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“Convenient place to stay”

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Promenade City Hotel
Ranked #72 of 336 Hotels in Budapest
Certificate of Excellence
Reviewed September 3, 2013

The Promenade Hotel is right in the centre of Budapest just off a busy but pedestrianised street. We had a room at the back which was very quite. Some people have complained about noise from the lift. It did not seem noisy to me but if you had a room facing onto the lift shaft it might be a problem. I don't think that would be the case for many rooms but I guess the answer is to get there early and make sure you don't get one of those rooms if you are a light sleeper. The room we had was small but comfortable with all mod cons. The breakfast was fine but there is no lounge or bar in the hotel (plenty of bars outside). Overall this is a very conveniently placed and comfortable hotel.

  • Stayed: June 2013, traveled as a couple
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2  Thank GrahamWelwyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Borbala_Soos, Guest Relations Manager at Promenade City Hotel, responded to this reviewResponded September 11, 2013

Dear GrahamWelwyn,

Thank you so much for your kind comments of your recent stay. Your lovely feedback is very important for us. I will share it to our hotel team. I am glad to read that you were satisfied with your room, the location of the hotel and the breakfast as well.

We hope to welcome you back in the not far future.

Warmest regards,

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291 - 297 of 920 reviews

Reviewed August 26, 2013

What a great location for a hotel!! Easy to get to wherever you want to go from here!! The reception staff are friendly and know the city well, giving fantastic advice on where to go for shopping and best deals! The rooms are modernly designed, even though not very large, clean and the bathroom is very clean and has all the essentials. The breakfast is great. Would reccommend the hotel to everyone!

Room Tip: Great location!
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  • Stayed: September 2012, traveled on business
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2  Thank rebecca s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Borbala_Soos, Guest Relations Manager at Promenade City Hotel, responded to this reviewResponded August 31, 2013

Dear Rebecca,

Thank you for taking time to share your lovely comment of your recent stay at Promenade City Hotel.

We appreciate your feedback and glad that you enjoyed your stay with us.
Many thanks for highlighting your satisfaction regarding the staff, the breakfast, the hotel design and the location of the hotel.

We do hope that we can welcome you back in the near future.

Warm regards,

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Reviewed August 24, 2013

We recently stayed here and had asked in advance if we could have a triple room to accommodate three. We were allocated a great room away from the lift shaft and facilities were great. The breakfast was good and staff were helpful. We would recommend to others. In terms of getting to and from the airport, we did not book transport in advance but when we arrived at Budapest we purchased a return ticket for the airport shuttle service. This runs regularly and was a very good service that dropped us off close to the hotel. The only issue was that on the return journey we had a short to walk to another pick up point. The distance wasn't the issue as thankfully we had left in good time but the instruction was a little vague as to where exactly to wait. Anyway despite this our transport arrived and all was good.

  • Stayed: August 2013, traveled with family
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1  Thank Berty132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Borbala_Soos, Guest Relations Manager at Promenade City Hotel, responded to this reviewResponded August 31, 2013

Dear Berty,

Thank you so much for writing about your recent experience at Promenade City Hotel.
Your comment is higly valued and appreciated. I will happily share your note with our entire team, especially with the breakfast staff.

We are looking forward to welcome you back.

Best regards,

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Reviewed August 20, 2013

Overall a very good place to stay. Very clean and efficient and close to the river and all transport. Good continental breakfast and lots of tourist information available. Staff very friendly and helpful.
The only downside of my stay was the room was located next to an inner well, and around 8am every morning I was woken by the staff talking on the bottom floor and the noise and smoke travelling up the well into the room.

  • Stayed: August 2013, traveled with friends
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1  Thank C H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Borbala_Soos, Guest Relations Manager at Promenade City Hotel, responded to this reviewResponded September 11, 2013

Dear CH,

Thank you so much for your kind review of your stay with us.
Your comments mean a lot to all of us. I am delighted to hear that you were satisfied with the location, the breakfast and the personal service as well.
I apologize for the inconveniences caused by the noise in the mornings. I forwarded your complain to the assigned executives.

I hope that we will have the chance to welcome you back to show you our development.

Warm regards,

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Reviewed August 2, 2013

Stayed at the Promenade for 4 nights in July.
Before we arrived the hotel organised our minibus transfer from the airport, this was sorted very efficiently. We also asked for a room away from the lift and this was not a problem for the hotel.
Hotel is in a very good location with many bars and restaurants on the door step and within a few minutes walk from the Danabue.
We were in room 502 with the room and the bathroom both being of a good size. We did not have a view but being on the 5th floor allowed sufficient light into the room.
Beds are quite hard but that suited us.
Air conditioning is not very cold but we left it on all day (and the maid didn't turn it off) which kept the room at about 23 degrees which was sufficient. On our first day this was 16 degrees cooler than outside and most welcome.
We did not experience any problems with noise from outside the hotel.
We didn't experience any problems getting a table for breakfast (usually about 815) and there was sufficient choice with everything being fresh.
Staff were friendly and helpful.
We enjoyed Budapest and our stay at the Promenade and hopefully we can return again.
Booked as a package with Jet2 so cannot comment on the price of the hotel except that overally we felt we got a good deal.

Room Tip: Some rooms are internal and near the lift. We e-mailed the hotel before travelling and requested a r...
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  • Stayed: July 2013, traveled as a couple
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2  Thank CazzD1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013

Cheap and good hotel right in the walking promenade close to many shops. Nice room and decent breakfast. Free WiFi. We enjoyed ourselves. Would recommend to others. What more can I say? 200 characters is a lot, please let this be sufficient.

  • Stayed: July 2013
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1  Thank Jonkor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Borbala_Soos, Guest Relations Manager at Promenade City Hotel, responded to this reviewResponded July 30, 2013

Dear Jonkor,

Thank you for your recent stay and review of Promenade City Hotel.
We appreciate your concise but really kind comment.

It would be our pleasure to welcome you back to Budapest.

Warm regards,

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Reviewed July 21, 2013

Great location for this hotel, right on the vaci utca, the main shopping street of Budapest, but in no way did the hotel suffer from external noise. Rooms in very good state of order, very comfortable. Breakfast had everything you expect from a continental breakfast, no bacon and eggs of course, and weirdly no toast, but plenty of it, and was replenished through the breakfast period. Breakfast room was a bit tight for space but certainly no queues as seen by other reviewers. We booked as a flight plus room package from Jet2 so can't comment on hotel cost, but the total deal was very reasonable. Would definitely recommend this hotel for a weekend break.

  • Stayed: July 2013, traveled with friends
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1  Thank Part_time_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Borbala_Soos, Guest Relations Manager at Promenade City Hotel, responded to this reviewResponded July 22, 2013

Dear Madam / Sir,

Thank you very much for choosing the Promenade City Hotel and for your kind comment.
We are delighted to hear that you enjoyed your stay with us and were satisfied with the location, the hotel room and the breakfast as well.
It was our pleasure to have served you. And we are very proud of your opinion as a senior contributor on Tripadvisor.

We are looking forward to welcome you again.

Best regards from Budapest,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Promenade City Hotel

Address: Vaci utca 22, Budapest 1052, Hungary
Location: Hungary > Central Hungary > Budapest > District V / Inner City
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
#65 Romantic Hotel in Budapest
Price Range: $67 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Promenade City Hotel 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
The brand-new Promenade City Hotel is situated right in the city centre of Budapest, on the pedestrianized Váci Street next to the Danube river. Fancy shops and boutiques, luxurious restaurants and elegant bars can be found only a few steps from the Promenade City Hotel, offering plenty of opportunities for entertainment all day and all night long. Choose from wonderfully elegant and fully equipped rooms and start every new day at the rich complimentary breakfast buffet. ... more   less 
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Also Known As:
Promenade Hotel Budapest

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