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“Amazing, double worth a price.”

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Sheraton Warsaw Hotel
Ranked #17 of 123 Hotels in Warsaw
Certificate of Excellence
The Hague, The Netherlands
Level Contributor
140 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Amazing, double worth a price.”
5 of 5 bubbles Reviewed November 1, 2009

Situated at the most convenient location in the city center, close to all points of interest, excellent and kind service. I would recommend this hotel to all travellers, whether on business or just for leisure.

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cristiano_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,347 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
Helsinki, Finland
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed October 25, 2009

I stayed just one night and was upgraded to the Club Floor, which was a nice surprise. The room was very comfortable and modern with all necessary facilities. Staff in the lobby were extremely friendly and helpful in the evening when suggested restaurants for dinner. The hotel's location was also very convenient. My only gripe was the attitude of the staff in the Club breakfast room. They were extremely unfriendly and made no effort to greet me or ask if there was anything they could provide.

However, overall this is an excellent hotel and can be warmly recommended.

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T01Bhelsinki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 17, 2009

Stayed here three nights and enjoyed our stay very much. We thought the location was great for the Royal Route up to Old Town area, Palace of Culture and Science and The Royal Lazienki. The hotel was immaculate and we were also able to use the free computers to stay in touch with family at home. Enjoyed the buffet breakfast at the hotel, but it was little pricey. We would suggest having it included in the cost of the hotel stay. The only negative comment we had was that in our first room, it seemed that the air conditioning was not working properly, but when we mentioned it to the front desk personnel, we were moved to another beautiful room.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank denbev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larnaka City, Cyprus
Level Contributor
78 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed October 17, 2009

i was on the 4th "business" floor - huge room with all the amenities
breakfast was great

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Recoleta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
3 of 5 bubbles Reviewed October 7, 2009

I have stayed in this hotel several times, but will rather choose different one next time. Rooms are good (deluxe is pretty big), The Oriental restaurant is pricey, but very, very good, but service is a problem. We asked for cab in 10 minutes, waited nearly 40 min, nearly missed the train - they only blamed taxi company, not even tried to help us and hotel cars were just standing there outside of the hotel.

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcallmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dusseldorf, Germany
Level Contributor
234 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
4 of 5 bubbles Reviewed September 24, 2009

An excellent hotel. 5 stars in every aspect, except service. I booked it for a business trip because the rate was great and because I am regular Starwood Preferred Guest. Spacious room, comfy bed and a great variety for breakfast. Minor issue that needs improvement is service quality and personnel attitude. Although my Name an Surname are in their system as SPG member, they misspelled it. I could not have internet access because of that receptionist error. It took long to find out and when the technician realised it he suggested to me to use my name misspelled, instead of correcting it in their system. It is unacceptable to type your own name in a wrong way just because someone is reluctant to spent a few seconds to change it. For indicating what the service should be like I am sharing the attitude of a Holiday Inn incident in Germany. I checked-in and when entered the room, my name in the Welcome message in the TV was misspelled. When I brought that into their attention, they immediately offered an upgrade to a Suite so that the welcome message in the new room will bear my name correctly. That's an impressive attitude for something very trivia as re-typing.

  • Stayed September 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Enoikos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
227 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
3 of 5 bubbles Reviewed September 18, 2009

Stayed for 3 nights in a Club standard room. Had booked non Club standard room but reception was keen to sell a club upgrade. After taking into account breakfast (wasn't included in original booking) plus the other bits of free wi-fi, small bite stuff at lunch and similar bites from 1800-2000 plus free drinks, thought it OK for the extra price as I had booked using Sheraton points and cash. Could easily get cheap breakfast etc if you wanted to eat out and didn't need the other stuff. Room was standard Sheraton and nothing special, ours overlooked a car park but none of the rooms seemed to have views. Room TV choice was overall very limited without paying. Overall atmosphere was OK but didn't use the facilities. Clientel seemed a mix of leisure and quite a few business travellers or local business meetings. Staff tended towards average and those in Club lounge often not knowledgeable - mixed response. Breakfast in Club lounge was an unexciting affair with only European only food of average choice - did notice sparkling wine available but it also was in non Club breakfast restaurant. To walk to Old Town was 30-40 minutes at reasonable pace along the main Warsaw street and quite interesting but a bus runs very nearby and easy to use (pre buy tickets at Z2.50 from small news stands). Can still get cheap tickets to the theatre and opera and well worth it. If doing Krakow as well as Warsaw then well worth doing the trip by train (2hrs45min) rather than the hassle by air (we came into Warsaw and left from Krakow). No problems at stations and easy access at both ends.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Warsaw Hotel

Property: Sheraton Warsaw Hotel
Address: ul. Boleslawa Prusa 2, Warsaw 00-493, Poland
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Warsaw
#14 Romantic Hotel in Warsaw
#16 Luxury Hotel in Warsaw
#21 Family Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Warsaw Hotel 5*
Number of rooms: 352
Official Description (provided by the hotel):
Business-oriented Hotel situated in the city center, near embassies, ministries & stock exchange. ... more   less 
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Also Known As:
Sheraton Warsaw
Warsaw Sheraton

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