We had a very bad experience here, two days ago. We'd come back to our car to find a flat tyre (someone had punched it - thanks very much). This happened around eleven on a Friday night, so obviously there was no chance of us finding someone to fix the car before the morning. So we went looking for a last-minute room, and we saw the Allegro. Once in, we asked the person at the counter if they had a room for us, and she told us that there was one room, but since it was a family room, they'd do us the favour of giving it to us for only 135 euros. We balked at this, and tried to explain that maybe the room was a family room, but it was only the two of us and we would be occupying it for a matter of seven hours - all to no avail. It was now very late - around midnight - so we accepted, even though the sight of an insect crawling in a bowl of superannuated candies (in the hall) was not particularly encouraging. Then we discovered that the room was actually an attic, that there was no way of shutting out the light (other than quasi-transparent white curtains 'shading' the skylights), and that there were dead bees on one of the beds. Plus, the room had no sound insulation and the hotel was located in a very noisy area. Predictably enough, we didn't sleep a wink. The morning after, we managed to fix the tyre and proceeded to check out. I was very upset, and asked the person now in charge if I could speak to the manager. Apparently, I couldn't - though the person in charge spoke to him/her on the phone - and after much haggling and arguing, we were granted the huge concession of a further discount. In the end, we paid 115 euros for the privilege of not sleeping in this hotel.
- Official Description (provided by the hotel):
- A cozy and luxurious hotel in the center of old Ljubljana opens its doors. It does not matter why guests come to us, but to satisfy them in all their expectations. ... more less
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