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“Elegant Hotel in Ljubjana”

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Antiq Palace Hotel & Spa
Ranked #21 of 31 Hotels in Ljubljana
Certificate of Excellence
Toronto, Canada
1 review
“Elegant Hotel in Ljubjana”
Reviewed January 6, 2014

Our stay at the Antiq Palace was wonderful. The rooms were gorgeously furnished. This included a kitchen and dining area. We even had a piano in the room. The living room was large so we invited our friends from Ljubjana for some drinks as there was room to entertain. The breakfast provided was excellent. The staff were very polite and helpful. We will definitely return to this wonderful hotel and beautiful Ljubjana. B & D Toronto

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BarbaraDenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntiqPalace, Guest Relations Manager at Antiq Palace Hotel & Spa, responded to this review, July 23, 2014
Dear Valued Guest,

Thank you for your time taken to review your experience of the Antiq Palace. We are pleased to know that you enjoyed your time with us. Please be kindly advised that none of your remarks were taken lightly and will only be used to further improve our services. Should you be planning a return visit to Ljubljana please feel free to contact us at your convenience to discuss the ways we can make your next stay even more pleasant and relaxing.

Yours sincerely,
Antiq Palace Hotel & SPA team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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402 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
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English first
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 5, 2014

We booked a four night stay at the hotel as part of our Christmas holiday 1- 5 January. As my husband and I were travelling with our one year old toddler, night life in bars and restaurants was off the cards and we were keen on picking a hotel where we could watch a DVD with a bottle of wine in the evenings. This was imperative for us and was our guiding principle in making our hotel selection. We were happy to discover an advertisement for Antiq Palace with a room labelled "family suite", with DVD player and plenty of space to relax.
When we got there, we found that we had been most ludicrously assigned a suite with an internal staircase - the kind with gaps between the steps- going from the ground floor hall and bedroom up to the sitting room. As the sitting room was open plan at the top of these stairs and had no door or walls, our toddler could simply have plummeted to his death in minutes. This they had advertised as a "family" suite. Anyone could see straight away it was a death trap and straight away we could not relax. We then found that there was no DVD player as advertised - we had brought DVD films with us and were now stuck housebound in a dangerous suite with no entertainment in the long evenings from 5pm onwards. To cheer ourselves up at one point in our disappointment about the DVD player, we ordered two glasses of wine as room service. Despite being a hotel, and despite it being the festive season ( Christmas ending on 6 January and decorations all over the place), we were informed that there was none as supplies were due to be delivered the next day. A hotel with no wine??
The "family" suite also backed on to a music academy as I discovered one morning when I decided to treat myself to a lie-in and was awoken by the caterwauling of a woman practising operatic singing coming through my open window.
On our third day we were moved to a room on the other side of the building where the opera singing was now replaced in the wee hours by drunken revellers singing outside on the street en route home from the nearby bars. A DVD was located for us on the final night of our stay. All too little too late...The hotel has lovely decor and polite but impotent staff. We had the most basic needs - a "family" suite as advertised, a DVD player as advertised and peace and relaxation. We expected minimal interaction with the hotel staff and were not even breakfasting at the hotel, but we had so much hassle with the many frustrated interactions with them over the above matters.
Antiq Palace trades on its looks and location but the management needs a professional development course. It was an expensive hassle from start to finish.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RoystonRolls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saudi Arabia
Level Contributor
78 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 31, 2013

The entrance is gorgeous with stone steps and colums and hints of great design are a welcome site, the staff were very kind with a change of standard in the accomodation. The room on the first floor was large and generous with lots of character, a balcony overlooking a small courtyard. The bathroom was large. There was several rooms which invited one to sit and enjoy the surrounding. The location was great not being able to get right to the door by car was a bit of a hassel but the staff were prompt in collecting us from the no car perimeter of the area. We did not eat at the hotel but had a peek at breakfast being served and it seemed to be eaten with great relish

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SaudiArabia1002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntiqPalace, Guest Relations Manager at Antiq Palace Hotel & Spa, responded to this review, July 23, 2014
Dear Valued Guest,

Thank you for your time taken to review your experience of the Antiq Palace. We are pleased to know that you enjoyed your time with us. Please be kindly advised that none of your remarks were taken lightly and will only be used to further improve our services. Should you be planning a return visit to Ljubljana please feel free to contact us at your convenience to discuss the ways we can make your next stay even more pleasant and relaxing.

Yours sincerely,
Antiq Palace Hotel & SPA team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
Reviewed December 1, 2013

We stayed at Antiq Palace for two nights as part of a hen party celebration. We were very kindly welcomed by the staff, who continually came to our assistance.
The rooms were great, the spa was lovely, the location excellent.
All in all we were very happy with our experience and would highly recommend staying at Antiq.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellihult
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntiqPalace, Guest Relations Manager at Antiq Palace Hotel & Spa, responded to this review, July 23, 2014
Dear Valued Guest,

Thank you for your time taken to review your experience of the Antiq Palace. We are pleased to know that you enjoyed your time with us. Please be kindly advised that none of your remarks were taken lightly and will only be used to further improve our services. Should you be planning a return visit to Ljubljana please feel free to contact us at your convenience to discuss the ways we can make your next stay even more pleasant and relaxing.

Yours sincerely,
Antiq Palace Hotel & SPA team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, UK
Level Contributor
134 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed November 10, 2013

I have been told of the Antiq Palace before, but it has been rather pricey. This time a good deal was on offer for my one night stay.

The hotel is small, and friendly, and you notice this from the start. The check in is very friendly and they then take you to your room. The room was incredibly large and had "character". The only thing missing was storage space, which was rather limited, particularly in such a large room.

After a while I noticed that the heating was all off, and it was getting rather cold. Once the hotel knew about this they set about try to get the (clearly rather old fashioned) heating to work, and they didn't give up until it did.

The included WiFi was functional and fast. And breakfast was interesting and good, as was check out.

This is definitely a place to return to.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rabbitman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntiqPalace, Guest Relations Manager at Antiq Palace Hotel & Spa, responded to this review, July 23, 2014
Dear Valued Guest,

Thank you for your time taken to review your experience of the Antiq Palace. We are pleased to know that you enjoyed your time with us and maybe will return for second adventure in Ljubljana. We are terribly sorry for some your experience with heating system and understand that one cannot change the experiences in the past, however, would be truly delighted for an opportunity to showcase you the unique historic interiors Antiq Palace offers. Should you be planning a return visit to Ljubljana please feel free to contact us at your convenience to discuss the ways we can make your next stay, pleasant, relaxing and so it meet your expectations of service.

Yours sincerely,
Antiq Palace Hotel & SPA team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 21, 2013

Loved this hotel. Yes, as little quirky, but it's an old, old, old place -- you have to love it. The location can't be beat, the room we were given was spectacular. But what made it really great was the eagerness and willingness of the staff. Warm, friendly, and sincerely eager to help make our two-night visit to Ljubljana just perfect. I particularly loved the breakfast...so elegant. The nearby music conservatory added tremendous ambiance. Thank you Antiq Palace Hotel & Spa.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntiqPalace, Guest Relations Manager at Antiq Palace Hotel & Spa, responded to this review, July 23, 2014
Dear Valued Guest,

Thank you for your time taken to review your experience of the Antiq Palace. We are pleased to know that you enjoyed your time with us. Please be kindly advised that none of your remarks were taken lightly and will only be used to further improve our services. Should you be planning a return visit to Ljubljana please feel free to contact us at your convenience to discuss the ways we can make your next stay even more pleasant and relaxing.

Yours sincerely,
Antiq Palace Hotel & SPA team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
2 reviews
Reviewed October 21, 2013

Stayed one night in Antiq Palace, while traveling with my wife and some friends. I had booked two business rooms and a single room. Upon arrival we were upgraded to two suites (couples) and a Deluxe room (our friend traveling alone). All our rooms were fantastic!
Our suite consisted of a kitchen (with a piano!!!), a large living room and a huge bedroom. The bathroom sported a spacious shover cabinet and a jacuzzi.

The breakfast was not included in the price of the room but was attractively priced (€12/person) and offered great value. Sparkling wine, delicious local cold cuts and sausage, duck liver pate, caviar, fresh pressed orange juice not to forget fresh fruit and bread.

Only suggestions I would have is to move the piano to the living room and to let a professional tuner work on it for a while as it was badly out of tune!

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carl E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntiqPalace, Guest Relations Manager at Antiq Palace Hotel & Spa, responded to this review, July 23, 2014
Dear Valued Guest,

Thank you for your time taken to review your experience of the Antiq Palace. We are pleased to know that you enjoyed your time with us. Please be kindly advised that none of your remarks were taken lightly and will only be used to further improve our services. Should you be planning a return visit to Ljubljana please feel free to contact us at your convenience to discuss the ways we can make your next stay even more pleasant and relaxing.

Yours sincerely,
Antiq Palace Hotel & SPA team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Antiq Palace Hotel & Spa

Property: Antiq Palace Hotel & Spa
Address: Gosposka ulica 10, Ljubljana 1000, Slovenia
Location: Slovenia > Upper Carniola Region > Ljubljana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites
Hotel Style:
#8 Business Hotel in Ljubljana
#13 Luxury Hotel in Ljubljana
#15 Romantic Hotel in Ljubljana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Antiq Palace Hotel & Spa 4*
Number of rooms: 19
Official Description (provided by the hotel):
The exclusive Antiq Palace Hotel & Spa, a member of the Small Luxury Hotels of the World, is one of the most recent and equally most unique additions to Ljubljana's accommodation offering. This 16th century former noble residence enjoys the premium location in the heart of Ljubljana's historic town centre and is the ideal choice for families as well as business and leisure guests looking for a unique and relaxing experience. Antiq Palace Hotel & Spa boosts 19 suites and residential apartments, 3 unique conference & banqueting suites, executive business centre, luxury day spa, leisure facilities, two bars and courtyards as well as several relaxation areas by the open fire - all in the heart of the historic town centre and just a stone-throw away from the business district. ... more   less 
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Also Known As:
Antiq Palace Hotel Ljubljana
Antiq Palace Hotel And Spa

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