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“Good value with baroque style in central location”

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Polonia Palace Hotel
Ranked #5 of 123 Hotels in Warsaw
Certificate of Excellence
Piscataway, New Jersey
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Good value with baroque style in central location”
Reviewed June 2, 2014

Modern airport train stops at Centrum station then just 500m walk to hotel. Grand style, clean, newly-renovated room tastefully furnished, good service and blazing hot sauna in a small fitness area which helps after the 30 minute 3km walk to the Old Town.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank dmulli1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,560 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (332)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
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English first
Pittsburgh, Pennsylvania, United States
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 31, 2014

Of all of the hotels in the 6 cities I stayed in on this trip Polonia was the one that almost earned 5 stars: excellent breakfast (with sparkling wine!), clean and comfortable rooms and located in a touristy area of Warsaw with plenty of good restaurants and shopping nearby.

My complaints are with the "free wi fi," which meant I could use it for one hr in the public areas. Want more than an hour, you gotta pay for it.

And one personal encounter: the bartender was really rude. We didn't realize you had to get credit card approval at the main desk first to charge to your room. When we tried to charge our drinks the bartender just said he wouldn't accept our card. He wouldn't accept our currency either: Euros or dollars (we were leaving the next day and no longer had Polish currency). It was a misunderstanding on our part, but he did not explain how we could pay. We told our tour guide the next morning and he confessed he's had problems with the same bartender as well.

  • Stayed May 2014, traveled with friends
    • Value
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Helpful?
3 Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Level Contributor
92 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed May 31, 2014

Located a few blocks from the Centrum Train Station, the Polonia Palace is on a main street lined with businesses and shops. The entrance is a little obscure, but the interior is quite grand and posh. Front desk area is very professional and akin to any other main luxury hotel chain. The rooms were decent-sized, clean with complimentary water which was nice. The bathroom was pretty large with a full bathtub and speakers so you could hear the tv in the main area. Breakfast was top-notch with selections of breads, meats, cheeses, fruit, cook-to-order eggs, various dessert/pastries, juices, tea, coffee, and even champagne and vodka for morning mimosas or bloody mary's. The hotel has a 'business center" (just a computer station in the main lobby) where you can print boarding passes. They also offers Mercedes car service to the Airport for 80 zloty flat fee.

Room Tip: Ask for a room on a high level floor - for less noise from the street.
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  • Stayed May 2014, traveled as a couple
    • Value
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Helpful?
2 Thank WhatMickyEats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed May 29, 2014

I arrived late at night, and the front desk staff was very welcoming and helpful. I didn't get a choice of a room that's over looking anything, even though the hotel didn't seem to be very busy. I was offered a free drink, but I didn't have time to take them up on that. The room was clean and the bed was comfortable, but NO THRILLS. I think it would've been a much better stay if the room overlooked the main street.

Room Tip: Read about the history of the hotel...I was told, after I left of course, that it was the central lo...
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  • Stayed May 2014, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank Bashar Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greater Melbourne, Australia
Level Contributor
111 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed May 29, 2014

The hotel is nice and clean but as i checked in lately, there were no other Deluxe rooms than those with "Street view". These room are nice and comfortable but with one major issue : street is very noisy and windows are not enough strong to stop the noise.
The girl at the reception proposed me to downgrade to Standard room - without change of the rate - what i refused. Finally, i should have accepted this proposition as the night was not very quiet...

In brief, the hotel is good if you have a room "inside".

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicolas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 28, 2014

Our first hotel in a 16 day trip of Eastern Europe. It was the best. The room was comfortable and the linens lovely. The breakfast was excellent, something for everyone. Found I like cucumbers for breakfast. Staff was delightful and patient with my fractured Polish. They helped add to the vocabulary with a grin. Restaurant was good and the service quick and sure. I would return in a heart beat

  • Stayed May 2014, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank KTBStLaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leiden, The Netherlands
Level Contributor
133 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed May 28, 2014

The rooms are big and comfortable with modern furnishings and furniture. It has a good fast Wifi and a small but convenient business facility for check-in and printing your embarkation card and very helpful staff. It is also still possible to get a smoking room (this is becoming a rarity). The location is very convenient (close to the center) and close to the metro.

  • Stayed March 2014, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank zepedro99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Polonia Palace Hotel

Property: Polonia Palace Hotel
Address: Aleje Jerozolimskie 45, Warsaw 00-692, Poland
Phone Number:
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Warsaw
#5 Luxury Hotel in Warsaw
#9 Romantic Hotel in Warsaw
#10 Business Hotel in Warsaw
#11 Family Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:4 star — Polonia Palace Hotel 4*
Number of rooms: 206
Official Description (provided by the hotel):
The Polonia Palace Hotel is a grand Warsaw hotel of distinction combining tradition with modernity and beauty with comfort. 206 elegant rooms and suites (3 rooms for disabled guests) equipped with WLAN awaits you at our Warsaw hotel. Accommodation options include a variety of rooms, suites and the exclusive English Apartment featuring a unique view of Warsaw with modern amenities. ... more   less 
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Also Known As:
Polonia Palace Warsaw
Hotel Polonia Palace

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