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Hilton Warsaw Hotel & Convention Centre
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Reviews (2,269)
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1,286
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All reviewsthe executive loungeholmes placeold townfloor to ceiling windowsgreat hotelhealth clubuprising museumfitness centercorner suitemain restaurantbusiness tripbusiness districtlobby barrooms are spaciousbreakfast was excellentcentral stationpublic transport
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1,066 - 1,071 of 2,269 reviews
Reviewed April 5, 2013

We only stayed a night. Facilities and room great. Bathroom had a shower and a bath which was appreciated on a cold spring night!
Hotel should provide free wifi internet everywhere. We requested it for our room but it would only work on one device (better than nothing, but come on Hilton this is letting you down!).
Location was good.

  • Stayed: April 2013, traveled as a couple
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Thank Maljan123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this reviewResponded May 15, 2013

Dear Guest,
Thank you very much for having visited Hilton Warsaw Hotel & Convention Centre. The time taken to provide us with your feedback is much appreciated.
As we continue to enhance the service on a daily basis, your feedback is truly valuable.
We look forward to welcome you back soon.
With regards,
Erwin Verhoog
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2013

Hated bathroom floors. Lovely modern room. Tub and separate shower. Beautiful lobby. An adjoining Casino. Location perfect. We got a great price on the Internet through a third party. We stayed 2 nights.

  • Stayed: March 2013, traveled as a couple
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Thank HarveyAs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this reviewResponded May 15, 2013

Dear Guest,
Many thanks for taking the time to post your feedback on TripAdvisor.
I am glad to read that you enjoyed the stay and appreciated our bathroom, room and Casino that much.
We look forward to welcoming you back soon.
With regards,
Erwin Verhoog
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2013

Room was a good size, and there is a nice big functional gym. The location is a bit out of the way though and not as central as some of the other hotels. Bathroom was also a good size. The staff were non descriptive, i.e. did not make an impression for good or bad.

  • Stayed: March 2013, traveled solo
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Thank teargas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this reviewResponded May 15, 2013

Dear Guest,
Thank you very much for having visited Hilton Warsaw Hotel & Convention Centre. The time taken to provide us with your feedback is much appreciated.
As we continue to enhance the service on a daily basis, your feedback is truly valuable.
We look forward to welcome you back soon.
With regards,
Erwin Verhoog
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2013

The Hilton is located close to the center of Warsaw, about a 15-20 minute taxi ride; depending on traffic conditions.

The rooms are always comfortable and clean, but the executive lounge is uncomfortably small and usually overcrowded.

Front desk staff is usually friendly, but don't be surprised if you encounter an overstressed employee who doesn't go the extra mile to make you feel welcome. Western hospitality standards are not always displayed by the front desk staff here, and a bad attitude sometimes makes your front desk experience quite uncomfortable.

That said; on my last stay the employee (a female from Ukraine) who processed my check-out was extra warm and friendly.

Not a bad choice in Warsaw.

Room Tip: A room on the Executive floor will provide you with access to the Executive lounge.
  • Stayed: March 2013, traveled on business
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Thank TrudyTurcotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this reviewResponded April 2, 2013

Dear Guest,

Thank you very much for having visited Hilton Warsaw Hotel & Convention Centre. The time taken to provide us with your feedback is much appreciated.
As we continue to enhance the service on a daily basis, your feedback is truly valuable.
We look forward to welcome you back soon.

With regards,
Erwin Verhoog
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2013

Very good experience at Hilton during my Warsaw trip. Very comfortable room and important that its well ventilated (Poland can be muggy). Outside room have great modern facilities including fully equipped gym and dining services connected. Overall great and I will return again.

Stayed: August 2012, traveled with friends
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this reviewResponded April 2, 2013

Dear Reader,

Thank you very much for having visited Hilton Warsaw Hotel & Convention Centre.
The time taken to provide us with your feedback is much appreciated. I am glad to learn that you enjoyed the quality of room and service provided by the team members.
We hope to get an opportunity of welcoming you back in order to present high level of Hilton hospitality.

With regards,
Erwin Verhoog
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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