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Hotel Castle Garden
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Reviews (1,025)
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All reviewsvienna gateadjoining restaurantbuda sidegreat hotelmetro stationquiet locationshort walksmall hotelexcellent locationfisherman's bastionrecommend this hotelfree teathe riverclean roomstrams and busespublic transportationcomfortable hotel
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Reviewed March 10, 2013

We stayed in this hotel for 1 night. I appreciated the location right a few steps from the entrance to the castle district. We came by car and saved 10 EUR leaving the car on the public parking place in front of the hotel (free after 6 pm on Friday and the whole weekend). The staff is just lovely. The girls at the reception give you all the necessary information right at the check-in and recommend you what you shouldn´t miss in the city. Thumb up for the bartender who managed the breakfasts. We asked for white hungarian bread which was not at the buffet and he was so nice and brought us their own white bread. The room was clean and well equipped (free tea). The only dissapointment was when we were disturbed by traffic during the night (cars passing by in front of the window). Anyway I would recommend this hotel.

Room Tip: ask for room viewing the same side as the main entrance, it is quieter
  • Stayed: March 2013, traveled on business
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Thank EvitaPrague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamasLenky, Manager at Hotel Castle Garden, responded to this reviewResponded March 21, 2013

Dear EvitaPrague,

first and foremost I would like to thank you for leaving your positive comments on Tripadvisor following your recent stay at Hotel Castle Garden. I was delighted to read that you enjoyed our location, rooms and facilities and that our staff provided an exceptional service through being there for all of your needs . It is great to know that in spite of the noise caused by traffic during the night you would recommend us. We would be very happy to welcome you back for a longer visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2013

We went on a business trip to Budapest and stayed at Caste garden, which was 10 minutes away from the office.
I got a room with two very small single beds, on the ground floor and quite noisy. I would have preferred a room with a double bed, or even to be able to put 2 beds together.
Moreover the weather was cold and the room was cold, and only one blanket.
Restaurant was good, nothing special though and no local food!
The staff was friendly but not very efficiently especially for check out, even if we asked them to prepare it when we went to breakfast, it was still not ready when we came to pay !

  • Stayed: February 2013, traveled on business
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Thank MarieRomana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamasLenky, Manager at Hotel Castle Garden, responded to this reviewResponded March 21, 2013

Dear MarieRomana,
thank you for sharing your experiences of your recent stay with us on Tripadvisor. It was concerning to hear about the problems you faced during your stay at the Hotel Castle Garden, please accept my apologies for them. If you had mentioned the issues with the bed and the temperature, we could have done something about them. Regarding the efficiency of our staff, the check-out time is the busiest period of our days and as you could see only one receptionist is on duty at a time so sometimes it happens that we can not be as fast as we would like to and I can assure you that non of us wanted to make you wait. In spite of the inconveniences I truly hope you will consider us next time you visit Budapest.

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Reviewed March 2, 2013

We had a wonderful stay at the Castle Garden. The location is beautiful and close to the metro so it is easy to get around town and see everything. The hotel was very clean and the staff were really friendly and helpful. I would definitely recommend this hotel if you are staying in Budapest!

  • Stayed: February 2013, traveled with friends
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Thank Yasmin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamasLenky, Manager at Hotel Castle Garden, responded to this reviewResponded March 16, 2013

Dear Yasmin L,
many thanks for your feedback left on Tripadvisor following your recent stay at Hotel Castle Garden. We were delighted to read your nice compliments about the hotel, the location and our staff as well. Thank you for recommendation, we hope that your positive descriptions will encourage others to visit us. If you are planning to visit Budapest again, please do not hesitate to contact us!

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Reviewed February 28, 2013

If you want a great place by the Castle District, this is where you should stay. I just spent 5 nights at Hotel Castle Garden and I have nothing but good things to say. Nice rooms, well kept, great breakfast (included in the room fee) and a quality restaurant. It's literally a one minute walk from the District. Best of all, they have an awesome staff who are kind, interesting people. They speak fine English and were fully prepared for all of my questions (I had a lot) and my extremely limited Hungarian language skills.

To hotel: Please tell Laura (Lora?) at reception that the flight home was pretty smooth and that I think she should visit America. It's especially nice in the spring, summer, fall or winter.

Thanks,
Mike

murrayinbox@gmail.com
http://www.facebook.com/mike.murray.56808995

  • Stayed: February 2013, traveled on business
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Thank MPMurray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamasLenky, Manager at Hotel Castle Garden, responded to this reviewResponded March 16, 2013

Dear Mike,
thank you so much for taking the time and leave such a charming review of your stay at Hotel Castle Garden, it certainly sounds like you had a very enjoyable time with us. We are delighted to hear that you were satisfied with all the features of the hotel. Thank you for your kind words about our team, it is always a great feeling to be recognised for our service. I will definitely pass on your message to Dóra (not Lora :)). We truly hope to see you soon in in our city again. As America, Budapest is also especially nice in each season!

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Reviewed February 24, 2013

The hotel was situated about 5-10 minutes walk from the main part of the old city. The rooms were spotlessly clean, very quiet and comfortable. we spent 4 nights here in snowy February. It was like being in a winter wonderland.

  • Stayed: February 2013, traveled as a couple
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Thank David hodky H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamasLenky, Manager at Hotel Castle Garden, responded to this reviewResponded March 5, 2013

Dear David hodky H,
thank you so much for taking the time to write your review on your recent stay at Hotel Castle Garden. Regarding your positive words, it is clear that you enjoyed your time in our winter wonderland. We truly hope to have the opportunity to welcome you back. Each season has its own wonder in our fairy city.

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