I stayed here on business and things didn't get off to a very good start as the room wasn't ready despite booking an apartment and arriving at 5pm. The reception didn't really apologise for this but did offer us a drinks voucher for the bar while we waited. Once I did get in to the room, it still smelled of the previous occupant's perfume which made me feel a bit sick it was that strong.
The room however was very big and comfortable, although the bathroom was a bit on the small side bearing in mind this was an apartment.
Food in both the brasserie and breakfast were of a high standard with lots of choice on offer, although we had to ask 3 times at breakfast for coffee to be brought to the table.
All in all this is certainly a good hotel, but lacks the complete level of service to make it best in class. Would I stay here again? Probably not, I would try another similar price bracket. But I would still recommend it to business travellers as long as they consider it is not top notch.
- Official Description (provided by the hotel):
- The first 5 star hotel built in this historic city, the distinctive design pays tribute to the rich history of Poland. The hotel enjoys a perfect location, with fabulous views of the Saxon Gardens and the National Opera, and is a short walk from the Old Town. The 343 guest rooms and 52 suites feature cutting edge technology. Enjoy our fitness center offering the latest equipment, take a swim in the large pool or relax in the sauna. Massage treatments are also available for the ultimate in well being. ... more less
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- Also Known As:
- Sofitel Victoria Warsaw Hotel Warsaw
- Accor Victoria Warsaw
- Sofitel Warsaw
- Warsaw Sofitel