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“Very nice hotel in a fantastic city” 4 of 5 bubbles
Review of Hotel Palazzo Zichy

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Hotel Palazzo Zichy
Ranked #4 of 342 Hotels in Budapest
Certificate of Excellence
Oslo, Norway
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Very nice hotel in a fantastic city”
4 of 5 bubbles Reviewed July 27, 2014

Hotel Palazzo Zichy is a very nice hotel. We had a spacious junior suite with separate sitting area and a very comfortable bathroom with a whirlpool and a shower. The hotel offers a lounge with free coffee / tea and mineral water al day until 5 pm. The breakfast is excellent, and the hotel have free wi-fi. We loved the location. It is just about 200 meters to tram line 4 and 6, and about five minutes walk to Kalvin Tér where you find a Metro station. Five more minutes, and you are in the beginning of the shopping street Vaci u.
The main element that differs Hotel Palazzo Zichy from an ordinary hotel is the service that you get from the staff. They are very nice and we were taken well care of, both at check-in and -out, and when we had questions about restaurants, transportation etc. Thank you!
Overall, we had a great stay at Hotel Palazzo Zichy.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PaalOslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,543 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (662)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
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English first
United States
Level Contributor
108 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed July 27, 2014

We stayed here prior to a river cruise and were very pleased. Close to everything but not on a busy street so it was very quiet. Staff was very helpful and most were fluent in English. Gave great advice on where to eat and directions to the metro and baths of Budapest which are a must. Ask for an upgrade to a Junior Suite if you want a king size bed ( well worth it ) on one of the upper floors for the best view. Plan on taking the metro to Szechenyi Baths which were amazing. They are a short metro ride from the hotel and the staff gave great directions. Plan on walking around the Buda side of the river as most tours on the river cruises spend a fair amount of time on the Pest side. Spend a few hours at Market Hall as it is amazing spot for shopping. Fun city and a great spot to start a river cruise...

Room Tip: Ask for a Junior Suite if you want a king bed. Upper floors offer best view
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  • Stayed July 2014, traveled with friends
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BluffDwellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 26, 2014

All the reviews and the rating is on merit. This hotel is so tastefully done and the rooms are great. Service is outstanding. You also have a great breakfast spread, only hitch is that everything is the same everyday, so if you are staying multiple days, you get to eat the same thing again and again.

The front desk staff are very helpful, the location is not too bad, it is walking distance from Vaci Utca (15-20 minutes walk). Suggest booking cabs from the reception desk when you are headed anywhere, Budapest is a small city, so everything is close by (10-15 minutes cab ride).

I loved the vibe of the hotel, would strongly recommend you to stay here

  • Stayed July 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Puneet L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review, July 27, 2014
Dear „Puneet L”,

First of all let me thank you for having chosen our Hotel Palazzo Zichy for your city break in Budapest.
I was happy to learn from your comment that you had enjoyed your stay; it was a pleasure for us to read your compliments regarding the guestroom and the breakfast service.

I also would like to express how glad I am that you had been satisfied with the excellent service you had received from my colleagues.

Let me thank you for sharing your experiences with the travelling community. We are very much looking forward to welcoming you soon again!

With best regards,

Judit Rózsa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest, Hungary
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 25, 2014

I am happy that my office booked this hotel for me though was not very sure how it would be but read a lot of positive reviews about it and I am just esxcited to have stayed here . Located in a calm area near to a zappa cafe , and a nice russian biztro also a nice indian restaurant is nearby , if you are in budapest for short stay like me , you should select this place as every thing is very nearby (metro lines , super shops, restaurants) the guest service team is very courteous , the rooms are just splendid . Had great days here

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Serco P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review, July 27, 2014
Dear „Serco P”,

I was so glad to read your kind words – first and foremost let me thank you for staying with us and for your generous comment posted on TripAdvisor.

It made me delighted to see that you had been pleased with the hotel your office booked for you – I am even happier that you had enjoyed our great location, thank you for highlighting the great neighborhood of the hotel.

I would like to thank you again for your kind review and for recommending our hotel to the travellers. We truly hope to have the pleasure to welcoming you back in the not so distant future.

Wit kind regards,

Judit Rózsa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
107 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed July 25, 2014 via mobile

Do not concern yourself about comments on the area around this hotel that it puts you off staying. Sure there a few locals who make no effort to bother you, on benches nearby or asleep after taking too much liquor but once inside the hotel a very pleasant surprise awaits. This is a lovely boutique hotel with a relaxing ambience in the public areas where there is free coffee and water during the day. The cocktail bar has a "special" each evening at discount rate and the staff throughout the hotel speak excellent English and are exceptionally pleasant, polite and helpful.

The rooms have comfortable beds and pillows despite other reviews and are quiet. The walk in bathroom / wet room was spotless.

The river and main squares are an easy 15/20 minute walk but there are plenty of bars and restaurants locally if you have had a long day sightseeing. The extensive breakfast choice will set you up for the day.

The high rating of this hotel is on merit.

Tip- get the hotel to book all cabs to and from airport and pay them so you do not get ripped off. The same applies when you are out. Get the bar or restaurant to call one do not hail them. Also when paying bills check if the service is included and if you want change do not say "thank you" as you hand money over as regardless of the amount or if the service charge was included it means keep the change!

Stayed July 2014, traveled with friends
Helpful?
3 Thank Ian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review, July 27, 2014
Dear „Ian T”,

I can not be grateful enough for your kind review posted on TripAdvisor about your recent stay at our Hotel Palazzo Zichy.

Your comments and your opinion about our location are very much appreciated – it made me sincerely happy to read that you found our hotel conveniently located and you enjoyed the so called „Palast district” of Budapest.

I was also glad to see that my colleagues had provided you with an excellent service throughout your stay.

Let me thank you again for staying with us and for your patronage. We hope to have the opportunity to see you soon again.

With kind regards,

Judit Rózsa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed July 23, 2014

There is a reason that the reviews are good it realy is fantastic. You may find cheaper hotels but never one that give so much value for the money.It is truly worth the experience.
At all levels it excels . The beautiful decor, super friendly staff, quiet location close to the Danube,great breakfast and extra large rooms .
This truly rates as one of my favorite hotels.

Room Tip: You can cot go wrong . This is the address in Budapest
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review, July 27, 2014
Dear „John D”,

Let me take the opportunity to thank you for staying with us and for your kind words regarding your recent visit at our Hotel Palazzo Zichy.

It made me delighted to see that our hotel, the unique design and the excellent service provided by our entire Team have all met or even exceeded your expectations.

Your patronage is very much appreciated and we are looking forward to serving you again. Please do not hesitate to contact us should your travel plans bring you back to the area.

With best regards,

Judit Rózsa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ilford.essex
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 bubbles Reviewed July 23, 2014

after coming off the train from Vienna we could not believe how big and wonderful Budapest is
this is the ideal location for a city break and this is in my opinion the best place to stay
ok you may be out of the city centre but a short walk and we joined the hop on hop off bus which we spent two days on getting around
I have to agree with all the other reviews the service at this hotel is first class ,and remember included is the Breakfast , Wi-Fi and drinks available all day you will go along way to get such good value for money.
Everything we asked of reception was handled so efficiently
a very good team ,even organizing the meal from the local restaurant
which was served to us in the bar area so I could watch the world cup final ! nothing was too much trouble
Room cleaned to perfection
yes I do use T.A. for all my holidays as who wants to spend precious holiday time trying to sort out problems

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank grahamk747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review, July 27, 2014
Dear „grahamk747”,

First of all I would like to thank you for sharing your experience with the TripAdvisor travellers about your recent stay at our Hotel Palazzo Zichy.

We were gladly reading that you had enjoyed your stay with us and had found our hotel outstanding in all aspects. Your compliments regarding the customer-oriented service you received from my colleagues are very much appreciated.

Being “very good” - as you have rated us on TripAdvisor- honours us; however, our aim is to deliver flawless and exceptional service to our guests and we feel it is successful when we get an “A”, thus we are rated as “excellent”.

Please do not hesitate to contact us in case we can be at your further assistance or you have any suggestions to allow us to serve you even better.

We hope that we can welcome you back to our Hotel Palazzo Zichy in the future and that we will be able to receive an “A”.

With kind regards,

Judit Rózsa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Palazzo Zichy

Property: Hotel Palazzo Zichy
Address: Lorinc pap ter 2, Budapest 1088, Hungary
Location: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Budapest
#1 Romantic Hotel in Budapest
#2 Business Hotel in Budapest
#4 Luxury Hotel in Budapest
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Palazzo Zichy 4*
Number of rooms: 80
Official Description (provided by the hotel):
The place where history meets present! Stay in a historical palace that was originally constructed in the 19th century and served as the residence of a Hungarian noble, Count Nandor Zichy. Located in downtown Budapest in the historical Palace quarter. Our guests will enjoy a state-of-the-art guestroom with a flat panel television, and complimentary high-speed Internet. The 80-room hotel features many free services: lounge with free water and coffee, Internet-access, business corner with 6 workstations and fitness center. ... more   less 
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Also Known As:
Palazzo Zichy Hotel
Palazzo Zichy Budapest

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