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“City Hotel”

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Hilton Warsaw Hotel & Convention Centre
Ranked #12 of 124 Hotels in Warsaw
Certificate of Excellence
Brentwood, England, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“City Hotel”
Reviewed April 5, 2013

We only stayed a night. Facilities and room great. Bathroom had a shower and a bath which was appreciated on a cold spring night!
Hotel should provide free wifi internet everywhere. We requested it for our room but it would only work on one device (better than nothing, but come on Hilton this is letting you down!).
Location was good.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, May 15, 2013
Dear Guest,
Thank you very much for having visited Hilton Warsaw Hotel & Convention Centre. The time taken to provide us with your feedback is much appreciated.
As we continue to enhance the service on a daily basis, your feedback is truly valuable.
We look forward to welcome you back soon.
With regards,
Erwin Verhoog
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Nashville, Tennessee
Level 6 Contributor
110 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 3, 2013

Hated bathroom floors. Lovely modern room. Tub and separate shower. Beautiful lobby. An adjoining Casino. Location perfect. We got a great price on the Internet through a third party. We stayed 2 nights.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HarveyAs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, May 15, 2013
Dear Guest,
Many thanks for taking the time to post your feedback on TripAdvisor.
I am glad to read that you enjoyed the stay and appreciated our bathroom, room and Casino that much.
We look forward to welcoming you back soon.
With regards,
Erwin Verhoog
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UAE
Level 5 Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed April 1, 2013

Room was a good size, and there is a nice big functional gym. The location is a bit out of the way though and not as central as some of the other hotels. Bathroom was also a good size. The staff were non descriptive, i.e. did not make an impression for good or bad.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank teargas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, May 15, 2013
Dear Guest,
Thank you very much for having visited Hilton Warsaw Hotel & Convention Centre. The time taken to provide us with your feedback is much appreciated.
As we continue to enhance the service on a daily basis, your feedback is truly valuable.
We look forward to welcome you back soon.
With regards,
Erwin Verhoog
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbridge, Virginia
Level 6 Contributor
82 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 27, 2013

The Hilton is located close to the center of Warsaw, about a 15-20 minute taxi ride; depending on traffic conditions.

The rooms are always comfortable and clean, but the executive lounge is uncomfortably small and usually overcrowded.

Front desk staff is usually friendly, but don't be surprised if you encounter an overstressed employee who doesn't go the extra mile to make you feel welcome. Western hospitality standards are not always displayed by the front desk staff here, and a bad attitude sometimes makes your front desk experience quite uncomfortable.

That said; on my last stay the employee (a female from Ukraine) who processed my check-out was extra warm and friendly.

Not a bad choice in Warsaw.

Room Tip: A room on the Executive floor will provide you with access to the Executive lounge.
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrudyTurcotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, April 2, 2013
Dear Guest,

Thank you very much for having visited Hilton Warsaw Hotel & Convention Centre. The time taken to provide us with your feedback is much appreciated.
As we continue to enhance the service on a daily basis, your feedback is truly valuable.
We look forward to welcome you back soon.

With regards,
Erwin Verhoog
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 26, 2013 via mobile

Very good experience at Hilton during my Warsaw trip. Very comfortable room and important that its well ventilated (Poland can be muggy). Outside room have great modern facilities including fully equipped gym and dining services connected. Overall great and I will return again.

Stayed August 2012, traveled with friends
Helpful?
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, April 2, 2013
Dear Reader,

Thank you very much for having visited Hilton Warsaw Hotel & Convention Centre.
The time taken to provide us with your feedback is much appreciated. I am glad to learn that you enjoyed the quality of room and service provided by the team members.
We hope to get an opportunity of welcoming you back in order to present high level of Hilton hospitality.

With regards,
Erwin Verhoog
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 24, 2013

Stayed here during our visit to Warsaw. It's a really nice hotel with all the modern cons. Great big beds as you would expect from a hilton. Really nice spacious room. The gym/swimming facilities I thought were next to none and better than my gym back home. It's beside a few attractions such as the Warsaw uprising museum. The only complaint really is that it's not near the old town which is a good kilometer and a half away.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SonOfFatBeard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, April 2, 2013
Dear Guest,

Thank you very much for having stayed at Hilton Warsaw Hotel & Convention Centre.
It is a pleasure to read your kind and detailed review. I am glad to learn that our facilities meet the guests’ needs.
We look forward to the opportunity of welcoming you back soon.

With regards,
Erwin Verhoog
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton, England
Level 4 Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed March 24, 2013

We stayed at the Hilton Warsaw during February for a short break and had an executive room which was comfortable and well appointed. Depending on the time of day, the executive lounge was sometimes a little busy, but had a good selection of drinks and snacks. The Wi-Fi was good in both the executive lounge and our room.

We booked a bed and breakfast rate and the main restaurant breakfast buffet was very good.

The hotel is located slightly out of town, but was walkable to the centre. We also used the tram to get to the old town by walking to the Okopowa tram stop at the junction with Aleja Solidarnosci, but of course, taxis are also available.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WWW's
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, April 2, 2013
Dear Guest,

Thank you for having visited Hilton Warsaw Hotel & Convention Centre.
I am glad to read that you are satisfied with the level of our service.
We look forward to welcome you back soon.

With regards,
Erwin Verhoog
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Warsaw Hotel & Convention Centre

Property: Hilton Warsaw Hotel & Convention Centre
Address: ul. Grzybowska 63, Warsaw 00-844, Poland
Phone Number:
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Warsaw
#5 Spa Hotel in Warsaw
#8 Business Hotel in Warsaw
#12 Family Hotel in Warsaw
#12 Romantic Hotel in Warsaw
#12 Luxury Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Warsaw Hotel & Convention Centre 4*
Number of rooms: 314
Official Description (provided by the hotel):
Central to every major local attraction, Hilton Warsaw is the city's most modern hotel with distinctive contemporary styling. Experience the latest in comfort and convenience, impressive city views from every guest room and wonderful health and fitness facilities to help you relax. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton EMEA, Orbitz, Priceline, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, HotelQuickly and Cancelon so you can book your Hilton Warsaw Hotel & Convention Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton International Warsaw
Hilton Warsaw
Warsaw Hilton

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