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“Second time here”

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InterContinental Hotel Warsaw
Ranked #4 of 124 Hotels in Warsaw
Certificate of Excellence
North Walsham, Norfolk
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Second time here”
Reviewed April 15, 2014

As last time, a lovely hotel in Central Warsaw. Stayed in a club room again lovely big room. Staff very friendly in hotel. Club lounge very good. Excellent breakfast choice. Soft drinks and hot drinks all day. Evening drinks between 6 and 8 with good choice of food and wine, beer etc. Would like to mention Patryca in Club Lounge a new staff member always smiling and friendly and helpful as were the others staff. The weather was very good and it is easy to get around Warsaw from here. Inexpensive city and lots to see and do would go back again.

Room Tip: Stay in a club room excellent
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anneandfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, April 22, 2014
Dear Guest,

Thank you for posting a review of our property and recommend IC Warszawa in such a nice way.
Your words state a great value for me and the entire team. We are happy and proud that our everyday's work is visible and reflects on our guests’ satisfaction and good impressions in memory when you leave. Your kind comments are very much appreciated.
Thank you once again for your feedback and we look forward for welcoming you again at InterContinental Warszawa.

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Oakham, United Kingdom
Level Contributor
62 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 12, 2014

We stayed here for 5 nights in a room high enough up to get great views over the city. Don't worry if you can't though as the gym and pool are right at the top so you can get the views from there!
The room was a good size with a full bath as well as a shower. Lovely comfortable bed and a good choice of pillows.
Breakfast was one of the best buffets we have enjoyed in a hotel with a fabulous choice on offer. Live harp music was lovely too.
Two restaurants available in the evening, both very good.

Room Tip: Get a room high up so you have great views over the city.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SDW8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, April 14, 2014
Dear Guest,

Thank you for posting a review of our property and recommend IC Warszawa in such a nice way.
Your words state a great value for me and the entire team. That's very important and power giving to all of us.

Hoping to welcome you again in the not too distant future.

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 11, 2014

I stayed for business and must say the room (Deluxe) has everything I could need-big size room, decent size desk, safe big enough for a laptop and few other things, good internet connection, iron and ironing board, coffee machine, shoe shine brush, plenty of hangers. Can't comment on the aircon as I always turn it off. There is a button to turn of your mini bar fridge for the night so it's not disturbing which I really appreciated.
All the little extras you would expect from this kind of hotel were also there-mirror that does not steam up, separate magnifying make up mirror, decent power hair-dryer, enough lights to light up the room (unlike some Marriott hotels), good pillow menu, pen and paper ready by every phone. There is also an ipod dock and well stocked minibar.
The service was very good, mostly prompt and always friendly. The rooms service was fast but food was a bit average (and in the bar as well). The “at your service” speed dial was not always answered so they could do with improving that.
The breakfast was OK though the selection in the club room is a bit limited. In the main room it’s good and the service was fast.
I should add that I am particular about cleanliness and must say the standard was very good especially how they tidied up the room each day.
I would not hesitate to stay in the hotel again-leisure or business.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beehappybe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, April 14, 2014
Dear Guest,

Thank you for posting a review of our property and recommend IC Warszawa in such a nice way.
Your words state a great value for me and the entire team. We are happy and proud that our everyday's work is visible and reflects on our guests’ satisfaction and good impressions in memory when you leave.
That's very important and power giving to all of us.
Thank you.
Hoping to welcome you again in the not too distant future.

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 10, 2014

Stayed here for an event, overall great central location with easy access to the city. The breakfast was amazing. Outside of that the bed was somewhat uncomfortable with a flimsy headboard. Outdated air conditioning, which would never hold the correct temperature and a shower with varying water temperature that went from Amazon hot to arctic cold, to improve your immune system of course.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stossie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, April 14, 2014
Dear Guest,

Thank you for choosing IC Warszawa for your stay.
We greatly appreciate your excellent comments regarding our location and breakfast.
We are delighted that you enjoyed your stay, however, we apologize that the bed did not live up to your expectations as well as water temperature and air conditioning.
I thank you for bringing this matter to our attention.
Please rest assured that we have noted your comments and will endeavour to ensure your next stay with us is a comfortable one. Hoping to welcome you again in the not too distant future.

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
100 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed April 9, 2014

If you want a weekend in a fascinating city full of character and history with no crowds - Warsaw is the place to go.

You probably need 3 days, good walking shoes and sunshine.

And the place to stay is the intercontinental.

They upgraded our room to a corner room on the 35th floor with amazing views.

The room was spacious and comfortable and the bathroom excellent as you would expect with a walk in shower as well as the bath. The Nespreso machine in the room was a lovely touch.

The staff were incredible - they went the extra mile to get us the last pair of tickets for a brilliant concert at the National Philamonic Orchestra and recommended an excellent restaurant in the old town.

Room Tip: Corner room looking towards the Palace of Culture on a high floor
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sloane_rangers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, April 14, 2014
Dear Guest,

Thank you for your feedback about your recent stay with us, we appreciate the time you have taken.
We are delighted that you are satisfied with our services and facilities and that your experience lived up to your expectations.
Your kind comments are very much appreciated and have been shared with all.
Thank you once again for your feedback and we look forward to welcoming you again at InterContinental Warszawa.

Kind Regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
herzlia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 9, 2014

I had a nice room in 34 floor.good location very nice bed.aircondition little bit "old".
but breakfast was a great pleasure. music, many choices fresh juice... champagne....
we ate almost for two hours....it was enough for all day....most recommended.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dudi_Saar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, April 14, 2014
Dear Guest,

Thank you for posting a review of our property and recommend IC Warszawa in such a nice way.
Your words state a great value for me and the entire team. That's very important and power giving to all of us.

Hoping to welcome you again in the not too distant future.

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 4, 2014

I really have nothing but good things to say about this hotel.

We were a group of 6 friends and we shared 3 twin rooms on the 29'th floor. The hotel itself is very modern, clean and well maintained. The lobby is a nice and enjoyable place to have a drink or relax before going out. The pool and spa are on the 43'rd floor overlooking the entire city, amazing view!. The pool was heated. There's also a small jacuzzi and 2 different saunas. Access to the pool and saunas are free for hotel guests.

The room was very clean, modern and spacious. Nothing too fancy, but had everything we needed and more, including an amazing view of the entire city. Sleep quality was excellent, the pillows (they have a pillow menu) and mattress were extremely comfortable.

Location was great, it's located in Warsaw city center, 3 minute walk from two large shopping malls, and about 7-10 minute walk from the famous Nowy Swiat (street) which will lead you to either the park or Old Town, depending on which way you're heading.

Service was also very good. Concierge took care of restaurant reservations and sight seeing advice. Front desk was also attentive and kind. We received early check-in and late check-out.

Breakfast was perfect, had absolutely everything you could ask for including omelets, poached eggs made to order, pancakes, crepes, cheeses, beans, bacon, ham, salads, freshly squeezed juices, lattes and cappuccinos, and more and more and more.

Would definitely come back if ever in Warsaw again.

Room Tip: ask for a room on a high floor
See more room tips
  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ayalm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, April 7, 2014
Dear Guest,

Thank you for choosing to stay at InterContinental Warszawa and for taking the time to write a review.
We are delighted that you are satisfied with our services and facilities and that your experience lived up to your expectations.
Your kind comments are very much appreciated and have been shared with all.
Thank you once again for your feedback and we look forward to welcoming you again at InterContinental Warszawa.

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Hotel Warsaw

Property: InterContinental Hotel Warsaw
Address: Emilii Plater 49, Warsaw 00-125, Poland
Phone Number:
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 124 Hotels in Warsaw
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Hotel Warsaw 5*
Number of rooms: 414
Official Description (provided by the hotel):
The five-star InterContinental Warsaw is an impressive addition to the ever-expanding skyline. Located in the financial district opposite the Palace of Culture and Science, the hotel is a short distance from the main railway station, charming Old Town and the Warsaw Philharmonic. Well worth a visit are the Frederic Chopin Museum and Lazienki Park. ... more   less 
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