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“Construction work ongoing in the lobby, only one elevator available”

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Best Western Premier Hotel Slon
Ranked #8 of 31 Hotels in Ljubljana
Certificate of Excellence
Reviewed August 16, 2013

Stayed at this hotel for holidays. Lobby undergoing construction work, only one small lift serving the whole hotel, had to use the stairs most of the times to go to my room in the forth floor.

Good breakfast but poor, very noisy room (AC machinery close to my window).

Room Tip: Make sure you confirm construction work in the lobby is finished before you book!
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  • Stayed: August 2013, traveled with family
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3  Thank JMAlves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 13, 2013

Stayed here for 2 nights last weekend. On arrival it was a building site outside and a huge area inside ( For a new lift shaft I guess ) was cordoned off. We were not informed on booking so disappointed to be held hostage on checking in. I found the staff to be generally grumpy, Esp the cafe guy who shouted he didnt open until 9am when I sat down at 8.55 am !!!! Rooms were very good and the bedding nice clean and very comfy. Air con would not go below 19 degrees and struggled to keep the whole room cold ( 36 degrees outside ).
This place is in a great location and the breakfast was really good but the unexpected building work disappointing..

  • Stayed: August 2013, traveled on business
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4  Thank AlfonceManchesterUK_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gregorLJU, General Manager at Best Western Premier Hotel Slon, responded to this reviewResponded August 14, 2013

Dear Guest,
thank you very much for your comments regarding your stay with us. We understand your dissapointment because of our elevator renovation and lobby area marble flooring update. We are renovating for you, to be even more attractive for all our future guests and to provide more comfort and satisfaction. Lifts needed urgent replacement, therefore we could not wait for less busy period of the year. Luckily tis is a short term renovation and will be completed by monday the 19th of August. We are informing our guests about this renovation on our web page. The notice is very clear and can be seen on the 1st page, although as you correctly stated your guest room experience was not affected by noise. During your stay, outside temperatures hit history record and were declared at 40,5 degrees Celcius. Our airconditioning is strong, at normal circumstances, but this clearly was not the case that weekend. This week, temperatures are back to normal and our hotel is chilled to all international standards.
Regarding the comment about the coffe shop grumpy staff member, we are very sorry about this unpleasant experience. We will investigate the incident and act accordingly against the person in charge. This certainly is not acceptable and actions will be taken against such behaviour.
Kindest regards,
Gregor Jamnik
general manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2013

the hotel is good, the location is very good because it is near the main street, the only complaint is that the price for the offer is big, by that I mean the quality of the furniture. Neat, clean, but shows that they need to re-invest the money in the renovation, but it's nothing that someone who stays there for seven days can't survive.

  • Stayed: September 2012, traveled on business
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Thank Nina_B_du
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

The rooms had good space for third bed. Good air conditioning. Concierge helpful with good dinner and other recommendations.

Only negative was slight noise in morning from outside construction and internal rennovations of elevators.

Stayed: July 2013, traveled with family
Thank Richard10024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

Very nice hotel in an excellent location - 2-3 mins from the Triple Bridge. Nice rooms, and even have a pillow menu which is a very nice touch in getting a good nights sleep.

Only criticism would be the renovations taking place in the lobby which means the usual lifts are unavailable, and access to the bar had to be by leaving the hotel and walking along the street. This was never mentioned when we booked, which may have meant we'd have booked a different hotel.

I'd definitely stay there again once renovations were complete and would recommend it to friends. Our experience would be Good, but once back to normal I am sure people would find it Very Good/Excellent.

Also, breakfast was excellent. Comprehensive buffet and will also do cooked english breakfasts to order too.

  • Stayed: July 2013, traveled as a couple
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Thank MariaDavidRobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

We were staying at the Best Western Slon for 2 nights at the end of
July. While there, we got a sad news that a family member of one of us in the group passed away.
The lady that was manning the concierge desk, I think her name is Leyla, was super helpful. She managed to get a ticket to Paris at a moment notice. Thank you for such a great service in time of great sorrow.

  • Stayed: July 2013, traveled with friends
    • Service
Thank AndreaWong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2013 via mobile

Staying at the Slon go three nights early August an find it perfect for our needs. Perfect location three walking minutes from the three bridges (center), professional and warm service, mainly in the dining room. Breakfast is very good. The beds are so comfortable we wanted to stay longer... The only drawback was they were in the midst of renovating the elevator. No compensation offered. Parking is for additional charge of 18 Euros per day. Eitan

  • Stayed: August 2013
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Thank Eitanmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Premier Hotel Slon

Address: Slovenska cesta 34, Ljubljana 1000, Slovenia
Phone Number:
Location: Slovenia > Upper Carniola Region > Ljubljana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Ljubljana
#6 Business Hotel in Ljubljana
#10 Romantic Hotel in Ljubljana
Price Range: $97 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Hotel Slon 4*
Number of rooms: 170
Official Description (provided by the hotel):
The Best Western Premier Hotel Slon - Elephant is situated in the very heart of Ljubljana city centre. It is only a few steps away from the old city core, Ljubljana castle and all the main city sights. This modern 4-star superior hotel has 170 comfortable and well-appointed rooms with all modern facilities and amenities. Superior deluxe rooms, Deluxe rooms and suites offer luxurious accommodation. The hotel's Spa & Fitness features a state of the art Fitness Center open 24/7, equipped with Technogym machines, providing all the latest cardiovascular and weight training facilities as well as relaxing saunas with tropical rain showers. There is a generous choice of 9 different Thai massage treatments at Hotels Thai massage & Spa to unwind, relax and escape the daily stress. There are extensive facilities for business functions; a versatile array of five conference halls provides accessible and flexible conferencing for up to 250 participants. In our versatile function halls and breakfast restaurant, we also host working breakfasts, business lunches and gala dinners, receptions, parties and beautiful a-la-carte weddings. The hotel is also famous for its excellent cuisine. In the attractive atmosphere of the Restaurant Slon 1552 overlooking the busy streets of Ljubljana, our guests will be served modern Slovene, Mediterranean and other international dishes, as well as a vast choice of top quality wines. For hotel guests, we provide valet parking in a nearby garage attended by our friendly staff. A preliminary reservation is required. Best Western Premier Hotel Slon is an institution in hospitality; celebrating 460 years of tradition, offering comfortable accommodation, multipurpose conferencing facilities combined with excellent cuisine at an elite location. ... more   less 
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Also Known As:
Best Western Ljubljana
Ljubljana Best Western

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