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“Nice place, but I wouldn't stay here again”

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Golden Tulip Warsaw Centre
Ranked #45 of 123 Hotels in Warsaw
Madrid, Spain
Level Contributor
84 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Nice place, but I wouldn't stay here again”
3 of 5 bubbles Reviewed August 23, 2013

This is a nice hotel located quite central and not far from the Central Station as well as the old town and most of the attractions. The rooms are big and clean, also a nice bathroom. Beds are comfortable and the breakfast option is good enough as well.

We arrived in the hotel early in the morning, tired after travelling all night. We found the hotel quite fast from the central station and we asked to check in. The receptionist told us that she had enough rooms empty but if we wanted to check in earlier than the afternoon, we had to pay 1/2 of the daily rate, this was around 40 EUR extra per room. Although we agreed as we were very tired and wanted to rest, I found this very unfair. I have worked in hotels myself for over 10 years and we always tried to prioritize the guest comfort before the upselling, and although I understand the extra revenue I find this very tricky, specially when the rooms will be empty anyway. The feeling I had when I left this hotel was that they just wanted to take as much money as possible from us regardless of anything.

I will not stay here again.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Libredon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lena S, Kierownik at Golden Tulip Warsaw Centre, responded to this review, September 3, 2013
Dear Libredon,
I was surprised while reading your comment, as it is not our usual practice to charge the Guests with additional cost - would you be so kind to contact me directly to provide more details of your stay? Please write me on info@goldentulipwarsawcentre.com.
Thank you in advance!
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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515 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
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Kaunas, Lithuania
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed August 15, 2013

In general the hotel is really a good choice. Almost central location; tram stop just in front of the hotel; clean and spacious rooms, free wifi, tee and coffee making facilities... Although breakfast does not offer very wide choices, but everything is extremely nicely and elegantly served. Gives an impression of a 4 star hotel.
BUT! It would have been nice to know in advance that car parking costs 60 zloty/day! What we read was a short line "car parking" in the description of the hotel without mentioning whether it was free or not. Also, it would have been nice to know that car parking costs 60 zloty PER day, not just 60 zloty (which we thought was the total and were "surprised" when we had to pay 180 zloty instead!)
The first impression was really good, but the car parking thing was a bit of a shock.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liggy84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lena S, Manager at Golden Tulip Warsaw Centre, responded to this review, August 22, 2013
Dear Liggy84,
We truly appreciate your time spent on giving your opinion about our hotel and I'm glad to read that the overall impression is good. I also understand that you might be surprised with the car park rate, however let me assure you that car park facilities is actually one of our advantages - it is an underground garage, quite spacious (160 car spaces) and secured. None of the nearby locations offers such possibilities with our price level.
I do hope that you will disregard this small incident and decide to plan your next stay also at the Golden Tulip Warsaw Centre.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caerphilly, United Kingdom
Level Contributor
68 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed August 11, 2013

On our recent trip to Poland we stayed here for 2 nights. The Hotel is really nice and the staff were very helpful. It is not right in the centre of Warsaw but the trams and buses are very frequent and the bus no 175 will take you into Warsaw old town and back to the hotel. You can buy a day ticket for about £3 and can use it for 24 hours on Trams or buses which is excellent. Opposite the hotel is the transport museum where they have lots of old steam trains and other old transport. Drinks were a bit pricey in the hotel but right next door there is a little shack that is very reasonably priced. Meals were ok. Rooms are very nice, roomy and clean. Free wifi in rooms which is a bonus.Tea and coffee making facilities in the rooms.All rooms have Air conditioning. I would definately stay here again if I visit Warsaw it is an ideal location.

Room Tip: Ask for a room at the front of the hotel where the view is spectacular, especially at night when all...
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank ahogarth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lena S, Manager at Golden Tulip Warsaw Centre, responded to this review, August 15, 2013
Dear Ahogarth,
I'm glad to hear about your pleasant stay both in Warsaw, and our Golden Tulip Hotel. Thank you for pointing out the attitude of our staff and one of our location advantages which is the view to the western side of the city. I hope we will have a chance to welcome you with us again soon.
Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Algeciras, Spain
Level Contributor
5 reviews
4 of 5 bubbles Reviewed August 11, 2013

Everything what good business hotel should have. Good size nicely furnished rooms. Very good location- close to the amenities and city center. Very modern hotel with good professional staff.Recommendable.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndrzejM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lena S, Manager at Golden Tulip Warsaw Centre, responded to this review, August 15, 2013
Dear AndrzejM,
Thank you for choosing Golden Tulip Hotel and leaving your comment, we appreciate your opinion and hope to welcome you again soon.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
148 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed August 9, 2013

I had a weekend trip to Warsaw, stayed in Golden Tulip 2 nights and had a very pleasant experience.
The hotel has everything that you expect it to have for the starts that it has: spacious, spotless clean rooms, shinny bathrooms, thick, well-kept carpet on the floors (even the back door stairs had a lovely 2 cm high carpet floors), perfect reception service and central location.
Definitely a winner - I will be back every time I come to Warsaw.
Free public parking available within few meters.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PrimeGlobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGTWarsaw, Directeur général at Golden Tulip Warsaw Centre, responded to this review, August 11, 2013
Dear,

We would like to thank you for your positive comment, and we will be more than happy to welcome you during your next stay in Warsaw.

Kind Regards

François Delattre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed August 8, 2013

With a name like "Golden Tulip" i was a bit concerned, but I was very pleasently surprised. It is quite modern, comfortable, very clean and the staff are very helpful. Whilst I was there, there were power cuts, but this was accross the city, which put the lifts out of action, so it meant a bit of a hike up to the fifth floor. I do not know how they would have coped if someone was haddicapped and staying on the 6th Floor!
Breakie is worth paying the extra, good buffet with both hot and cold selections. The hotel is quite eaily positioned to walk into the city centre. It takes only about 15 minutes, but there is a tram almost opposite which would take you there is less than 5 minutes. restuarants close by are difficult to find, but as I say its not far into town.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ciderman_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGTWarsaw, Directeur général at Golden Tulip Warsaw Centre, responded to this review, August 11, 2013
Dear,

We would like to thank you for your positive comment, and we would like to apologies again for the power cut during your stay, but as you mentioned this problem was across the city.

We hope to have the pleasure welcome you during your next stay in Warsaw.

Kind Regards

François Delattre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 7, 2013

Reasonably quiet hotel in a good location about 10-15 minute walk from the Central railway station. Rooms are clean and air conditioned which was an added bonus as the weather was stunning when i stayed. A good priced hotel with helpful staff in a good location. Drinks at the bar are a bit expensive though, however i simply went to the hotel bar next door for a pint which is a few zlotys cheaper. If i was to have one whinge it would be that breakfast is only included for an additional fee of 60 zlotys which i feel is too much bearing in mind i was only paying about 50z for a main meal with a couple of drinks at the neighbouring restaurants. Good quality hotel all in though.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charliemouse68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Tulip Warsaw Centre

Property: Golden Tulip Warsaw Centre
Address: ul. Towarowa 2, Warsaw 00-811, Poland (Formerly Kyriad Prestige Warsaw)
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#26 Luxury Hotel in Warsaw
#29 Romantic Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Tulip Warsaw Centre 4*
Number of rooms: 143
Official Description (provided by the hotel):
The four-star Golden Tulip Hotel is located in the direct proximity of the business center of Warsaw, near the Millennium Plaza, Warsaw Spire, Warsaw Trade Tower, Euro Centre, Prime Corporate Center and offices at Straight Street. The distance from Warsaw Central Railway Station is just 10 minute walk, 3 km from the Warsaw S8 and S2 bypass, 7 km from the airport. F. Chopin and 4 km from the National Stadium. A great number of nearby restaurants, cafes, shops, cinemas and museums provide a guest with countless possibilities for a pleasant free time. Regardless of whether you are traveling for business or leisure purposes, in groups or individually, at Golden Tulip Warsaw Centre Hotel you will find a room perfectly suited to your needs. At guests' disposal, the hotel has 143 spacious, air-conditioned standard rooms, executives and apartments, including rooms for the disabled and families with children. The hotel offers everything you would expect from a four star property: comprehensive conference centre for max. 300 people, restaurant, a bar with a wide range of drinks and a spacious gym and sauna. Friendly staff cares about the comfort and wellbeing of all the guests. We invite you to enjoy a wide range of special offers tailored to the most common needs of our guests, such as offers for seniors, weekend stays, as well as special offers for guests booking well in advance. The hotel has an absolute non-smoking policy, except for the designated places. ... more   less 
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Also Known As:
Golden Tulip Warsaw Centre Hotel Warsaw
Kyriad Prestige Hotel Warsaw
Warsaw Kyriad Prestige Hotel

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