No smile, no I hope you enjoy your stay, these are just the basics of customer service, the porter was really friendly he should be promoted! Reception staff on both check in and check out we're miserable! Work tops in rooms were dusty? The customer service at your hotel really does let your hotel down it would have been a much more pleasant experience if they all just acknowledged you and just gave you a smile, the basics!
- Official Description (provided by the hotel):
- Continental Hotel Budapest 4* Superior symbolizes the past and future, the traditional Hungarian hospitality and refinement of detail and personal service of our age. The building reflects the elements of the art nouveau style and the modern unique design characterizing ZeinaHotels, in the heart of Budapest. The 4 star superior, 272 room hotel - offering standard, deluxe and executive rooms plus suites - will revive the spirit of the legendary accommodation keeping its name and historical facade. ... more less
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