For 9 holidays in the Bovec area from 2005 until now, we use SportMix for our white water experience, usually more activities per holiday. I thought it is about time to share our opinion.
After the first time we saw no reason to try another company the next time and after a few times we knew that we would definitely got to SportMix the next time and it stayed that way.
The people at the reception (owner or employee) are kind, they think with your wishes in mind when planning activities. They will always try to arrange a nice experience for you, no matter how many other customers there are. We are usually there at quiet times when there is a possibility that not a full group can be booked. That was never a problem. As an example, my girlfriend has a neck injury that can cause problems during activities. We went hydrospeeding and they planned it in such way that another group who went rafting did the trip at the same time that our group hydrospeed people did the route. She could join the raft half way when her neck started complaining that hydrospeeding was not such a good idea.
All the guides that we have seen so far are friendly, able to communicate, and focused on you. During the trip they will interact with you and teach you something if you like. The short breaks are filled with nice and funny experiences. You are not just part of a bunch of customers that quietly has to be taken down the river.
Are they capable and is it safe? Definitely! They are all trained and you can see that. During the years the water conditions on the Soca were different sometimes and they carefully choose the route and equipment. You get the feeling that the guides will always be able to guide the boat along the rocks and through the rapids without problems. If they say that it is safe than you know that it is.
As we got to know them better (and they us), there have been some opportunities for a little do-it-yourself the last two years (even only observing can give you little skills). What I did so far was always safe because the guide made sure that it happened at the right moment and under the right conditions. Special thanks to Betty for that.
I don't know other companies from inside. SportMix is probably one of the smaller companies but they can give you everything that a wonderful experience needs. Each and every time!
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