United Kingdom
Level 4 Contributor
47 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 27, 2014

I stayed at this hotel whilst on business last week in Budapest.The value was oustanding at £170.00 for 4 nights bed and breakfast.The one bedoom apartment was clean and spacious with all the mod cons and the bathroom had an excellent shower.The staff were all very pleasant and the continental breakfast was good

Room Tip: If travelling from the airport book a taxi through the hotel and get a special rate
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank inspector777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, January 29, 2014
Dear Guest,

Thank you for reviewing your recent visit to Fraser Residence Budapest. We are glad that you had a comfortable stay with us whilst in Budapest for business.

We really do appreciate your kind words regards your stay, all the mod cons and our staff.

It goes without saying that we so look forward to hopefully seeing you again soon next time you are visiting Budapest for leisure or business.

Kind regards,
Alain Goetschel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ski Municipality, Norway
Level 5 Contributor
74 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed January 26, 2014

We had booked our rooms in summer for our stay in January and payed € 64,- per night for a one bedroom appartment with balcony. The hotel is rated very good mainly because of the price and its location just down the road from Corvin Mall.

The rooms are ok, but the wear and tear of the place is seriously starting to show. Time for a good refurbishment i would say, but again that would bump the prices up again i suppose. We had the hotel organize the airport pick-up and that was well done and reasonably priced, HUF 8000,- (€27,-) for a party of 8 people and the driver had to wait for us 1 hour as our plane was delayed.

All in all the location was fair enough and taxis are dirt cheap as long as you get the yellow ones, the other ones will try to fool you if they can. Breakfast was a poky room with just ok selections of cheese and cold cuts. Eggs were boiled so hard that the yolk had turned green :) (yuk...)

Finally the reception area is very very small and guests will be standing in each others way wher trying to pass each other.

Would not return is suppose to this hotel as I feel that we would prefer to pay a bit more for a better location and less worn furniture, eventhough our stay was fair enough...

Room Tip: 702 has a huge balcony, 703 though doesnt have any...
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  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Josephken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, January 27, 2014
Dear Valued Guest,

Thank you for your recent stay at the Fraser Residence Budapest and your valuable feedback.
I’m glad that you could benefit of our special winter promotional rates.
However I truly regret that your experience with us was not what you had expected. This is not the feedback we generally receive, yet I am appreciative that you brought it to our attention as it is unacceptable. Please be informed that we take very seriously your criticism regarding the quality of our apartments. We have a strong ongoing preventive maintenance program in place but seems like we need to speed it up. Normally we immediately paint all the apartments and public areas marked walls or slightly worn furniture’s. Thanks to your remark I addressed this issue to our maintenance team who already corrected this mishap.

Regarding your very constructive points about the Breakfast: we are continuously taking into consideration guests` suggestions and we try to provide a healthy and rich “continental breakfast” concept; we already took the appropriate corrective measures and I'm sure next time you'll plan to stay at Fraser Residence, Budapest you'll note & enjoy the difference.

Based on the numerous other travelers reviews, and high scores; we are honored to not just to be highly rated and recommended because of the price and our location criteria’s; but for many other aspects such as guest services, spacious rooms, very friendly and helpful staff, cleanness and more.

I do sincerely hope that you will grant us another opportunity to show you our ability to provide a first class service that Frasers Hospitality is renowned for (in all our properties worldwide). Please don’t hesitate to contact me directly; I will make sure that your next experience with us corresponds to the expected service level.

Kind regards,
Alain Goetschel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bratislava
Level 5 Contributor
53 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 26, 2014

i don´t know how many times we were here.... so don´t know what new to write about my lovely residence !
apartments/ rooms/badrooms are excellent- modern, spacious, but cozy, very clean, very good bed, very good location / near corvin shopping center, station of metro, restaurants, swimming pool , etc.../ breakfast is very good - also fresh fruits :-))))) and garden is also very nice!
the staff is very friendly and nice and the price is very friendly too :-))))
i feel here like at home, so many thanks dear Mr. Alain Goetschel!

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joannaBratislava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, January 27, 2014
Dear Valued Guest,

I was sincerely touched by reading this morning your latest posting on Tripadvisor.
Thank you once again for your most kind and passionate review! It’s always
a fantastic encouragement for the team; especially when it is written by such a loyal guest.

I’m pleased and honored to share with you that Fraser Residence Budapest has been named the #7 Best Hotel in Hungary for 2014 by TripAdvisor! In addition to this piece of good news comes our 2nd consecutive Tripadvisor Travelers Choice Awards!

This is truly a great kick-start for us and we couldn't have done it without your and all our guests huge support and reviews. We are humbled, and will continue to bring you greater stays and experiences.

As always In case you have any questions or require any assistance regarding your future stay; please don't hesitate to contact me directly.

On behalf of the team and myself we look forward to welcoming you and your family back to Fraser Residence Budapest soon!

Many thanks once again.

Warm regards,

Alain Goetschel
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Birmingham, United Kingdom
Level 2 Contributor
1 review
Reviewed January 26, 2014

Excellent quality and facilities very accommodating loved the fact you could knock up some food if need be.
Shopping centre near by and a selection of good restaurants and bars
Only a short walk into the city centre
Highly recommended

Room Tip: 402 was a magic one bed room
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TurnerWheel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, January 26, 2014
Dear guest,

Thank you for the time you have taken to provide us with your feedback.

The team and I are pleased to read that not only you enjoyed the location of the hotel, but our Apartments creating the perfect setting for you to enjoy your recent trip to Budapest. Our mission is to provide our guests a “home away from home” combined with all the luxuries of staying in a fully serviced hotel.

For your next leisure or business trips don’t hesitate to discover Frasers Hospitality luxury serviced apartment hotels located in (Paris, London, Scotland and many more in the Middle East and Asia). If you book thru our website or directly you’ll always find the best guaranteed rates and offers.

On behalf of the team and myself we look forward to welcoming you back to Fraser Residence Budapest soon!

Many thanks once again,

Kind regards,
Alain Goetschel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 25, 2014

The rooms were very large, well furnished and spacious, and even had a kitchenette. The staff was very helpful and trustworthy. The breakfast was ok. Location was not very good, a little far from the tourist attractions and the surrounding area was quite run down. Call cabs only through the reception to avoid getting ripped off by the taxi cowboys!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ab3947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, January 25, 2014
Dear Valued Guest,
Thank you very much for taking time providing a review.
I’m pleased that you not only appreciated all the amenities; but particularly enjoyed the comfort of our spacious, well appointed suites. I am sorry to read that the neighborhood was not at your taste. I can certainly understand if the expectations regarding the location are different it may not meet all guests' needs. Though the great majority of our guests share with me how much they like the advantages to be a little bit off the noisy main roads and to enjoy the calm of our location; as all major & numerous cultural highlights can be easily reached (1 or 2 subway stations) by the nearby, very efficient public transportations. I hope you have visited the famous, trendy pedestrian Raday Street, Corvin Plaza where some of Budapest’s best restaurants and bars are located is within walking distance from the Fraser Residence.

Don’t hesitate to experience for your next leisure or business trips; our leading serviced apartments and hotel residences in gateway cities the world over, Frasers Hospitality Pte Ltd provides Gold-Standard residences and award-winning service at 81 unique properties.

Thank you once again for your kind feedbacks, support and I do look forward to welcoming you back to the Fraser Residence Budapest in the near future.

Sincerely,
Alain Goetschel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 24, 2014

We stayed there for 2 nights and had a wonderful time. Everything was fautless. The room was massive, clean and nice decor. Breakfast was more than enough.
3 minutes walking from the tube station. Perfect value for money
I would absolutely recommend this hotel

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, January 25, 2014
I am extremely happy to read that you have enjoyed all aspects of your recent stay with us. Thank you for recommending our servived apartment Hotel to all Tripadvisor readers and travelers!

I truly hope that we will have the opportunity of welcoming you back to Fraser Residence Budapest.

Sincerely,

Alain Goetschel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fraser Residence Budapest

Property: Fraser Residence Budapest
Address: Nagytemplom utca 31., Budapest 1082, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Budapest
#5 Business Hotel in Budapest
#13 Romantic Hotel in Budapest
#15 Luxury Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fraser Residence Budapest 4*
Number of rooms: 50
Official Description (provided by the hotel):
The Fraser Residence Budapest is centrally located on the Pest-side of the city, just off the Corvin Promenade, close to many bars, restaurants and shops. For short or long-term stays "Enjoy the flexibility of luxury apartment living with the services, advantages of a 4* superior hotel," including state-of-the-art technology and friendly, multilingual staff at your service 24/7 Both business and leisure guests will appreciate following facilities and services: - Free high-speed wireless internet - 24/7 reception and concierge. - Breakfast lounge serving continental buffet breakfast - Daily housekeeping service - Fast maintenance service - Welcome tray with tea and coffee - Welcome hamper for stays of 30 nights or more - Secure underground car park (subject to availability)* - Airport transfer* - Laundry and dry-cleaning services* - Order-in restaurant facility - menus available at reception* - Access to nearby fitness centre with swimming pool, saunas, Jacuzzis and day care for children* - Business facilities and services - Two air-conditioned meeting rooms in the penthouse, seating 15- 20 guests theatre-style or in a U-shape • both meeting rooms have large windows for natural daylight and can be darkened completely for presentations • Flipcharts, projectors, screens and other meeting equipment available • Roof terrace or indoor space available for coffee breaks or parties • Catering by arrangement - Business centre * Applicable charges. ... more   less 
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Also Known As:
Fraser Residence Budapest Hotel Budapest

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