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“Excellence all round.” 5 of 5 bubbles
Review of Hotel Palazzo Zichy

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Hotel Palazzo Zichy
Ranked #3 of 340 Hotels in Budapest
Certificate of Excellence
melbourne
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Excellence all round.”
5 of 5 bubbles Reviewed April 23, 2013

Very helpful staff with prompt efficient replies to initial email enquiries while at the hotel, the multi-lingual reception staff were ever willing to cheerfully assist.
The hotel is delightful and set in quiet surroundings, yet close to public transport, shops and restaurants.
The room was a good size, very clean. An extensive buffet breakfast is served until 10am.
The hotel's Spring Break package is an added bonus.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nordeuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review, May 5, 2013
Dear „nordeuk”,

Let me thank you for your generous review left on TripAdvisor about your recent stay at our Hotel Palazzo Zichy. I was pleased to read that our hotel could live up your expectations and you spent an enjoyable citybreak in Budapest. I was also glad to see that you could take advantage of our Enjoy Budapest package.
We highly appreciate your patronage and hope to meet you again in the not so distant future!
The entire staff of the Hotel Palazzo Zichy is pleased to be at your disposal when staying with us next time!

With kind regards,

Judit Rozsa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,376 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (648)
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Southampton
Level Contributor
146 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed April 23, 2013

This is what Trip Advisor is all about as would have ended up in a large chain hotel without the reveiws from fellow travellers. Stayed here for 4 nights and had a thoroughly enjoyable stay. Stayed in room 514 which looked out the front of hotel, room was reasonable size good quality bathroom and shower. Pillows were a little hard but after first night quickly got used to them so didnt bother looking to change but no doubt if we had asked would have been changed, its that type of hotel where the customer is treated properly.

Breakfast was excellent choice and never had a problem getting a seat or of anything running out. Fruit, cereal, cold meats and Cheeses, scrambled/fried eggs, omelette and streaky bacon on offer, spoilt for choice and was nice to have the continental approach as opposed good old fry up every day. Little bit cozy when everyone comes down but we had a great breakfast to set us up every day.

All the staff were very friendly and helpful and all spoke excellent english. Tried the sauna and didnt realise had to ask to be swtitched on outside of 6 - 10 but a member of staff was there and said no problem and was switched on within minutes. Business centre with pcs and access to internet excellent and wifi was good.

No problem with location either, Metro and Tram was 5 minutes walk and easy to use, (bought the one day pass) and we actually walked into main tourist centre from hotel as enjoy walking and get to see more of the city, nice and flat plus we had good weather.

Would I recommend staying here? Absolutely. On the free walking tour they point out the Four Season hotel and dont think we would have got one night there for what we paid for 4 nights at Palazzo Zichy and know the staff could not be any better.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Matty07uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review, May 5, 2013
Dear „Matty07uk”,

Let me thank you for staying with us in our Hotel Palazzo Zichy, it was our pleasure to host you whilst visiting Budapest. We highly appreciate your kind comments on our staff, our breakfast service and our location. Thank you very much for your positive review left on TripAdvisor and we hope we will have the possibility to welcoming you back to our hotel!

Kind regards,

Judit Rozsa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Paul, MN
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 23, 2013

My husband and I stayed 3 nights here in April, 2013. The staff and service were excellent. The continental breakfast that came with the price of the room was wonderful. The rooms were nice & modern--the floors were a tad noisy. You could hear people walking upstairs on the wooden floors. Wear slippers. We loved the location-- short walk (5-10 minutes) to transportaion or sights. We love to walk on vacation, so this was great for us. If you want to be right in the thick of it, or do not want to walk far, this is probably not the place for you. A nice quiet location. We loved our stay.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mishaSt.Paul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review, May 5, 2013
Dear „mishaSt.Paul”,

Let me thank you for recommending us to the travelling community and for your kind words. I was glad to see that you had been pleased with our location and our reception staff also could be at your assistance to make your stay more pleasant with us.
We highly appreciate your patronage and hope to meet you again in the not so distant future!

Kind regards,

Judit Rozsa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oostduinkerke, Belgium
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 22, 2013

This is a extremely efficient, clean and pleasant hotel, with an excellent service.
The staff and the service are very nice and friendly. See the other reviews... Everything is more than o.k.
A nice breakfast with a very good variety of food, also till 17:00 free, all kinds of coffee, tea and water.
This is a hotel where the people take care of you. Many thanks.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BernardLaverge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review, May 5, 2013
Dear „BernardLaverge”,

Thank you very much for sharing your experiences with the travelling community about your recent stay at our Hotel Palazzo Zichy.
I am delighted to learn from your comment that you had a very pleasant stay with us.
Let me thank you for highlighting the high quality of the service that our staff provided you with throughout your stay. Your generuous review is highly appreciated and we hope to have the pleasure to welcoming you again,

Kind regards,

Judit Rozsa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed April 22, 2013

I’m just back from 2 nights at the Palazzo Zichy hotel and I would rebook and recommend in an instant.
Great location, the friendliest and most charming staff, delicious and varied breakfast, comfortable rooms, extras, such as: free coffee / tea and mineral water until 1700 every day, free internet & printers on computers (that all work with super-fast connections!), free wifi (that actually works!)…… it’s a really great hotel with excellent value for money.
The only thing that is less than perfect is - I’d prefer proper curtains in the bedroom. Ours had a sort of light blind, that let in the sunshine early in the morning – I prefer a really dark bedroom to sleep.
And, a kettle in the bedroom would be nice, even with the lovely free tea and coffee all day, I do like to be able to make a herbal tea for myself before bedtime! – but those really are the smallest gripes and I wouldn’t hesitate to stay here again.
Thank you for a lovely weekend.

  • Stayed April 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review, May 5, 2013
Dear „Jane D”,

Thank you very much for having chosen our Hotel Palazzo Zichy and for taking your time to recommending us to the travelling community.
I was pleased to read that our hotel could live up to your expectations and you spent an enjoyable citybreak in Budapest. Let me take the opportunity to thank you for your suggestion regarding the in-room tea/coffee facilities as well. Please be ensured that we take your recommendation seriously and it has been forwarded to the management for consideration.
It was our pleasure to serve you and I sincerely hope to have the opportunity to welcoming you again in the not so distant future.

With kind regards,

Judit Rozsa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 21, 2013

We could not fault this hotel one bit! Fabulous classy rooms, slick finish and incredible choice for breakfast! Staff were helpful particularly in letting you buy tram/metro tickets at the front desk.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank theonewithtom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review, May 5, 2013
Dear „theonewithtom”,

Herewith I would like to thank you for your kind feedback posted on TripAdvisor about your recent stay at our hotel and for recommending us to the travelling community. I am delighted to read that you had a great stay with us. Your generous review is highly appreciated and I do hope to meet you again in the not so distant future!

Kind regards,

Judit Rozsa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 20, 2013

We stayed here for 6 nights. I loved it. close to good amount of restaurants. Public transportation about 6 mins walk away. I loved our room with gigantic bathroom and plasma television. Front desk is very helpful. Tram No 2 is about 10 mins walk away(Most scenic route on Budapest). Breakfast is great but one thing they can improve on is coffee bar area. Free bar during the day is absolute treat.Ohh.... Do not forget to use front desk for Taxi service. Very reasonable.

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank irfanmehmud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review, April 21, 2013
Dear „irfanmehmud”,

I am so glad that you have chosen our Hotel Palazzo Zichy for your recent holiday in Budapest. I was delighted to read that our hotel met your expectations and you enjoyed the room, our location, our breakfast service and our complimentary lounge bar.
Your compliments regarding our Front Desk staff are also highly appreciated. Let me thank you again for your kind words and we are looking forward to welcoming you again in the not so distant future.

Kind regards,

Judit Rozsa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Palazzo Zichy

Property: Hotel Palazzo Zichy
Address: Lorinc pap ter 2, Budapest 1088, Hungary
Location: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Budapest
#1 Family Hotel in Budapest
#2 Business Hotel in Budapest
#3 Luxury Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Palazzo Zichy 4*
Number of rooms: 80
Official Description (provided by the hotel):
The place where history meets present! Stay in a historical palace that was originally constructed in the 19th century and served as the residence of a Hungarian noble, Count Nandor Zichy. Located in downtown Budapest in the historical Palace quarter. Our guests will enjoy a state-of-the-art guestroom with a flat panel television, and complimentary high-speed Internet. The 80-room hotel features many free services: lounge with free water and coffee, Internet-access, business corner with 6 workstations and fitness center. ... more   less 
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Also Known As:
Palazzo Zichy Hotel
Palazzo Zichy Budapest

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