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“Artsy and delicious”
Review of restavracija Promenada - CLOSED

restavracija Promenada
Cuisines: European
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Level 4 Contributor
25 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Artsy and delicious”
Reviewed August 24, 2013 via mobile

Perfect service, superb presentation and delicious courses. The black ravioli and the sea bass are worth dying for.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Rosi_Valyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

60 reviews from our community

Visitor rating
    41
    11
    5
    2
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Cluj-Napoca, Romania
Level 4 Contributor
25 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Exquisite food, excellent service”
Reviewed August 20, 2013

We've chosen this restaurant based on TripAdvisor's reviews and we can definitely confirm this is an excellent choice. We received a nice appetizer on the house while waiting for our food. As the main course was a little late (which would not have been a problem, we didn't wait long at all), we received a starter as well. This is definitely a gourmet restaurant, everything we had was just splendid and inventive. We couldn't resist after the main course and got a desert as well, which was really impressive too - both in presentation and taste. The waiter was very helpful, explained what we're receiving, answered our questions with pleasure. Definitely one of our best restaurant experiences.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Andreea C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Level 2 Contributor
7 reviews
“Wonderful experience”
Reviewed August 18, 2013

We liked it all, but my husband missed chill music, small detail,as the food and service were Perfect, nice service fast and quite awake. Althoughht the important, the food was marvellous, i would like to have enought money to be able to enjoy it regulary, wich is not the case. We apologize from here to have left such a small tipp, they deserved much more, I promise for the next time (there will be surely more than one). We ate the chef recomendations, 3 courses for dinner, every a discovery. They are not too big quantities but were satisfied. We highly recomend it it is worth the expierence although, of course it is not the cheaper choice, the ratio price/quality is the highest I have ever seen.

Visited August 2013
Helpful?
Thank BeaBertTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 6 Contributor
401 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 202 helpful votes
“Don't trust their reservations or promises to have specific food types available”
Reviewed August 18, 2013

We visited Lake Bled in July 2013. We had a reservation at Promenada and had to leave as they didn't have food for us. This is what happened.

We looked at the Trip Advisor reviews, realized there were limited choices and since Lake Bled is quite small and walkable we stopped by Promenada in the morning to make a reservation. My wife also mentioned that we don't eat meat. They said they would have a reservation for us that evening.

We showed up on time for our reservation about 7:30pm or so. We were told that they were out of the fish dish on the menu. Which meant the only non-meat dish was one chicken dish which all 5 of us would have had to order. We asked if they could take one of the appetizer dishes and turn it into a main course. They said they couldn't come up with any alternative choices.

While we were waiting a large preset group of perhaps 20 people came in for what we were told was a weekly dinner. Our table was right next to that and that group was very loud and not at all relaxing to be next to. We moved outside at that point to the patio area.

The restaurant told us that they hadn't received their normal delivery of food and they had been busy during the day. This is not really an acceptable reply if people are making a reservation in a small town. There are limited choices if you find out at 8pm that you can't eat at a restaurant you have a reservation.

The chef or owner never came out to apologize or provide some food or something for my kids who were turning out to have a late dinner.

I should also point out that the design and style of the restaurant had no charm - it felt like a modern restaurant which could be anywhere in Europe. The prices seemed relatively high as well.

We ended up eating at Ostarija Peglez'n where the service was warm and friendly. The food was quite good. The only problem is we ended up sitting in the back because of our late reservation. Had we known Promenada would not have food for us we could have reserved earlier at Ostarija Peglez'n and had an outdoor table overlooking Lake Bled.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
Helpful?
Thank Richard10024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SavaHotelsResorts, General Manager at restavracija Promenada, responded to this review, August 21, 2013
Dear guest,

Thank you for your review. I was very surprised when reading it because we do receive very good guests' responses. I was therefore talking to our restaurant chef personally and checked the matter.

Obviously it was a misunderstanding about the information that you don't eat meat, waiter must have overheard it.

As far as the availability of various dishes is concerned I agree that the selection shouldn't under any circumstances be too small. As Gourmet Restaurant Promenada isn't big and is extremely busy this summer some dishes could not be available anymore. Everything from our offer is freshly prepared therefore we don't keep food in stock.

I was also checking about the group of guests who visited the restaurant in the same time as you did; they were talking to each other which caused some noise, of course, I am afraid it can't be prevented.

I regret that no one apologized to you which must have happened.
Restaurant design is not classic but also not too modern, that would be my opinion.
Dear guest, please allow me to apologize for your experience. We pay a lot of attention to the service level in Gourmet Restaurant Promenada therefore we will be even more careful about similar situation in future. Could you please contact me personally if you decide to visit us again as I would like to assure you an excellent service next time.
Sincerely yours,

SAVA HOTELS BLED
Fedja Pobegajlo, executive director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level 5 Contributor
61 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Inventive menu and excellent service!”
Reviewed August 14, 2013 via mobile

Read all the reviews and decided to try for ourselves. We were not disappointed. The 3 course set meal for €32 was worth every penny. Great king prawn starter, delicious veal cheeks and unusual but tasty pistachio baba with wasabi ice cream. Will definitely visit again before leaving Bled. Compliments to all the staff! See the photographs.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Glynn1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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