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“Very efficient, cheap as chips and good quality”

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Senator Apartments Budapest
Ranked #48 of 666 Specialty Lodging in Budapest
Reviewed May 25, 2014

We were here for a stag do. The overall experience was great. Nicely appointed rooms, which were comfortable and brilliantly located. Very well priced. Perfect for the main bars and clubs (but certainly not noisy). Recommended whether as a group of friends or a family. We will be back.

Stayed: May 2014, traveled with friends
Thank SpursManDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 21, 2014

Three of us stayed in the Senator Apartments recently. The apartments are in a great location and very central with plenty of bars nearby, but these bars bring drunken people shouting in the street at 2-3am in the morning. No fault of the apartment and we got in with it, but if you’re looking for peace stay away from this street. Apartment was quite well equipped, but with some exceptions. The double bed was too large for the room, so you had to walk sideways to get to the other side of the bed. The kettle was broke and even though we stayed for 3 days the rooms were not cleaned and towels changed. Reception did provide some clean towels after we asked. City apartments are plentiful and I feel the Senator has to do better.

  • Stayed: April 2014, traveled with family
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Thank Gary027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2014

Very well located,easy access to public transport or to walk to the City"s attractions.
Very spacious apartment,well equipped,bright,clean,quiet with very good wi-fi access.
Very helpfull staff.
Excellent price/quality ratio.
Victor Pavel ,Ro.Constanta. I was there 3 nights, april 2014.

  • Stayed: April 2014, traveled on business
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Thank Victor P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2014

We had 3 appartments for a group of 9 for a weekend. all were clean and tidy,very spacious, all facilities inside worked. wifi is spot on.We had no noise issues while there. The location is spot on for eating,drinking,and sightseeing transport links and also walking distance from the riverside, although a little hard to find i would imagine if you did"nt get a taxi from airport. The staff were nice friendly also helpfull too.No negatives really at all .(maybe slightly hard beds) but not a big issue.I will definetly book here again.

  • Stayed: March 2014, traveled with friends
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Thank steve166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2014

Just returned from the Senator Apartments in Budapest and in general the place is very good, there are a few things that could easily be done to make the apartment excellent.

The positives:
Very good location, close to Deak Ter for all transport links and sightseeing buses. Apartments located on Kiraly Utca which has a couple of supermarkets, bars and restaurants close by.
Our apartment was very quiet considering its proximity to town/bars etc (I did request a quiet room).
Clean, spacious apartment (we had a studio for 2 people)
Well equipped including crockery, pans, utensils, microwave, oven, hob, dishwasher, washing machine, dining table, large TV, good storage space etc.
Excellent WiFi, fast and didn't drop out.
Reception staff were friendly and helpful.

The negatives:
The bed was very hard and uncomfortable, wooden slat base with thin mattress so felt like sleeping on a board, we added the mattress from the sofa bed along with the usual mattress just to get a decent sleep, this wasn't ideal but was better than nothing.
The curtains in the room were not fit for purpose, we had a large window/door onto balcony. There were 4 curtains but they were not long or wide enough to cover the window so you had big gaps, the curtains were also light coloured with no lining so the room wasn't dark enough at night and the sun came through early in the morning.
Lack of cleaning, we stayed for 5 nights and didn't have any cleaning/fresh towels etc. We saw that there was an extra charge for cleaning for longer stays (4 nights or more) so didn't know if we had paid for this. It turns out this is optional and you have to request it but this wasn't made clear on arrival.
Towels provided were small and thin, would be nice to have good quality towel if not being changed for whole stay.
Better signs for finding the place are required, luckily we had used street view before the trip so had a good idea of location.

Overall the apartments are good value for money and a well located base for a stay in Budapest. My advice to the owners would be to invest in better mattress and curtains, a relatively small cost that would make a big difference.

  • Stayed: March 2014, traveled as a couple
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1  Thank live4holidaysJLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senator A, Customer Service at Senator Apartments Budapest, responded to this reviewResponded April 7, 2014

Dear live4holidaysJLS,

Thank you very much for your extended review. It was very helpful and included valuable information for the management: we very much welcome your advice regarding the curtains, matresses, and towels.

As far as housekeeping services go, we offer cleaning for 10 € and (as you wrote it well) it is available on preliminary request, which you can make at the Reception. You see, it is necessary because we have to know how to plan the day of our employees so that they can provide the best quality service for every guest without being overloaded with unattended extra work.

Thank you againg for sharing your recomendation with us, and see you next time at Senator Apartments.

All the best,

Miss Hajnal Budai
Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2014

The taxi driver dropped us off to an abandoned shopping complex and told us that this was our hotel. Don't bother looking for a sign out the front to clarify, there isn't one. Management likes to make you guess every step of the way. You then walk a few meters (try to avoid all the rubbish scattered everywhere) and finally find a sign on the 2nd level advertising a Real Estate Agency and Senator Apartments. So you take a guess and head upstairs. Yes apparently this is 4 star??

After we have been given the keys we make our way to the apartment, yes big and spacious apartment and close to town. A couple of the highlights from our time at Senator Apartments
1. Stayed in room 412 - the shower head cant be moved around (this sits up very high on the wrong wall, great if your 6 feet tall). We ended up holding the nozzle and had to hose ourselves off at night.
2. No towel rack in the bathroom.
3. No phone in the apartment.
4. Stains located all over the seedy looking couch.
5. No dishwasher, though space for one. After filling up the sink in the kitchen you have approximately 4minutes to wash the dishes before the water starts to drain.
6. No daily cleaning of emptying the bins - this comes at a cost
7. No dryer, yes a washing machine but whats the point when it takes two days to dry your clothes on the flimsy air dryer?
8. The amount of noise at night coming from some apartments is ridiculous. Long term tenants are hard to manage?

This apartment may be the place for you if you are young and want to be close to town, and don't mind doing it tough for a couple of days. The unfortunate thing here is it wouldn't take much for this complex to actually become a 4 star hotel.

I have noticed that any negative review management seems to pounce on, stating its a lie, like it or not this is the truth.
Be honest with yourself Senator Apartments.

  • Stayed: March 2014, traveled with family
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2  Thank Jwind44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senator A, Customer Service at Senator Apartments Budapest, responded to this reviewResponded April 7, 2014

Dear Jwind44,

We very much appreciate guets' contribution regardless whether it has a prasing or a negative tone. We believe that negative reviews are just as important as positive ones, since this is the way we get feedback on those areas that need more attention and improvement. We are very sorry to hear that you were left so unsatisfied with our services, but in the meantime we would like to add a few small comments to your review just to avoid any incidental misunderstandings with future bookers.

We feel that you are right in many ways, like noticing the rubbish outside on the street, pointing out that the bulinding seems a little bit empty, and that a few units in bulindig A can get some noise during the weekend. (We recommend them to those who want to get invlolved in the nightlife of Budapest, rather than those who come for relaxation).

However you mention a few points that we feel, need a little clarification just to avoid any similar misunderstandings in the future.

1. Insufficient kitchen equippment: guests are informed about all the items that the apartments come with at the time of the booking. But if you feel that anything is missing, you can always let us know, and we are happy to make up for the shortage.

2. Insufficient cleaning service: similarly to equippments, our services are also indicated on the internet. But let me include here a short reminder on how cleaning works at our hotel.

We change towels and bedding, and empty dustbins in every third day for no extra charge. This service is avaliable only on preliminary request, which guests can make at the Reception.
Full cleaning (also on request) is an extra service, the cost is 10 € / apartment.

We would like to ensure you and others that we take into account every single opinoin, and we see them as a guide for further improvement.

Thank you again for the contribution, and see you next time at Senator Apartments.

All the best,

Miss Hajnal Budai
Senator Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2014

Loved it, great service at reception. Apartments clean, comfortable and stylish. Great location, by public transport links and a walk away from shopping areas and the River. Would most definitely stay here again.

  • Stayed: February 2014, traveled as a couple
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Thank leaa_leaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Senator Apartments Budapest

Address: Kiraly utca 8. | 1st Floor, Budapest 1061, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest > Terézváros
Amenities:
Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #48 of 666 Specialty Lodging in Budapest
Price Range: $49 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Senator Apartments Budapest 4*
Number of rooms: 20
Official Description (provided by the hotel):
The Senator Apartments are housed in a brand-new building next to the fashionable Vaci utca, a 5-minute walk from Budapest's Chain Bridge, and provided with free Wi-Fi. The rooms are fully equipped, with a modern, high-standard kitchen, a flat screen TV and design furniture. Air-conditioning is available in some units for a fee. Some apartments have a balcony. Breakfast is available upon request in a nearby restaurant. A gym, cardio, a hot tub and a pool are available in a sports center nearby. Sightseeing tours can be booked at the reception. From the Senator Apartments you have easy access to Deak Ferenc Ter, Budapest's main metro station. A wide range of restaurants, pubs, leisure and sports facilities are located nearby as well. You can park your car on site. Book a children's package with your accommodation for extra fee and we will provide all that your child(ren) might need during your holiday. For children between 0-4 year old. (children's furniture, toys, cartoon dvds etc. ... more   less 
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Also Known As:
Senator Apartments Budapest Hotel Budapest

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