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InterContinental Warszawa
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Reviews (3,180)
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1,292 - 1,297 of 3,180 reviews
Reviewed August 6, 2013

This hotel is a typical intercontinental hotel with the best service available ! They will do their best to answer any requirement you ask for.
Rooms (Standard room) are large. Big comfortable beds, ample of light and a view ! Large bathroom with a bathtub and a separate spacious shower. All the amenities of a 5 stars hotel.
The view is amazing.
Top floor (43) pool is awesome.
Excellent breakfast (and the Harp player add some touch to it).
Very high speed internet (25 Mb/s down and up !) Free for IHG club members.

Room Tip: All rooms have great view. Best view is to the North and 2nd best to the East
  • Stayed: July 2013, traveled with friends
    • Value
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2  Thank YZyz48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Warszawa, responded to this reviewResponded August 7, 2013

Dear Guest,

First and foremost thank you for choosing to stay at InterContinental Warszawa. We greatly appreciate your comments and the excellent review! That's very important and power giving to all of us.
I would like to thank you for your kind remarks on the rooms, view, fitness area and breakfast, traditionally some of our best features.
I was very pleased to learn how much you enjoyed your stay and I would like to thank you once again for letting me know how impressed you were with the service you received.
It is our pleasure to have you as our guest.
We hope to have the honour of serving you again in the future.

Kind regards,

Marten Schoenrock

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2013

We spent 3 nights in this hotel and were fully satisfied with everything it offers: the service, the room, the food, the facilities. From the number of tourists staying in this hotel we can deduce that it is really popular as it fulfills our needs. Besides, it's reasonably priced as for such a high standard. Hope to come back one day.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
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1  Thank enyar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Warszawa, responded to this reviewResponded August 7, 2013

Dear Guest,

Thank you so much for the 5 star review and for choosing InterContinental Warszawa as your preferred accommodation.

We are thrilled to hear that you enjoyed our services and facilities. Your opinion is very important for us and stays as a reward and motivation for the future.

We hope to see you again in the not-so-distant future!

Kind regards,

Marten Schoenrock

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Reviewed August 5, 2013

Overall we were very impressed with this hotel. We had a great view from the 38th floor over Warsaw and walked everywhere to sightsee and shop. The pool / gym on the 43rd floor was amazing with a lovely view over the Palace of Culture and Science, but was definitely quieter during the week, at the weekend the families and kids arrived in the pool. Breakfast was amazing - the best hotel breakfast I've ever had with a huge selection which was constantly restocked, and lots of staff to clear tables. Be warned though they are very prompt with closing the breakfast buffet at exactly closing time! Only two annoyances were the lighting system in the room with lots of switches and we could never quite work out how to just turn on the bathroom light in the middle of the night without turning on all the room lights. And the pillows were very annoying - the standard ones were full of air and collapsed as soon as you touched them, we ordered different ones from the "Pillow Menu" but we were generally not that satisfied with those, a small disappointment in an otherwise excellent hotel. Would definitely recommend if you are going to Warsaw!

Room Tip: The higher the better
  • Stayed: August 2013, traveled as a couple
    • Value
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    • Service
1  Thank Worldroamer4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Warszawa, responded to this reviewResponded August 7, 2013

Dear Guest,

Thank you very much for having chosen the InterContinental Warszawa for your recent visit to Warsaw, we much appreciate you having taken the time to provide most valuable comments on your stay.
I am delighted to see that you enjoyed our services and facilities, especially view, fitness area and breakfast.
Additionally, please accept our sincere apology for the shortcomings you experienced concerning the lighting system in your room as well as uncomfortable pillows. Please rest assured that we will endeavor to ensure your next stay with us is a comfortable one.

Once again, we appreciate your positive feedback and for giving all of us at IHG another reason to be proud of our hotels. We look forward to serving your future lodging needs.

Kind regards,

Marten Schoenrock

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Reviewed August 3, 2013

We stayed in this hotel for a night and everything about this hotel has just one word "outstanding".

following is the snapshot
1. Room- Very good size, very comfortable bed. nice and simple decor, huge window with outstanding view of entire Warsaw ( we stayed on 31st floor). T.V. had a nice selection of channels.

2. Service- Everyone was doing their best to make us comfortable, concierge people were very patient and explained and arranged everything for us very efficiently. Swift Check-in check out.

3. Hotel Building- Though Lobby can be a little better, but hotel has a grand look from outside and building does seems tallest from outside. Swimming pool on the top was breathtaking, we really had fun in the Jacuzzi.

4. Food- We had breakfast only in the hotel and it was delicious with huge variety.

5. Location- Can not be better close to everything tram- train, bus, shopping tourist sites, though we didn't used the public transport.

Overall- As other reviewers say This is the place to stay in warsaw.

Room Tip: Take Higher floors for even better views.
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank p1136
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Warszawa, responded to this reviewResponded August 7, 2013

Dear Guest,

May I take this opportunity to thank you for taking the time to share your nice comments after your recent visit with us.
Your excellent comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise.
I am pleased to learn that we fulfilled your expectations, and I assure you that your opinion will help us to maintain our high standards of service.

I will share your comments with my team, especially our concierge team - they are truly awarding and motivate us to do even better in the future.

I am looking forward to be able to welcome you back to InterContinental Warszawa.

Kind Regards,

Marten Schoenrock

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Reviewed August 2, 2013

Only stayed for 1 night on a business trip, but was up on the 41st floor, it was very good. The room was spacious, very clean and had great views. The lifts are very efficient and breakfast in the exec lounge was excellent. Nice bar to have pre dinner drinks in and catch up with colleagues who are based in Warsaw. Short walk to the shopping if that is needed and good private driver service back to the airport when the taxi didn't show. Would stay again.

Stayed: July 2013, traveled on business
Thank Yes_Chef2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Warszawa, responded to this reviewResponded August 7, 2013

Dear Guest,

Thank you for choosing InterContinental Warszawa as your preferred accommodation and for taking the time to write a review.
We are very happy that you found our hotel commendable and you are satisfied with our services and facilities, especially rooms, breakfast, our bar, location and driver service.
We give the utmost importance to our guest comments as they help us improve, and continually provide the best service possible.
Thank you once again for your feedback and we look forward to welcoming you again at InterContinental Warszawa.

Kind regards,

Marten Schoenrock

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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