I expected a hotel that would be first -rate in all respects but was disappointed. The location is splendid, the service was very good and the rooms were clean and well-appointed. But the following problems exist:
We occupied a two bedroom suite on the third floor. It was difficult to access and, because there is no elevator to this floor, it would be difficult for the elderly or handicapped to occupy.
There is no restaurant on the premises, which surprised us. As a result, the so-called "European breakfast" was totally insufficient and quite different than what you expect at a hotel at this price.
The hotel staff was asked to arrange car service to the airport which it screwed up. To the hotel's credit, it promptly apologized and made the necessary financial adjustment to our bill.
On the third floor the roof is at a angle which in one of the two bedrooms made it difficult for a tall person. Perhaps the rooms at lower levels were more comfortable.
In the two bedroom suite there was only one bathroom. I had expected two and since we were two couples traveling together we had to coordinate our use of the one bathroom.
If I return to Ljubljana, which is a stunning city, I will choose to stay elsewhere.More
- Free Wifi
- Breakfast included