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Grand Hotel Union
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Reviews (1,889)
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All reviewsgreat locationold towntriple bridgethe main squareswimming poolthree bridgesexcellent hoteltop floorthe riverbusiness hotelroom was largethe heart of the citybreakfast buffet isfew stepschurch bellspreseren squarebusiness trip
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1,082 - 1,087 of 1,889 reviews
Reviewed February 26, 2013

I stayed at this hotel recently on a business trip. The reason I stayed here is there are not typical chains in Ljubljana (no Starwood, Hilton, Marriot, etc.), so this one had good reviews. Overall, the hotel is very nicely situated in the center and easy to get anywhere. It looks nice and clean, and staff seemed friendly. The breakfast was decent, while the choice of Nestle -based espressos could have been better.
However, for 4 stars requires paying attention to some details. For example, the bathroom had only one towel of each (small and big). Typical biz hotels or 4* proved at least 2 towels of each. After a couple of days, I'm not sure they were even replaced, ie, I couldn't tell. Also, the amenities are very poor. The shampoo/conditioner/lotion is in a plastic bottle with a very hard to open aluminium cap, which is harder to open than a wine bottle. Not the best experience when you're trying to shower. Finally, for Slovenia, which is a cold country in winter, I expect two pillows on a queen size bed, and a choice of thin and thick blanket. Only 1 pillow and 1 thin blanket. What is this Greece?
Finally, hotel rooms use card keys for power. This is a power saving feature and I understand why it needs to be there. But, if I ask for a second one, then it should be on when I'm briefly out of the room to charge equipment. The cleaning personel avoided cleaning old and used q-tips, but always made sure the power card was out of the slot.
And the worst is the fitness. This is shared by their sister hotel nearby, and is located on 8th floor. This is hardly fitness, but a very small room with some weights, 1 machine, 1 cycling machine and 1 threadmill. During my stay, the threadmill was out of order, and upon alerting the staff, apparently it had been out of order for 2 weeks. Not the best of service for 4*. So, that's all, next time, please try harder.

  • Stayed: February 2013, traveled on business
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Thank VSdude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

Back for another few days, and as usual: good room (minor noise annoyance this time), nice bar, our meeting room for 25 people professionally handled.

The pool on the 8th floor (I think) is nice - first time I tried it. Small, but it's a relaxing space,and there is a proper sauna. I recommend it.

The staff are always great at the Union Executive and Business. Thanks!

For newcomers to Ljubljana, there is probably no more central location in the city than this hotel.

Breakfast is pretty good as well. Pretty good wifi built-in to the price.

Room Tip: There can be a bit of noise outside some rooms from (?) central air-conditioning or similar. Just tell them you are a light sleeper, I'm sure they will help.
  • Stayed: February 2013, traveled on business
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Thank wolandscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2013

A great location for getting to see the city centre and get to restaurants, bars, sights and shops. Rooms are large, clean and comfortable, free wifi, use of the pool ( a bit small) and sauna, and the huge selection at breakfast to suit large as well as healthy appetites. The staff are helpful, friendly and welcoming.

  • Stayed: February 2013, traveled with friends
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Thank JudeeGLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2013

Grabbing an Internet " hot deal" rate at 80 euros, this hotel is located in the best spot to see all the sites and enjoy may great restaurants. Rooms are perfectly sized, staff is great, breakfast ( included) will suit anyone's choices.

Stayed: January 2013, traveled on business
1  Thank Pastapuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2013

The hotel's location it was very nice. I was travelling alone and I visited the surroundings (bars and shopping centers)+ Ljubljana's attraction which are only by walking distance from the hotel. Price very convenient for the quality (rooms are clean and comfortable) and the staff is really kind and helpful (if you would ask:). Breakfast was OK, good indeed. I would return here, no doubt.

  • Stayed: November 2012, traveled on business
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1  Thank Reviewer0208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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