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“For Business”

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InterContinental Hotel Warsaw
Ranked #4 of 124 Hotels in Warsaw
Certificate of Excellence
Lugano, Switzerland
Level Contributor
157 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“For Business”
Reviewed April 19, 2014

If you are in Warsaw for Business - a hotel I can recommend again
Excellent Service / very supportive in the "how to get around"
Rooms, all you need to work
Excellent Breakfast, recommended to take the time

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kudrun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, April 22, 2014
Dear Guest,

Thank you for posting a review of our property and recommend IC Warszawa in such a nice way.
Your words state a great value for me and the entire team. That's very important and power giving to all of us.

Hoping to welcome you again in the not too distant future.

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,929 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (446)
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Tunbridge Wells, UK
Level Contributor
90 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed April 19, 2014

We have long been wanting to visit Warsaw and were fortunate enough to win an auction prize for two nights at this hotel. We would not normally book a "chain" hotel for a weekend away but I was intrigued to see that this was in any case number one on Tripadvisor. Now I can see why! The whole experience was exceptional - efficient check in, helpful staff, lovely room with a view (35th floor), superb spa, amazing buffet breakfast and great attention to detail. We took an excursion to Lublin and it was handy being a stone's throw away from the Central Station. All in all a great hotel experience.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Graham2109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, April 22, 2014
Dear Guest,

Thank you for your feedback about your recent stay with us, we appreciate the time you have taken.
We are delighted that you are satisfied with our services and facilities and that your experience lived up to your expectations.
Your kind comments are very much appreciated and have been shared with all.
Thank you once again for your feedback and we look forward to welcoming you again at InterContinental Warszawa.

Kind Regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, Scotland, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 16, 2014

My girlfriend and I visited Intercontinental Warszawa in February, one year after a really disappointing stay at the same hotel.

We were asked to contacted the customer service team, which I did, and we received an instant response from Magda, who without hesitation invited us to stay in one of the Junior Suites for the weekend. It was an incredible gesture and showed how seriously they take customer satisfaction.

When we arrived, we were met with a welcome letter from Magda and a lovely bottle of wine, along with the most stunning views of Warsaw from our room on the 30th (ish!) floor - see photos! The wellness centre at the very top of the building is incredible, and features a spectacular cityscape setting as you take your morning swim or laze around in the jacuzzi!

Breakfast was pretty special too, with everything from traditional continental breakfast options to cooked breakfast, dim sum, Polish cuisine and everything in between! Brilliant. There was also a lady playing harp to complete the scene!

I could go on and on about our stay, but I won't because I'm making myself jealous.

All in all, we were made to feel very special by Magda and her team at Intercontinental, and are already looking forward to our next visit to the city because we will definitely stay in this hotel.

THANKS INTERCONTINENTAL!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DavidChis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, April 22, 2014
Dear Guest,

Thank you for posting a review of our property and recommend IC Warszawa in such a nice way.
Your words state a great value for me and the entire team and I am glad that this time we have met your expectations.
That's very important and power giving to all of us.

Hoping to welcome you again in the not too distant future.

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Walsham, Norfolk
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed April 15, 2014

As last time, a lovely hotel in Central Warsaw. Stayed in a club room again lovely big room. Staff very friendly in hotel. Club lounge very good. Excellent breakfast choice. Soft drinks and hot drinks all day. Evening drinks between 6 and 8 with good choice of food and wine, beer etc. Would like to mention Patryca in Club Lounge a new staff member always smiling and friendly and helpful as were the others staff. The weather was very good and it is easy to get around Warsaw from here. Inexpensive city and lots to see and do would go back again.

Room Tip: Stay in a club room excellent
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anneandfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, April 22, 2014
Dear Guest,

Thank you for posting a review of our property and recommend IC Warszawa in such a nice way.
Your words state a great value for me and the entire team. We are happy and proud that our everyday's work is visible and reflects on our guests’ satisfaction and good impressions in memory when you leave. Your kind comments are very much appreciated.
Thank you once again for your feedback and we look forward for welcoming you again at InterContinental Warszawa.

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakham, United Kingdom
Level Contributor
62 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 12, 2014

We stayed here for 5 nights in a room high enough up to get great views over the city. Don't worry if you can't though as the gym and pool are right at the top so you can get the views from there!
The room was a good size with a full bath as well as a shower. Lovely comfortable bed and a good choice of pillows.
Breakfast was one of the best buffets we have enjoyed in a hotel with a fabulous choice on offer. Live harp music was lovely too.
Two restaurants available in the evening, both very good.

Room Tip: Get a room high up so you have great views over the city.
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SDW8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, April 14, 2014
Dear Guest,

Thank you for posting a review of our property and recommend IC Warszawa in such a nice way.
Your words state a great value for me and the entire team. That's very important and power giving to all of us.

Hoping to welcome you again in the not too distant future.

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 11, 2014

I stayed for business and must say the room (Deluxe) has everything I could need-big size room, decent size desk, safe big enough for a laptop and few other things, good internet connection, iron and ironing board, coffee machine, shoe shine brush, plenty of hangers. Can't comment on the aircon as I always turn it off. There is a button to turn of your mini bar fridge for the night so it's not disturbing which I really appreciated.
All the little extras you would expect from this kind of hotel were also there-mirror that does not steam up, separate magnifying make up mirror, decent power hair-dryer, enough lights to light up the room (unlike some Marriott hotels), good pillow menu, pen and paper ready by every phone. There is also an ipod dock and well stocked minibar.
The service was very good, mostly prompt and always friendly. The rooms service was fast but food was a bit average (and in the bar as well). The “at your service” speed dial was not always answered so they could do with improving that.
The breakfast was OK though the selection in the club room is a bit limited. In the main room it’s good and the service was fast.
I should add that I am particular about cleanliness and must say the standard was very good especially how they tidied up the room each day.
I would not hesitate to stay in the hotel again-leisure or business.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beehappybe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, April 14, 2014
Dear Guest,

Thank you for posting a review of our property and recommend IC Warszawa in such a nice way.
Your words state a great value for me and the entire team. We are happy and proud that our everyday's work is visible and reflects on our guests’ satisfaction and good impressions in memory when you leave.
That's very important and power giving to all of us.
Thank you.
Hoping to welcome you again in the not too distant future.

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 10, 2014

Stayed here for an event, overall great central location with easy access to the city. The breakfast was amazing. Outside of that the bed was somewhat uncomfortable with a flimsy headboard. Outdated air conditioning, which would never hold the correct temperature and a shower with varying water temperature that went from Amazon hot to arctic cold, to improve your immune system of course.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stossie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, April 14, 2014
Dear Guest,

Thank you for choosing IC Warszawa for your stay.
We greatly appreciate your excellent comments regarding our location and breakfast.
We are delighted that you enjoyed your stay, however, we apologize that the bed did not live up to your expectations as well as water temperature and air conditioning.
I thank you for bringing this matter to our attention.
Please rest assured that we have noted your comments and will endeavour to ensure your next stay with us is a comfortable one. Hoping to welcome you again in the not too distant future.

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Hotel Warsaw

Property: InterContinental Hotel Warsaw
Address: Emilii Plater 49, Warsaw 00-125, Poland
Phone Number:
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 124 Hotels in Warsaw
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Hotel Warsaw 5*
Number of rooms: 414
Official Description (provided by the hotel):
The five-star InterContinental Warsaw is an impressive addition to the ever-expanding skyline. Located in the financial district opposite the Palace of Culture and Science, the hotel is a short distance from the main railway station, charming Old Town and the Warsaw Philharmonic. Well worth a visit are the Frederic Chopin Museum and Lazienki Park. ... more   less 
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