We thought we had a great rooms in a great hotel,
The hotel has pets allowed which we thought was nice and cute, however once we found we had fleas in our room and everyone was bitten including our 7 month old, suddenly didn't seem so cute.
What made matters worse that reception accused us of bringing them in and said the rooms are cleaned perfectly so it can't be them.
However our room wasn't cleaned perfectly once, something was always left on floor after cleaning everyday.
Even after the first night of telling the hotel the room had fleas no one did anything about it apart from blame me for putting a dnd sign up til 1pm
Our king bed was in fact 2 twins clip locked which leaned into the middle and they had none to replace with.
If it wasn't for these issues the hotel would be great,
Kids play area outside, fun club inside including ball Pit, Sun loungers, quiet surroundings, shop over the road to buy supplies. Free car park.
Many many positives.
All far outweighed by fleas in the room which is bound to happen in hind sight if you had pets in hotel.
The general manager couldn't even be bothered to speak to us on his return on the Monday even though I requested to speak with him, shows how much he cared about having fleas in his hotel.