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Promenade City Hotel
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Savings alert! 19% below average rates

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Reviews (953)
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All reviewsbreakfast roomexcellent locationlift shaftlack of shower curtainmini barstreet viewvaci streetrecommend this hotelvery clean hotelpedestrian areaair conlovely bathroommain shoppingairport shuttlehop on hop off buswithin walking distancetop floor
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Reviewed August 1, 2015

Just returned from a four night break to Budapest, this hotel is a great location.
Book street view rooms, noisy but who sleeps in Budapest? Can close windows!!
All Staff we dealt with were helpful & friendly.
Breakfast adequate , could so with a new Coffee Machine in Breakfast Room.

Room Tip: Ask for a front room.
  • Stayed: July 2015, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Edwardbear298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this reviewResponded August 4, 2015

Dear „Edwardbear298”,

First of all let me thank you for your wonderful comment posted on TripAdvisor about your recent stay at Promenade City Hotel.

It was so great to read that you had enjoyed your stay with us and our hotel and services and last but not least the entire team had been able to contribute to your memorable experience with their helpful and friendly attitude. We are also delighted to hear that you were satisfied with our hotel's great location.

Your compliments are very much appreciated and we are looking forward to welcoming you back.

Best regards,
Sóvári Katalin
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2015

Nice and very chiq hotel in the heart of Budapest at Vaci utca. Everyting is very close , the Danube, the Chain Bridge , Erzsebet Brigde, Starbucks cafe and many more and beautiful things .So it was perfect to stay a long weekend , I will recomend you and next time when we go in Budapest its sure we stay there.

  • Stayed: December 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this reviewResponded August 1, 2015

Dear „Andrea S”,

I would like to thank you for your generous review left on the most popular travellers’ site.

It was great to read that Promenade City Hotel could live up to your expectations in many aspects – particularly you were happy with our convenient location. Thank you for describing La Prima as a nice hotel and we hope your time spent in Budapest was really unforgettable.
I am thrilled to hear that you recommend us and that your stay was enjoyable enough to return to us when you will be in Budapest next time.

Your kind words and compliments are highly appreciated and we hope to see you here again.

With best regards,

Sóvári Katalin
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2015

good sized room and ensuite, good selection at breakfast although on scrambled eggs and one other hot dish. loved the location in the pedestrian mall with many cafes and a short walk to the main markets. the bed was a bit too hard but i would stay there again.

Room Tip: higher floors are better as the mall can get a bit noisy of a night
  • Stayed: June 2015, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank travellerlyn2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this reviewResponded July 26, 2015

Dear „travellerlyn2015”,

It is our great pleasure to read your lovely review about your stay at Promenade City Hotel.
We do hope you enjoyed every minute of your holiday in our stunning city and you left with unforgettable memories.

We are absolutely delighted to hear that you loved the unique central location of our hotel. Promenade is a perfect starting point to discover the most fabulous sights of the Hungarian capital and we do hope you could enjoy all the benefits of this fantastic location. Furthermore we are more than happy that the wide selection of our breakfast also met your taste.

Once again thank you very much for having chosen Promenade City Hotel for your vacation in Budapest. We do hope to have the opportunity to welcome you back in the near future!

Yours sincerely,

Sóvári Katalin
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2015

Had to upgrade room, nothing wrong with the room, it was modern and spotless. No natural light as facing wall and glass lift, so if curtains were open everybody could see in room (101) staff very friendly and helpful, especially Gregory. Breakfast was adequate, and could get very busy. Overall a very good hotel.

Room Tip: Best rooms at front 203,303,403,503
  • Stayed: July 2015, traveled with friends
    • Value
    • Rooms
    • Service
1  Thank Sheila C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this reviewResponded July 13, 2015

Dear "Sheila C",

Thank you for taking the time to share your kind comment with us about your recent stay!

It was our greatest pleasure to read that our colleagues had been able to contribute to your pleasant holiday in Budapest with their friendly and customer-focused attitude. Thank you for highlighting Gregory, we will definitely share your kind words with him.

Let us also thank you for your feedback regarding the convenient location and your modern and spotless room.

We would like to thank you for staying with us and we hope that we will have the opportunity to welcome you back in the not to distant future!

Warm regards,

Sóvári Katalin
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2015

I spent a long weekend in Budapest, booking the Promenade City Hotel through Expedia.
1st - the communication with the hotel prior to my arrival was great.
2nd - the room was very clean, AC worked fine (and it was 34c outside), Breakfast was very good and rich.

i strongly recommend to upgrade the the room (only 15eu per night) and you will also get 2 large bottles for water every day, nice view to the street.

  • Stayed: July 2015, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank 117omert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this reviewResponded July 13, 2015

Dear "117omert",

Thank you very much for allowing us the privilege of hosting you and for sharing your truly positive review with us.

We are thrilled to know you had a perfect vacation while enjoying the attentive and quick service, your clean room and also the rich buffet breakfast.

We very much appreciate you recommending us and cannot wait to welcome you back in the near future for another wonderful vacation!

Warm regards,

Sóvári Katalin
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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