2 days befor arrival get an email requesting you pay before arrival. The online system doesn't work correctly, won't accept my paypal account and no other way to pay. Scared for two days that they would cancel my room. Arrive in a chaotic courtyard with no one to meet you. Schlep your luggage alone up 3 flights of stairs. No one to discuss the problem with the payment. Deposit luggage and go out for dinner. Receive a frantic text to meet someone at the hotel to properly check in. Abandon dinner and return to the scary courtyard at night. Whose courtyard is this anyway, full of laundry and dead plants....climb stairs again to find they cannot accept payment except through the online service which still won't accept my paypal and no other way to pay. Go out again and find an ATM to pay in cash. Nice room and good location, but everything else made this a miserable stay. Booking.com should explain all these steps in the ad. It is WORK to stay here.
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