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Antiq Palace Hotel & Spa
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Reviews (476)
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All reviewsmusic schoolmusic conservatoryold palacejacuzzi bathtwo bedroom suitecharming buildingold townsitting roomthe riverrooms are hugepedestrian areabeautiful cityinner courtyardtop floorno air conditioningquiet streetsmall hotel
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226 - 231 of 476 reviews
Reviewed July 15, 2013

As all the others have said location is perfect and the service was great. We got a really great tip for dinner and receptio could not have been more helpful. Rooms are quite nice and certainly very spacious. We had a 2 room suite. Breakfast was a bit limited for what this hotel is claiming to be.

  • Stayed: July 2013, traveled with family
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2  Thank Benemax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013

This was a wonderful apartment at the top of the antiq palace that has been recently modernised. Downstairs there are 2 bedrooms, bathroom and entry. Upstairs is a kitchen, dining and lounge area. The apartment was so comfortable and spacious, clean and inviting.
The hotel itself was beautifully decorated for comfort and style, hidden away through a large door at the edge of the old town. The outside courtyard was lovely in the evenings for quiet listening to the tasteful music that played throughout the ground floor. Next door was what we assumed to be a music school where classical music drifted through the breakfast room each morning.
The breakfast itself was quite luxurious. Staff were very helpful and polite.
We could not have been more comfortable or better positioned.
There were spa facilities there but we spent so much time in the old town we did not have an opportunity to make the most of these even though they were included in our package. Next time.
Thank you for a lovely stay.

  • Stayed: June 2013, traveled with family
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2  Thank viv f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

The location of this boutique hotel can't be beat. Excellent and everything is within walking distance. But the hype is greater than the reality. The rooms are large enough and it is interesting to stay in an old fashioned townhome, but the room renovation has really not been done well. It seems as though the management tried to save money and what should have -- and could be a glorious old boutique hotel -- has been amateurishly refinished.
The beds are comfortable enough, and there is plenty of bathroom space. It helps to have the shower in one room and the toilet in the other. Good idea.
The cleanliness is, although not dirty, less than what one might expect of a property like this. The ammenities were not commensurate with what I expected either.
The staff is friendly. The breakfast is necessarily cold because there is not a restaurant on the premises, and it was the same each morning. Got boring. There was never enough water at breakfast. One person would fill up their glass and half of the one communal carafe was gone. Two people and it was gone and we had to wait for another to be brought out. Why not have 4 carafes out there and save clients the irritation of waiting and work for yourselves. Also there was only one person making coffee for a full contingent of people (8) in the dining room. One could finish breakfast waiting for water and coffee. Also, breakfast was late on Sunday and no one told us, so we were down there as usual and had to wait 30 minutes to eat.
The place needs a facelift, and competent management that pays attention to detail.

  • Stayed: May 2013, traveled as a couple
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2  Thank wandaMPa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntiqPalace2015, Manager at Antiq Palace Hotel & Spa, responded to this reviewResponded November 11, 2013

Dear Valued Guest,

Thank you for taking your time to review your experience of the Antiq Palace. We value your opinion greatly and will use your constructive remarks to further improve the level of our services. We would like to thank you for your kind appraisal of the friendliness of our staff as well as the unique ambience of the Antiq Palace, which dates to early 16th century and enjoys a convenient and premium location in the heart of the Old Town centre of Ljubljana.

We sincerely regret that our team was not able to recognise your dissatisfaction with the occupied suite at the time of your stay, what could have possibly given us the opportunity to turn your experience around. Antiq Palace features over 10 spacious histories suites, each of unique layout and design, which have been renovated in the style that would depict and highlight its original purpose and that is the aristocratic residence from 16th century.

We have taken all of your remarks regarding the technical aspects of the suites into consideration and have made several improvements to the quality of finishing, tiling as well as the storage in the bathroom areas. Furthermore several improvements were made on the matter of regular maintenance checks as well as staff’s efficiency and prompt reaction to resolving any possible inconvenience caused due to a temporary maintenance malfunction.

We sincerely regret to hear that the breakfast service and variety did not meet your expectations and the longer waiting times caused an inconvenience. Please be kindly advised that we have made several improvements to our Breakfast service such constant availability of refreshments as well as additional coffee machine which operates on a self-service basis and ensures that a waiting time is cut to a minimum. For our guest who prefer their hot beverages freshly made we continue to prepare fresh coffee with a genuine coffee machine and using carefully selected and finest blends of coffee beans.

We regret sincerely for not being able to recognise your dissatisfaction with certain aspects and details at the time of your stay at the Antiq Palace, which could have possibly given us an opportunity to turn your experience around. Should such opportunity become available to us we kindly ask you to contact us at a time convenient for you to discuss the ways in which we can make your next stay relaxing and enjoyable.

Yours sincerely,
Antiq Palace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2013

We only stayed one night, but were so comfortable and well treated that I would have enjoyed staying longer. Great location a block off the river in the historic center, all restaurants, bars and shopping easily within an easy and delightful walk. Our suite of rooms was very large, two bedrooms, a very large living room with fireplace, large bathroom and a kitchen for coffee or to keep a bottle of wine or fruit. The layout of the room and the hotel was quirky but fun. The front desk staff was helpful but stretched thin while we were there. A fine place to stay

  • Stayed: May 2013, traveled as a couple
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Thank Chicago60604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2013

A nice place to stay. Very good location. Overall a very nice experience. I liked very much the classical style of the hotel. Will return again when on bisuness trip in Ljubljana... I would reccommend this hotel in the slovenian capital any time.

  • Stayed: June 2013, traveled on business
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Thank Albert V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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