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“Close but not high five”

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Sheraton Warsaw Hotel
Ranked #17 of 124 Hotels in Warsaw
Certificate of Excellence
Level 5 Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Close but not high five”
Reviewed April 23, 2013

A nice business hotell sentral but not "spot on sentral" location in Warszaw. Good but slightly overpriced breakfast buffe, better of going to one of the cafes in the neighborhood.

Facilities for recreation and workouts Are good. Nice sized rooms. One of the best beds I've slept in for a long time.

Professional but no charme.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tutdelafrut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, April 25, 2013
Dear Guest, I am truly glad that comfort of our Sweet Sleeper beds have made so positive impression on you that you have scored it as "best ever experienced" Quality of sleep in the hotel is one of most important points and that’s why all Sheraton Hotels have implemented Sweet Sleeper beds for maximum comfort of their guests - thank you for noticing it and for high evaluation of this facility available also in our hotel. I have taken the note about our wide breakfast selection and the price component mentioned in your comment. Please note that we do also serve a'la catre breakfast in our Lobby Bar where you may select your breakfast components as you wish so that the price of such option will be more convenient depending on your own selection.
Our hotel location although in fact not just in the middle of the city center, has however numerous advantages. To start from quiet and safe neighborhood of Warsaw's embassies district through convenient way to the Old Town via Nowy Swiat and Krakowskie Przedmiescie streets to surrounding of the biggest Warsaw’s parks nearby the hotel and with just few minute’s walk to “Park Ujazdowski”, “Lazienki Park” with Palace on the water which none of strict city center hotels have with their offices districts around and always unsafe Central Railway station in main neighborhood.
Thank you for staying with us and for your nice comments. It would be great to have a chance to have you in Sheraton Warsaw again in the future.
Best regards from Warsaw
Artur Zawadzki
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 22, 2013 via mobile

The sheraton in warsaw has nothing that stands out to make it a stellar hotel. This doesn't mean it's not comfortable, however. It's along the main road of Nowy Swait, which leads you to Old Town. Close to the US Embassy too. Across the street one of the city's many bike rental locations, an easy and cheap way to cross the city.

Stayed April 2013, traveled on business
Helpful?
Thank Frank B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, April 25, 2013
Dear Guest, Thank you for your stay with us and for your review of our hotel. I am glad that our hotel location was suitable for you and trust you had a good time in Warsaw while staying with us. Yes,since this spring onwards Veturillo bikes station (bikes for rent) has been alocated just nerby our hotel making city excusrions for our hotel guests even more convenient.
The Royal Route - Nowy Swiat and Krakowskie Przedmiescie Streets leading to the Old Town are very nice to walk and for a bike riding which I strongly reccomend.
Hope to have a chance to host you in our hotel again in the future
Best regards
Artur Zawadzki
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Garmisch-Partenkirchen, Germany
Level 5 Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 22, 2013

Impressive hotel with a beautiful interior. I found this hotel to be in a great location with Old Town about a 20 minute walk and lots of other locations close by.

I was very happy with my room which was larger than an average hotel room and it had a really nice bathroom. The free in room coffee maker was a nice touch but the luxurious robe was also a pleasant gratis amenity.

I must say that the breakfast buffet was amazing with all the choices. Used the gym once and it had enough machines, treadmills, and other stuff to get a good workout. Did not use the sauna but it seemed nice enough.

PS - the hotels taxi service to the airport will cost more than double a normal taxi. There are several regular taxis that congregate close to the intersection by the enterance (during the daytime) at the hotels bar/breakfast end of the hotel.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DPS27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, May 6, 2013
Dear Guest, Thank you for your great notes on our hotel accommodation, our Sheraton Fitness offer and our Sheraton breakfast choice which as I read have exceeded your expectations. I am happy you have enjoyed you stay with us and would like to thank you for visiting Sheraton Warsaw Hotel believing to have chance to welcome you back with us on your return to the city.
Best regards from Warsaw
Artur Zawadzki
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
49 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed April 22, 2013

What a wonderful hotel! Situated slightly outside the hustle and bustle, so the surroundings are quiet.There are a few coffee shops and grocery stores around and it is about a 20-25 minute walk to the main sights.

The hotel itself is wonderful. Being a 5 star hotel, you get 5 star service. The staff are friendly and happy to answer any questions you may have. The rooms are large and comfy. Spacious bathrooms as well. The breakfast is good and you are provided with a vast choice of food. Lots of hot food and not a boring continental breakfast.

There are two bars in the hotel which are nice. They do food as well. One of them especially has good food like veal and pheasant. There are a number of restaurants, but unfortunately I didn't have the opportunity to eat at them.

Would definitely stay here again.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gooner3313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna
Level 6 Contributor
230 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed April 22, 2013 via mobile

Stayed at Sheraton Warsaw during a business Trip And got upgraded to Club floor. Nicke staff, perfect room with absolutely Sportlers amenities. Comfortable bed, great size of room And bathroom. Club lounge offers Free Drinks And snacks. Highly rekommandier. Definitively the best Hotel i stayed for a Long Time.

Stayed April 2013, traveled on business
Helpful?
Thank ViennaMichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, May 6, 2013
Dear Guest, I ‘am truly proud that we have deserved the name of "Definitely the best hotel" and I am happy you have liked our Sheraton Club offer. Thank you for reccomending to the other TripAdvisor readers our Sheraton Club and I ‘am joining you in this recommendation.
I am also sure our newly renovated InAzja restaurant, full of Asian flavors and aromas with its new and delicious menu creations prepared by our Chef Marcin Sasin would be excellent supplement to our nice Club floor accommodation and I strong recommend to visit us and try it at any time you are in Warsaw. Hope also to have pleasure to welcome you back personally at your next visit in our hotel when your business or travel plans will bring you to Warsaw again.
Artur Zawadzki
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
seoul
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 21, 2013 via mobile

The location is not bad, historic district is reachable on foot. Rooms were clean and comfort. I got free upgrade to the club level room. The Club lounge was great with nice finger foods and wines, but the room itself was nothing special. In fact business room was more spacious with couch, and well equipped with larger desk and useful outlets. One odd thing was the housekeepers, they kept opening the deadbolted door and coming in while I was in the room, which made deadbolt useless. I think they should change the locking mechanism.

Stayed November 2012
Helpful?
Thank Sojin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level 6 Contributor
92 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed April 20, 2013

Unlike some reviews below, I think the Warsaw Sheraton is a very good hotel.
Rooms are spacious, enough for 2 persons. Nicely decorated, even if not VERY modern.
Very good and comfortable bed and mattress (pillows, though, should be upgraded).
Closing the double glazing window will make a very quiet room even facing the main street. Bathroom is nice and big, nice bathtub, 2 bathrobe. Pleasant and inviting atmosphere.
Breakfast is very good and rich. I didn't need much of a service. The minimum I needed, staff was very nice and helpful.
On top, very good location. Right at the center, many restaurants, bars etc.
Definitely belongs to the 5 star hotel section, even if not at the top of it.
Enjoyed it a great deal.

  • Stayed April 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Giovanni17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, April 22, 2013
Dear Giovanni17, I would like to personally thank you for this excellent review of our hotel.
Such a review like yours is the nicest pay back we can receive from our guest and yours actualy have made may day today. Our associates and I will be more than happy to assist you with any matters you may have visiting us again in the future and should there be a chance to say to you thank you in person, please just write to me so that I can plan to meet you here in Sheraton Warsaw and extend my personal appreciation to you.
Best regards from Warsaw
Artur Zawadzki @Sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Warsaw Hotel

Property: Sheraton Warsaw Hotel
Address: ul. Boleslawa Prusa 2, Warsaw 00-493, Poland
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Warsaw
#14 Romantic Hotel in Warsaw
#16 Luxury Hotel in Warsaw
#21 Family Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Warsaw Hotel 5*
Number of rooms: 352
Official Description (provided by the hotel):
Business-oriented Hotel situated in the city center, near embassies, ministries & stock exchange. ... more   less 
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Also Known As:
Sheraton Warsaw
Warsaw Sheraton

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