Fantastic hotel and friendly helpfull staff - all you need to is ask and they are more than happy to help.
Before we even arrived in the hotel the customer service provided by Konstantin was fantastic! I emailed to reconfirm my online booking and arrange an airport transfer and within an hour I had a friendly welcoming response. What a brilliant first impression.
Upon arrival at the hotel we were promply checked in and when we opened the door to our room it was immaculate and very spacious.
To walk to the city centre does take about half an hour so make sure the first thing you do is get a metro pass from the hotel reception. The nearest metro station is only a 10 min walk and you can zip around the city with ease. It might be an idea for reception staff upon check in to offer some advice on the metro and the passes available.
I must say a huge thank you to Eva who kindly called helped us figure out which McDonalds we had left our bag with brand new hats in (our own fault for grabbing a quick bite to eat before catching a tour bus!!). Eva called the McDonalds on our behalf and had the bag put to one side so we collect it.
All in all a fantastic hotel with friendly staff only too willing to help.
- Official Description (provided by the hotel):
- Actor Hotel Budapest enjoys a peaceful location close to the Danube river and Petőfi bridge, just blocks away from the Grand Boulevard. Klinikák metro station (M3 line) and the main tram line (No. 4-6) are only 500 m away.We ensure free transfer from and to the airport on prior request in case of minimum 3 nights continuous stay. This service is available between: 7:00-22:00 everyday. ... more less
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