Very friendly staff, clean rooms and a good location at the quieter end of Váci utca. The buffet breakfast is good with a varied selection, from cold meats to amazing scrambled egg. Would definitely stay again when visiting Budapest.More
Very friendly staff, clean rooms and a good location at the quieter end of Váci utca. The buffet breakfast is good with a varied selection, from cold meats to amazing scrambled egg. Would definitely stay again when visiting Budapest.MoreShow less
Thank you very much for taking the time to share your experience about your most recent stay at Cosmo City Hotel. Our entire team thanks you greatly for your very positive feedback and we hope we can provide you with another memorable stay in the near future.
It is a great hotel with Friendly and very helpfull staff. Our room (310) was very bright, spacious and clean. Exellent location! Next to the danube. I am definetly coming back to this hotel in the future!
Thank you very much for your nice comment. We are really happy that you enjoyed the time spent here with us. Your feedback will be shared with our entire team.
We can not wait to welcome you back soon.
All the best wishes from all of us,
stayed here in early january, rooms were clean and warm, but that was as good as it got. breakfast was bland mostly cold ,a bit like the staff, would not want to say much more about this hotel. Budapest is a beautiful city but badly let down owners and staff of this hotel
Dear Edward M,
Thank you for taking time to share your comment of your stay with us. We strongly regret, that you were not totally staisfied with our services. But we can only hope you will return, and we will have the chance to provide you the service, which will be beyond your expectations!
Friendly helpful staff, location could not be better, all tourist attractions close to hotel. Breakfast basic but good. Rooms clean would recommend for a short break, would stay again if coming to Budapest.
Derek & Sandra
Dear Derek & Sandra,
Thank you very much for choosing our hotel and posting your review of your most recent stay with us.
Delighted to read that you enjoyed your stay and were satisfied with our services.
We would be honored to assist you with a return visit should your travels bring you back to our city for business or pleasure.
For the deal that we got online, i can't really complain much. I would have been angry had it been more expensive. The breakfast is very limited and of low quality. The shower head is not angled and only shoots water straight forward into the wall, which then sprays all over the bathroom because there is no shower curtain, just a small piece of glass at the other end of the shower. I tried to address this problem and the employee didn't speak enough English to understand. Checkout can be stressful because there is only one employee and a very small counter. You may be stuck waiting a while for help. Walls are thin and you will hear your neighbors coughing and coming in and out of the room. Other than that, the stay was fine. Great location within walking distance to a lot and the rooms are clean and very large.
Thank you for choosing our hotel and taking time to share your comment of your stay.
I am sorry for the inconveniences you experienced during your stay. Your complaint regarding the bathroom facilities will be forwarded to the right executives. Your feedback is important for us because it helps us to improve our service. Glad to hear that you still were satisfied with your stay, especially with the price-value ratio.
We hope to welcome you back soon.
We stayed here in a group of eight and arrived in the evening around 7pm. The man on the desk got us checked in as quickly as he could and provided us with our bearings, maps and recommendation's. As it was raining he even provided an umbrella for my wife. In fact nothing was any trouble from any of the staff at the hotel. Taxi's and restaurants were booked promptly and they even surprised one of our party whose birthday it was with a bottle of fizz! The rooms were clean and of a good size, we had a corner room which also had a sofa. The bathrooms were more than ample. The only downsize to the room was the wardrobe space but this wasn't too much of a problem as we were only there for a weekend. Breakfast was a continental style with a couple of hot plates with scrambled egg and local sausage which was fine by us. Plenty to do in Budapest, really interesting place. Don't miss a visit to the Central Market Hall about 100 yards from the hotel, proper slice of Hungary with lots of tasty morsels to eat and visit the ruin pubs in the Jewish Quarter, nothing like them anywhere else that we've seen. Great hotel, top staff!
Thank you for taking time to share your comment of your most recent stay with us.
We are very pleased you appreciated our well-appointed rooms, great location and excellent staff. Glad to hear that you and your friends were satisfied with our services.
Our entire team thanks you greatly for your very positive review and for recommending us, and we hope we can provide you with another memorable stay in the near future.