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“Nice building but...”

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Antiq Palace Hotel & Spa
Ranked #21 of 31 Hotels in Ljubljana
Reviewed August 6, 2011

Clearly quite charming building with inner courtyard close to music school (so nice music).
Huge suite allocated to me (with piano in the kicthen) with strange mix of designer and cheap items. Finishing details in the room were not up to scratch (fairly surprising for new hotel). Big bathroom but strange layout (not helped by presence of washing machine). Service was good at reception but indifferent for breakfast.

  • Stayed: July 2011, traveled on business
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2  Thank gascondomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntiqPalace, Manager at Antiq Palace Hotel & Spa, responded to this reviewResponded November 11, 2013

Dear Valued Guest,

Thank you for taking your time to review your experience of the Antiq Palace. We value your opinion greatly and will use your constructive remarks to further improve the level of our services. We would like to thank you for your kind appraisal of the friendliness of our staff as well as the unique design and ambience of the Antiq Palace, which dates to early 16th century and enjoys a convenient and premium location in the heart of the Old Town centre of Ljubljana.

One of the unique aspects of the premium and central location of the Antiq Palace is its proximity to the neighbouring Music Academy, which not only gives the building a feeling of warmth but also is considered as an “attraction” by number of our guests, who enjoy the notes of the classical music echoing on the internal courtyards and the corridors of the Antiq Palace.

We sincerely regret that our team was not able to recognise your concern with the occupied suite at the time of your stay, what could have possibly given us the opportunity to turn your experience around. Please be kindly advised that Antiq Palace features over 13 spacious suites of more modern décor (as the one you were staying in ) and historic suites, each of unique layout and design, which have been renovated in the style that would depict and highlight its original purpose and that is the aristocratic residence from 16th century.

We have taken all of your remarks regarding the technical aspects of the suites into consideration and have made several improvements to the quality of finishing, tiling as well as the water heating in the bathroom areas. Furthermore several improvements were made on the matter of regular maintenance checks as well as staff’s efficiency and prompt reaction to resolving any possible inconvenience caused due to a temporary maintenance malfunction.

We regret sincerely for not being able to recognise your dissatisfaction with certain aspects and details at the time of your stay at the Antiq Palace, which could have possibly given us an opportunity to turn your experience around. Should such opportunity become available to us we kindly ask you to contact us at a time convenient for you to discuss the ways in which we can make your next stay relaxing and enjoyable.

Yours sincerely,
Antiq Palace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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315 - 321 of 437 reviews

Reviewed July 29, 2011

Stayed for 5 nights with my husband (couple in 60s). It is a genuine 16th Century palace with wide staircases, big rooms, high ceilings etc. Our Residential Suite was huge. 3 separate rooms, old parquetry flooring, high celings. Separate bedroom, separate living room with TV, sofas etc., separate middle room with dining table and newly equipped kitchen. The windows opened on one side into a lovely courtyard with a Moorish feel to it and on the other down to the cobbled street, pedestriansed. The hotel was only 1 block from the river and old town and within easy walking distance of almost everywhere. The included breakfast was sensational - cold cuts, caviar, different breads, cheeses, all sorts of diary, juices and if you wished cakes etc. This was downstairs in the "cloisters" around the courtayr. The staff were friendly, helpful and delightful. They also served drinks thoughout the day if you wished in the lovely, cool courtyard. Nothing was too much trouble - they were happy to print out some documents I needed and there was no charge. We had some laundry done which was efficient and not at all expensive. I would love to come back again to this unbelievatle city and would definitley stay h ere again. Only slight quibble - not enough cooking pans in the kitchen. But with such good and inexpensive restaurants in the city cooking wasn't high on the list. However there is a fantastic daily produce market in the town square, about 5 minutes walk from the hotel so self catering is easy to organise. Loved this place.

  • Stayed: July 2011, traveled as a couple
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Thank Tuppy2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2011

This is one of the loveliest hotels we have ever stayed in! We were lost driving into Ljubljana but finally found the hotel tucked away, what a place! We had a suite with frescoed ceilings, lovely antiques, such a grand and historic feel to it, but also very renovated and luxurious. We used the jacuzzi bath and turkish baths on the main floor. Their courtyard was a dream to sit for a coffee or glass of wine and hear the classical music from the music conservatory next door. We felt like we were in a movie! The staff was so pleasant and helpful and our every need was accommodated. We really weren't planning on visiting Ljubljana but saw good reviews on trip advisor so added on two days from Lake Bled and were so glad we did. clean and lively and fascinating city and very beautiful accommodations...we do hope to someday return.

Room Tip: They were not full so we were given a suite for the price of a room
  • Stayed: July 2011, traveled with family
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3  Thank MrsSponga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2011

If you are planning to stay in Ljubljiana and can afford it, this is a must. Not only is the staff great, rooms expansive and location ideal but it also has a unique character all too often missing in International Luxury hotels. This feels authentic. No negatives, just don't expect the 5 star chain hotel sterile plushness.

  • Stayed: July 2011
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Thank oncdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2011

We went there for 1st may holidays and we brought with us a dog, and this hotel was the best of the best choice.
We were amazed to so large room, basically apartment, and we felt like at home. The hotel is in downtown area, in very quiet street, just what we looked for.
If you look for comfort, relaxing atmosphere, high class, perfect service, pleasant stuff, spa, privacy, you will enjoy in every moment spent in this hotel.

  • Stayed: April 2011, traveled as a couple
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Thank Viola_La_Fiore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2011

We had a fantastic time at the Antiq Palace Hotel. After getting married in Bled we looked into travelling to Croatia for a short honeymoon but came across the Antiq Palace Hotel and couldn't resist. We were amazed when we arrived at the size of the suites - not only did we have a huge and beautifully decorated bedroom we also had an amazing living room with antique furniture and flat screen, bathroom with jacuzzi bath and very large kitchen with everything you would possibly need for your stay. Breakfast was lovely - fresh fruit and sparkling wine in the courtyard accompanied by music playing out from the music school next door - bliss! The spa was also beautiful and we had it all to ourselves!

I would definitely recommend staying here - the atmosphere is luxurious without being stuck up and the location is brilliant for exploring Ljubljana.

A real gem.

  • Stayed: June 2011, traveled as a couple
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Thank LPRP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2011

We had a wonderful stay in the Antiq Palace Hotel & Spa and enjoyed it very much.
The staff was very friendly and helpful - they made phone calls for us about visting hours at museums - and we were also very happy with the valet, who brought our car to the parking lot and back instantly when we requested it.
The suite was really large and comfortable, the interior was taseful and very clean.
The breakfast was very good, fruits, cakes, cereals, bread, cheese and ham and we also had eggs. We were also lucky with the weather so we did not use the spa, but we will come again to try it out!

  • Stayed: June 2011, traveled with friends
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Thank Ingrid1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Antiq Palace Hotel & Spa

Address: Gosposka ulica 10, Ljubljana 1000, Slovenia
Location: Slovenia > Upper Carniola Region > Ljubljana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites
Hotel Style:
#8 Business Hotel in Ljubljana
#12 Luxury Hotel in Ljubljana
#15 Romantic Hotel in Ljubljana
Price Range: $108 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Antiq Palace Hotel & Spa 4*
Number of rooms: 19
Official Description (provided by the hotel):
The exclusive Antiq Palace Hotel & Spa, a member of the Small Luxury Hotels of the World, is one of the most recent and equally most unique additions to Ljubljana's accommodation offering. This 16th century former noble residence enjoys the premium location in the heart of Ljubljana's historic town centre and is the ideal choice for families as well as business and leisure guests looking for a unique and relaxing experience. Antiq Palace Hotel & Spa boosts 19 suites and residential apartments, 3 unique conference & banqueting suites, executive business centre, luxury day spa, leisure facilities, two bars and courtyards as well as several relaxation areas by the open fire - all in the heart of the historic town centre and just a stone-throw away from the business district. ... more   less 
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Also Known As:
Antiq Palace Hotel And Spa
Antiq Palace Hotel Ljubljana

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