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“Good business hotel”

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Sofitel Warsaw Victoria
Ranked #9 of 126 Hotels in Warsaw
Certificate of Excellence
Bratislava, Slovakia
Level 5 Contributor
67 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Good business hotel”
Reviewed July 3, 2013

Stayed at hotel for a business meeting with a large group and the hotel and staff were good.

Room was comfortable, clean and well serviced.
Meeting rooms were good size with AV (outside supplier though) and refershments good quality.
Would love a larger cup for tea during the breaks as only tiny opnes available.
Room service was fast, tasty and hot choclate was made with real milk.

Would stay again for business or personal travel.

Stayed June 2013, traveled on business
Helpful?
Thank JoJoZep1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Concierge at Sofitel Warsaw Victoria, responded to this review, July 13, 2013
Dear Guest,
Thank you very much for choosing Sofitel and for sharing your feedback with us and other TripAdvisor users. Your opinion matters to us as it highlights the areas for improvement as well as it gives us a notion of what we do well. This is especially true when the feedback comes from someone with your extensive experience.
Thank you for your remarks about our rooms. I am very happy that you have found them comfortable. You will be happy to learn that we are renovating them right now to make them even more comfortable and pretty, They will be ready for your next stay at Sofitel Warsaw.
The size of our cups is an issue we want to address in the nearest future. The design of the cups we have renders their capacity insufficient for some. We are looking for a design that looks great without undermining its functionality.
In your review you say that this is a great hotel for business. I could not agree more with you, but I also wanted to indicate that the location of the hotel makes it great for tourist, who are visiting the city.
Kind Regards
Concierge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Windsor
Level 5 Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 2, 2013

Arrived here on Friday, early in the afternoon and were able to check in a little earlier than usual. Given lots of information about facilities by the receptionist and went to our room. Large room, clean and comfortable with a nice bathroom, comfortable bed and soft pillows. A lot of drilling and banging from the refurb going on which we were unaware of until we heard the noise.
The location is perfect for visiting the old and new town, both within a few minutes walk, with lots of restaurants and bars to sit outside and people watch.

Stayed June 2013
Helpful?
Thank Fogwindsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Concierge at Sofitel Warsaw Victoria, responded to this review, July 13, 2013
Dear Madame,
Thank you for selecting Sofitel for your stay in Warsaw and for taking the time to review our hotel on TripAdvisor. We value our guests' opinion very highly as we constantly try to improve our services.
I am sincerely sorry for the inconvenience you have experienced during your stay with us. As you already know, the hotel is undergoing renovation works in order to freshen up the rooms and some public areas. Although, the works commence during the day, between 10 and 17, they do on some occasions disturb our guests. We try to make up for this disturbance in any way we can, but we still hope for your consideration.
You were very kind to point out the hotel's wonderful location. Indeed, it is as good as they come. We are within walking distance to all major sights as well as other points of interest, such as Central Station.
I sincerely hope you will visit us again in the nearest future so that you can see the results of the works for yourself.
Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kosice, Slovakia
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 2, 2013 via mobile

The hotel is located in 2 min walk from the city center (main street with cafe's and restaurants) and 1 min walk from a big park. Nice rooms and breakfast. It has a beautiful swimming pool and good fitness center. The staff is really helpfull at the reception and leisure area as well. We were there with our 1 year old daughter and they offered us some swiming belt and other things for also her.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Silvia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Concierge at Sofitel Warsaw Victoria, responded to this review, July 11, 2013
Dear Guest,
Thank you for choosing our hotel for your stay in Warsaw and thank you for sharing your opinion with other TripAdvisor users.
You were very kind to point out our wonderful location, unmatched by any other hotel. We are just off the main street and in the neighbourhood of Pl. Pilsudzkiego and the lovely Saski Gardens. This location offers convenient walk to all the major sights and still some peace and quiet.
The swimming pool and wellness area are our pride. They are the first signs of the changes that the hotel is undergoing. We have embarked on a renovation scheme to give you an even richer hotel experience. We are hard at work with the renovation of our rooms and some public areas. The next time you visit we will gladly welcome you to our even better Sofitel. See you soon!
Sincerely Yours,
Concierge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level 3 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 29, 2013

The rooms are scheduled to be renovated soon, but after we were there. After renovations, this is a 5 rating instaed of a 4. Location is excellent for both Nowy Swiat and Old and New Towns. Pool and workout room were excellent and typical Sofitel style. Would definitely stay there again.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wallaby23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Concierge at Sofitel Warsaw Victoria, responded to this review, July 9, 2013
Dear Guest,
Thank you very much for choosing Sofitel for your Warsaw stay and for sharing your remarks.
I am very sorry to learn that you were not entirely satisfied with the comfort of our rooms. As you already know, we adressed this issue by deciding to renovate the rooms as well as most public areas that have not been renovated yet. We want those to match our new restaurant and pool in their design as well as functionality. This process will take a very short time, so the new rooms should be ready for your next stay.
Just like yourself, many of our guests value the location of our hotel highly. Indeed we are situated right at the heart of the city, within wlaking distance to the Old Town as well as the commercial center of the city.
I hope that you have some great memories from your stay at Sofitel Victoria and I also hope to welcome you again in our hotel soon.
Sincerely Yours,
Concierge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level 2 Contributor
3 reviews
Reviewed June 28, 2013

Great location. Close to all main attractions. Clean, spacious, comfortable rooms and courteous staff. Breakfast selection was very good. Didn't get a chance to use the pool, but it sure looked great.Would stay there again for sure.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Inguna1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Concierge at Sofitel Warsaw Victoria, responded to this review, July 9, 2013
Dear Madame,
Thank you for choosing Sofitel and for reviewing our hotel on TripAdvisor. I am glad that you have taken advantage of our hotel's wonderful location. As you kindly noted, Sofitel Victoria is situated right at the very heart of Warsaw, just off the main street and within walking distance to most of what the Capital has to offer.
The rooms, which you described as 'spacious and comfortable' are being revitalised, as we are renovating the hotel to make it even more luxurious and comfortable.
It saddens me that you did not have the chance visit our swimming pool as it is my favourite part of the hotel. At least ot serves as another reason for you to visit us again in the nearest future!
Kind Regards
Concierge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level 5 Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 27, 2013

We would agree with other recent reviews of this large and comfortable hotel. The location was very convenient, and walking into the Old Town and New Town areas was easy and pleasant.

The breakfast range was excellent, and we were happy to find that they provided gluten-free bread as part of the range. It did take a request to the waiter to have it heated in the microwave to avoid the dryness of cold g/f bread, but that was done with a smile.

Front-of-house support staff were always on hand to assist, with a smile.

The room was not large, but was adequate and comfortable. We had to leave the air conditioning on all night to keep the temperature down to a reasonable level.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geoffrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Concierge at Sofitel Warsaw Victoria, responded to this review, July 8, 2013
Dear Sir,
Thank you very much for choosing our hotel and for taking the time to share your opinion with other TripAdvisor users. Your opinion is very valuable to us.
It is true that the location of the hotel is as good as they come. We are situated right at the very heart of the city, in walking distance to all of the major attractions as well as the Central Station and the Old Town.
I am very happy that you particularly enjoyed our breakfast buffet. At Sofitel Victoria we believe that the breakfast is crucial for setting the right tone for the rest of your day. That is why we try to have a rich offer so that everyone can start the day just right.
I would also like to tell you that we are hard-at-work with the renovation of our rooms. Soon, we will happily greet you in an even more beautiful hotel, but with the same kind staff.
Hope to see you soon in Warsaw,
Concierge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belo Horizonte, MG
Level 6 Contributor
147 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed June 26, 2013

As soon I stepped into the hotel everything was perfect. The recepcionist girl was very polite and we have already started talking about sports and everything else. Between that and making the check in, I was already headed to a very spacious and cozy room. Yes, this is definitely a very cozy hotel.
Ammenities in the bathroom, huge room, flat tv, mini bar with Polish beers, right downtown. Its location is perfect as you can easily walk to the beautiful park right in front of it, to old town and to the restaurants, bars and clubs nearby. My boss and did everything walking in Warsaw due to the location of the hotel.
Unlike a comment I saw below on Tripadvisor, we do think that we staff was extremely, but extremely helpful and polite and assisted us with everything we needed.
I would make a personnal note to the concierge Amelia or Amalia if that is her name, who always received us downstairs with the cuttest smile and she gave me all directions of my whereabouts in Warsaw. I owe you a bit part of my trip. This girl is the best! Hello from Brazil Amelia!
I would also make a remark on the guy of the hotel bar that gave us the lessons about Polish vodca and we tried everything!!!
The hotel also has a great and beautiful warm pool and an excelente gym, where I burned about 500 calories easily.
In October I will be back, start preparing my cherry vodca!

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DeMarco10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Concierge at Sofitel Warsaw Victoria, responded to this review, July 7, 2013
Dear Sir,
Firstly I wanted to thank you for your stay at Sofitel and for every single of your kind words regarding the hotel. One cannot disagree with your opinion regarding the location of the hotel. It is arguably the best location in Warsaw, very convenient for guest staying with us for business and visiting the city. 10 minutes walk towards the Old Town and 15 minutes towards the central station is as good as they come.
It gives me great pleasure that you enjoyed the level of service offered by the hotel staff. We put a lot of effort into ensuring that the service is and stays as close to perfection as possible. Your kind words about my colleague Amelia are particularly pleasing, although I must say it comes as no surprise as her kindness is appreciated by more and more of our guests.
Regarding the cherry vodka that you have asked for we will prepare it for you in October, once you arrive, so that you can enjoy it as fresh as possible. I will make sure to pass on the kind words regarding our LeBar staff to the appropriate department.
See you in October!
Kind Regards
Concierge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Warsaw Victoria

Property: Sofitel Warsaw Victoria
Address: ul. Krolewska 11, Warsaw 00-065, Poland
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Warsaw
#9 Luxury Hotel in Warsaw
#9 Family Hotel in Warsaw
#13 Business Hotel in Warsaw
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Warsaw Victoria 5*
Number of rooms: 343
Official Description (provided by the hotel):
The first 5 star hotel built in this historic city, the distinctive design pays tribute to the rich history of Poland. The hotel enjoys a perfect location, with fabulous views of the Saxon Gardens and the National Opera, and is a short walk from the Old Town. The 343 guest rooms and 52 suites feature cutting edge technology. Enjoy our fitness center offering the latest equipment, take a swim in the large pool or relax in the sauna. Massage treatments are also available for the ultimate in well being. ... more   less 
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Also Known As:
Sofitel Victoria Warsaw Hotel Warsaw
Accor Victoria Warsaw
Sofitel Warsaw
Warsaw Sofitel

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