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“Great Hotel, Great Service!”

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Fraser Residence Budapest
Ranked #17 of 334 Hotels in Budapest
Certificate of Excellence
Cologne, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Hotel, Great Service!”
Reviewed June 20, 2013

This Hotel is not right in the center, but very well located close to the metro, so that it is really no inconvenience.
The whole hotel is quite new and very well furnished! The staff was really kind and nice! The hotel manager usually goes around in the breakfast room and greets all guests personally.
Great place to stay, i would fully recommend it for your stay in Budapest! Great value for the budget!

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CaroB12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, June 21, 2013
Thank you so much for your recent and kind review as well as to recommend our Hotel to other travelers. The Fraser team’s goal is to satisfy all our guests and even exceed their expectations. It seems to me that we succeeded.

Most of our guests do consider our location like you; as very convenient. The advantage of being just 1 metro stop away from most important cultural highlights is to be able to enjoy a good sleep after a hectic day visiting our beautiful city and to return to the Fraser Residence to relax & enjoy our spacious apartments, avoiding the usual hustle and bustle of the inner city.

We are very much looking forward to welcome you on a future occasion!

Sincerely,

Alain Goetschel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (182)
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English first
Prague, Czech Republic
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 20, 2013

Hotel like + comfort of fully equipped apartment. Rooms are spacious and spotlessly clean some of them even have nice small terrace. Staff is always nice and very helpful. We are regularly visiting Budapest and this i believe is one of the best places to stay.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Storeko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, June 20, 2013
Dear Valued Guest, Thank you so much for sharing your kind remarks and plan to regularly stay at the Fraser Residence Budapest. Our guests often tell us indeed; how much they enjoy the" 2 in 1 concept “flexibility, advantages of apartment living with the services of a 4 star superior hotel”. I’m pleased that you not only appreciated all the amenities and services; but particularly enjoyed the comfort of our fully equipped apartments.

Our entire team will be very happy to be recognized for their efforts.

We look forward to the opportunity to welcome you back to Fraser Residence Budapest on a future occasion and thank you once again for your kind comments and high scores.

Kind regards,
Alain Goetschel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lakeland
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 19, 2013

We enjoyed our stay, the room was very comfortable, and the staff was amazing. They went above and beyond to make our stay as enjoyable as possible. Gabor was great. He was always helpful and very friendly. This by far was our best stay ever in Europe! Beautiful city, beautiful hotel, and outstanding staff! Thank you Fraser Budapest for making it such a great experience!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank april a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, June 20, 2013
Dear Valued Guest, It is quite difficult to find the words to thank you for these wonderful and generous comments. We are thrilled to read that you enjoyed your stay at the “Fraser Residence Budapest” and our services! Thank you as well for your feed-back on our staff, this will be a wonderful source of motivation for them. Indeed, the satisfaction of every individual guest is very important to us and we are thrilled that we achieved this goal.

We are very much looking forward to welcome you on a future occasion!

Sincerely,
Alain Goetschel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 17, 2013

The property is just outside of the city center and off the main road by a block, so it's nice and quiet. There is a mall just around the corner and the Metro station is only 3 blocks away. A few stops and you are in the city center. The staff was friendly and helpfull. The apartment was very large, full kitchen, 2 bedrooms, and very clean. A great value. Nice breakfast with outdoor seating.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gargoyles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, June 18, 2013
Dear “gargoyles", Thank you very much for sharing your kind review and high ratings on Tripadvisor. It was a pleasure for me to read how much you enjoyed your spacious apartment and our location. Many guest shared with me how much they appreciate indeed to be a little off the city centre’s hustle/bustle; yet only 5 minutes away by public transportation and get a guaranteed good night sleep. Equally pleasing is your comment about the staff, whose friendliness and willingness to assist is an integral component of our guest experience. I will certainly share your praising words with all of them. I was very pleased that you could enjoy every morning your breakfast it in our garden terrace.

The Fraser Residence Budapest team and I are looking forward to the opportunity of welcoming you back in the near future.

Kind regards,
Alain Goestchel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviewed June 14, 2013

We chose Frasier Residence as it was rated very highly on tripadvisor and were not disappointed. Staff are lovely and helpful, the studio we stayed in was spacious and well equipped, not to mention the cleaning ladies did such a lovely job every day. Highly recommended for anyone looking for a reasonably priced small apartment as the room has a great little kitchen where you can heat up food or make drinks.

Our only complaint is that we were not informed that the view from our balcony was actually of a building site at this time (6th-11th june 2013) I understand that this is only temporary but it would have been nice to know. I think that the properties on the other side of the complex did not have this problem.

Breakfast was great but lacked variety - lots of bread, pastry and cheese/ham which was all lovely but lacked fresh fruit! This is probably the only small complaint we can make.

We are a young couple and found the place fantastic for all ages and needs, if you need somewhere safe, clean and helpful then choose Frasier.

Room Tip: If you require a balcony make sure you request one that does not overlook any scheduled building wor...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LButton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, June 15, 2013
Dear LButton,

Thank you so much for your kind words and “highly recommend” the Fraser Residence to other travelers who wish to plan a short-, or long stay in Budapest. There is nothing more motivating for us than receiving feedbacks like yours, to continue providing services beyond our guests’ expectations. I am truly honored to read your appraisal of our team - I promise, your comments will be shared with all of them. They’ll be pleased to learn of your kind remarks and recognition of their efforts to meet your needs.

I’m truly sorry that for the duration of your stay we couldn’t allocate an apartment with a better view. The temporary renovation of the building site you are referring too; is an historical building that was the center stage of a novel “The Paul Street Boys” that was written by a famous Hungarian-born dramatist and novelist “Ferenc Molnar’s. I can reassure you that the renovation works will end by the end of this month; once completed it’ll offer our guest an additional value to the already appreciated charm and tranquility of our location. Sorry again for the temporary appearance.

We look forward to the opportunity to welcome you back to Fraser Residence, Budapest on a future occasion and thank you once again for your kind comments and high recommendations.

Kind regards,
Alain Goetschel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 12, 2013

Nice and clean rooms, centrally located. Staff is making every effort to fulfill special requests and make the stay of their guests as comfortable as possible. I am staying regularly in Budapest and this is my favourite apartment hotel.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, June 12, 2013
Dear Michael B,
Thank you so much for the grateful words you wrote about The Fraser Residence Budapest. It is just wonderful to read that you always enjoy your stay here at every occasion. We are honored to have such loyal guests like you and it is truly rewarding when a guest recognizes that our staff “is making every effort to fulfill special requests and make the stay of their guests as comfortable as possible”

If you would like to find, enjoy the same “professionalism and good service”; I would like to encourage you to try out for your next leisure or business trips; one of our 50 (Frasers Hospitality) award winning luxury serviced apartments located in more than 20 cities worldwide (Paris, London and many more in the Middle East and Asia).

We look forward to welcoming you back to your home “away from home” in Budapest again in the near future.
Kind regards,
Alain Goetschel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad, Gujarat, India
Level 4 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 10, 2013

I had visited recently this hotel on one of my business trip, To me the thing which i like most about this hotel is their sleep quality. I had stayed various different hotels in budapest but i couldn't find the beds as comfortable as it was here.

I didn't tried any food here.
The only thing to make sure is that they have a central heating and because of that even if you are feeling cold you'll not get the heating on. Considering the weather conditions they should provide this one.
Staff is very good and eager to help.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnkitSheth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, June 11, 2013
Dear AnkitSheth,

First of all I would like to thank you for taking the time to share your positive experience with us thanks to the friendliness and eagerness to help of our staff. I am delighted to read that you enjoyed your “sleep quality” and found our beds to be very comfortable.
However I am sorry to read that you felt cold; we do have both: central heating and air conditioning systems that can be individually controlled in each apartment to maintain a desired temperature. I have shared your comments with our maintenance team; who immediately controlled this issue and corrected the thermostat related issue.

We hope to have the pleasure to welcome you again soon in Budapest.

Kind regards,
Alain Goetschel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fraser Residence Budapest

Property: Fraser Residence Budapest
Address: Nagytemplom utca 31., Budapest 1082, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Budapest
#5 Family Hotel in Budapest
#13 Romantic Hotel in Budapest
#15 Luxury Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fraser Residence Budapest 4*
Number of rooms: 50
Official Description (provided by the hotel):
The Fraser Residence Budapest is centrally located on the Pest-side of the city, just off the Corvin Promenade, close to many bars, restaurants and shops. For short or long-term stays "Enjoy the flexibility of luxury apartment living with the services, advantages of a 4* superior hotel," including state-of-the-art technology and friendly, multilingual staff at your service 24/7 Both business and leisure guests will appreciate following facilities and services: - Free high-speed wireless internet - 24/7 reception and concierge. - Breakfast lounge serving continental buffet breakfast - Daily housekeeping service - Fast maintenance service - Welcome tray with tea and coffee - Welcome hamper for stays of 30 nights or more - Secure underground car park (subject to availability)* - Airport transfer* - Laundry and dry-cleaning services* - Order-in restaurant facility - menus available at reception* - Access to nearby fitness centre with swimming pool, saunas, Jacuzzis and day care for children* - Business facilities and services - Two air-conditioned meeting rooms in the penthouse, seating 15- 20 guests theatre-style or in a U-shape • both meeting rooms have large windows for natural daylight and can be darkened completely for presentations • Flipcharts, projectors, screens and other meeting equipment available • Roof terrace or indoor space available for coffee breaks or parties • Catering by arrangement - Business centre * Applicable charges. ... more   less 
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Also Known As:
Fraser Residence Budapest Hotel Budapest

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