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“A great base for exploring Budapest”

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Town Hall Apartments
Certificate of Excellence
Reviewed April 4, 2011

My three sisters and I stayed here for two nights and found the location central, the apartment clean, spacious and well equipped, and the staff extremely friendly - they happily booked us tickets to the baths and taxis without a problem, and stored our bags while we explored on our final day there. The wifi wasn't working and that was quickly remedied too. Great location, an easy walk to the river, or close to a couple of different metro stops.

  • Stayed: April 2011, traveled with family
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Thank TheYarralls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hemoke, Manager at Town Hall Apartments, responded to this reviewResponded April 6, 2011

Dear "The Yarralls", Thank you for taking your time and leave a review on Tripadvisor.
We are very happy to hear that you had a nice time in Town Hall Apartments. We are always trying to assist our guests the best way we can and we are always happy if our efforts are appreciated.
Looking forward to seeing you again in Town Hall Apartments!
Kind regards,
Emoke Herman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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387 - 393 of 563 reviews

Reviewed March 23, 2011

Spotless little apartment in excellent location amongst various restaurants and in walking distance of all sights. Furnished like an Ikea showroom down to the towels. Opera/ andrassy ut 2 min walk. Lovely & very helpful young admin team. Looking forward to next time.

  • Stayed: March 2011
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Thank travellingvictor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hemoke, Manager at Town Hall Apartments, responded to this reviewResponded April 1, 2011

Dear "Travellingvictor", Thank you for your very nice comment. We are very proud to hear that you really felt like home from home. I was also delighted to hear that our hotel staff was hospitable and you considered our location good.
We would be more than happy to welcome you again in Town Hall Apartments.
Kind regards,
Emoke Herman

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Reviewed February 24, 2011

excellent service, very god location, great apartment

  • Stayed: February 2011, traveled on business
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Thank Jan97081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hemoke, Manager at Town Hall Apartments, responded to this reviewResponded April 1, 2011

Dear Jan, Thank you for sharing your kind comment left on Tripadvisor.

We are looking forward to accommodate you again in Town Hall Apartments.
Kind regards,
Emoke Herman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2011

Great location in surrounded with big verity of restaurants and café , clean rooms big living area well equipe kitchen , totally recommend it for any kind of stay in Budapest .

  • Stayed: February 2011
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Thank Bdroon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hemoke, Manager at Town Hall Apartments, responded to this reviewResponded April 1, 2011

Dear "Bdroon", I would like to thank you for taking the time to leave your useful comment on Tripadvisor.

It was a pleasure to read that you found nice restaurants close by. I am glad that you highlighted the cleanliness at Town Hall Apartments for other guests.

I trust that your stay was a memorable one and we look forward to welcome you back at Town Hall Apartments.
Kind regards,

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Reviewed February 8, 2011

It was a real pleasant stay, appartment had a balcony on the inside of the buliding, though I didn't have much of the sun it was much quieter than if I had a window to the main street. Appartment was warm (could regulate the temperature), clean, bathroom spacious, bed nice to sleep on, had high-speed wireless internet connection. Parking had to be paid additionaly but was perfectly accessible from the appartment. Once a week the appartment was cleaned with great care, towels, sheet and duvet covers were changed.

  • Stayed: January 2011, traveled on business
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Thank Robisan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hemoke, Manager at Town Hall Apartments, responded to this reviewResponded February 10, 2011

Thank you for taking your time to review Town Hall Apartments.

I am happy you had a great time here and I hope you choose us again if you return to Budapest.

Kind regards,

Report response as inappropriate
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Reviewed January 31, 2011

Good Points:

The apartments in general were a nice place to stay. They were modern and well decorated. Local shops and the main road were a few minutes away. The area was nice and relatively close to the city centre (15 mins walk). The rooms were well equipped with what you would usually expect.

Bad points:

We were a group of lads staying for a Stag party for 4 days. We rented 2 apartments in total. One of them was a good size and didn't feel cramped, however the other was extremely cramped even though they claimed it could sleep six. Further to this it was very strange that they didn’t offer any sort of room service: we never once had our towels changed, the room was never cleaned so we had to throw trash away ourselves and the Wi-Fi they claimed to have was useless. Good thing it was only 4 days. However the WORST problem by far was the rude staff! The untidy chap sitting at reception didn’t speak a word of English so refused to offer any help, and one night as we all walked out of the hotel (albeit we were slightly noisy at most) he proceeded to calling each of us a "Gypsy", we later found out from some locals that "Gypsy" is a racist way to refer to people of Colour. The following day we were confronted by the manager and the owner (as we were told), regarding the noise the guy had obviously complained about - when we told them about what he had said to us they merely washed over it by saying "he is uneducated", so apparently you're allowed to be racist in Hungary if you don't have an education?

If you do happen to be going to Budapest for the clubbing side of things then I would advise staying on the other side of the river because that's where most of the good night life is. We had to catch a taxi each night. A quick look on Google maps will confirm what I mean.

  • Stayed: January 2011, traveled with friends
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1  Thank AnonEMowse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hemoke, Manager at Town Hall Apartments, responded to this reviewResponded February 7, 2011

Thank you for sharing your experience with other guests.
As we also expressed to you in person, we were also terrified by the security guard's behavior and also apologized in their name. We did not just try to wash away with calling them uneducated, but to be honest what can one say to this behavior? I think there was no excuse to call you like that.

I would like to call your attention though, that they are not our staff.
We always make sure to tell our guests to come to our reception which is in the first floor if they need any help in anything, because that is how we can help.

I also have to mention, that since our apartments are all in residential building, it is very important to keep the quiet of the apartments. I am very sorry if you found our reaction inappropriate, but as every guest is very important for us, it is also important to keep a good relation with the residentials.

Thank you for bringing out the good points as well. In any case, if you return to Budapest for different reason you are more then welcome in Town Hall Apartments.

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Reviewed October 13, 2010

I stayed in a studio apartment for 5 nights in September. The apartment building is ideally located, about a 10 minute walk to the central subway station and within walking distance to all the sights of Budapest.

Also, the staff were really helpful. They provided us with maps and suggestions, and even helped us do some laundry. :)

The apartments are nice because you can buy some food and drinks from the nearby grocery store and have somewhere quite to relax. My main complaint was with the beds. The mattresses are very thin and look like they are from pull out sofas. In addition, the pillows were horrible, and the extra ones weren't much better. I also think either the duvet or the pillows are not hypoallergenic as both me and my travel companion had horrible allergies while in the bed.

Again, there are some great things about this apartment, but for the price, you may be able to find better.

  • Stayed: September 2010, traveled as a couple
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Thank mitchgo21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hemoke, Manager at Town Hall Apartments, responded to this reviewResponded December 10, 2010

Dear Traveller,

Thank you very much for your review. We very much appreciate your comments.

I am very sorry that your stay at Town Hall Apartments was not exactly perfect. However I hope you still had a nice time in Budapest and you would come back sometime.

We would be very happy if in spite of your experience you would give us again the benefit of doubt and we could welcome you again in our apartments. We would make anything possible to make your stay a great one.

Kind regrads,
Emoke Herman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Town Hall Apartments

Address: Kiraly utca 32, Budapest 1061, Hungary
Location: Hungary > Central Hungary > Budapest > Terézváros
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #8 of 677 Specialty Lodging in Budapest
Price Range: $54 - $1,696 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Town Hall Apartments 4*
Number of rooms: 16
Official Description (provided by the hotel):
We believe, that leaving your home, is not equal with leaving your comfort zone too. You have to find your home away from home. We specialize in providing short-stay apartments for leisure and business travelers who want more from their stay in Budapest. Our clients enjoy spacious, comfortable, well-managed accommodation in the one of Budapest's finest central locations. Balcony, free wifi, free bicycle ... all included to feel yourself just like home. ... more   less 
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Also Known As:
Town Hall Apartments Hotel Budapest

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