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“Wish I could have stayed longer!” 5 of 5 bubbles
Review of Sheraton Warsaw Hotel

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Sheraton Warsaw Hotel
Ranked #15 of 123 Hotels in Warsaw
Certificate of Excellence
London
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Wish I could have stayed longer!”
5 of 5 bubbles Reviewed August 1, 2011

Stayed here for one night in June - really beautiful hotel. Possibly a little bit out of the way for central Warsaw, but as we were here on business - this was not an issue. The rooms were bright, spacious and comfortable. The breakfast was excellent as were the staff!

Would love to have stayed longer - thoroughly enjoyed my (short) stay!

Room Tip: Make sure you ask for smoking / non-smoking (whichever is your preference) - as they have both
See more room tips
  • Stayed June 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chami08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,329 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Ireland
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 29, 2011

The Sheraton Hotel as always is excellent and very good value for money The breakfast is brilliant, great choice of food and the only hotel I know that provides warm plates. Staff are so helpful and pleasant and the location is perfect only about 10 minutes to the old town.
Be sure to visit the Blikle Cafe on the Nowy Swiat dating back to 1869 for the cosy old world decor and fabulous cakes. Be sure to visit Lazienki Park not far from the hotel.

  • Stayed August 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Owen011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed July 29, 2011

Friendly check in staff, good location if you want to be away from the financial district at night, good buffet breakfasts, often less expensive than name competitors.

  • Stayed June 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gelatomania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki
Level Contributor
47 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed July 27, 2011

The first impression from yesterday 27.7.2011 was almost excellent, if not count the water bottle in the room table with a price of 20 PLN (5 EUR) and the bottle seal was opened already. So I informed the reception and they promised to change the bottle right away. So this far on the next day the bottle is still the opened one... This is just what I mean when speaking about the 5 star hotel and 5 star service. When you say it, you do it. "Sagt, getan" would say a German...
We Finnish customers are at least as demanding as the Germans, but however we do not steal the breakfast items:-)
Back to the review... There is a strange smell all over on the 4th floor corridor. The smell is not any 5 star fragrance, but an ill-favoured mixture of some polishing wax, fresh paint and pesticide. Also the bathroom smell is a mixturure of waste-pipe and mold fungus.
I just can not imagine how they manage the smells in 17 million people Bangkok with it´s heat and humidity!??! I just left bangkok after 3 weeks stay in a 4 star accommodation in Sathorn Soi 1 and never was attacked by any malodour.
Back to Sheraton Warsaw... The first morning breakfast service in the Olive restaurant made me happy: The food was more than 5 stars and the staff was friendly, good looking boys and girls with a glimpse of smile!
Nevertheless this far I would not change the hotel, but stay 3 more nights here. The best this 5 star venue can offer me is the location close to my points of interest.

  • Stayed July 2011, traveled with friends
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
Helpful?
1 Thank HelsinkiJom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, August 1, 2011
Dear Guest, thank you for your comments, those praising our breakfast services, location and staff and critique ones which are for me great help to work on improving our services.
I am glad we had a chance to meet and I would like to thank you also for your nice post stay correspondence which I truly appreciate. I will be waiting for you to come back as you have promised :)
Best regards from Sheraton Warsaw hotel
Artur Zawadzki
Executive Assistant Manager
Shjeraton Warsaw Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vitoria, ES
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed July 13, 2011

The hotel is very good and the room is perfect.

The food is very good and the price is fine.

Although in the room it's said that the breakfast starts at 6am it really opens at 6:40am. We couldn't have breakfast before leaving to the airport.

For a hotel like this they should have wifi at the rooms.

  • Stayed July 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank cardosopat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, General Manager at Sheraton Warsaw Hotel, responded to this review, July 19, 2011
Dear guest, Thank you for your review and nice comments about our hotel guest room and the hotel food offer. Just to clarify opening hours note: The Olive restaurant serving buffet breakfast in our hotel is opened from 6:30am weekdays and from 7am over the weekends. From 6:00am our Room Service Breakfast offer is available for our guests willing to order the breakfast to the room. Additionally, for the guests leaving our hotel before the buffet breakfast is available in the Olive restaurant, we are preparing and displaying in front of our Reception an "Early Bird" breakfast with coffee, tea, croissants and juices selection available daily an hour before the Olive restaurant breakfast time.
Thank you also for the note about WI-FI, at the moment WI-FI range is widely available for our guests in our hotel lobby, Reception, Link@Sheraton and in our comfortable Club Lounge, we are working on extension of the range for entire hotel to be able to offer it to our guests in the future.
Hope to see you in Sheraton Warsaw again,
With best regards
Artur Zawadzki
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
120 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed July 6, 2011

I spent three nights in a large and very comfortable room in this classy hotel with the most wonderful location in Warsaw. The hotel offers several high quality eateries and the breakfast is really excellent. I hope my boss will send me back to the Sheraton again soon!

  • Stayed July 2011, traveled on business
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sjurontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northants UK
Level Contributor
210 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 307 helpful votes
4 of 5 bubbles Reviewed July 5, 2011

I will not beat about the bush!

The hotel is good, in fact great, but where else in the world is there a % star hotel where one can not sit down to a meal in peace.

The destruction of The Something Else Bar was a total disgrace, but it was explained to me by the management that the change was not for the good of the guests, but to attract passing trade at weekends.

Open the other restaurant where both breaffast and lunch is served in the evening and all would be well, one could dine in the light, in peace and enjoy the food.

  • Stayed May 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Earby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, July 11, 2011
Dear guest, Thank you for this and previous review of new SomePlace Else at Sheraton Warsaw Hotel. I would also like to thank you for positive evaluation of our hotel and services and for coming back. We keep investing in our hotel in order to make it even more comfortable and attractive for our guests. In recent years we refurbished the Club Floor and our comfortable Club Lounge, launched Link@Sheraton and many more. In fact the refurbishment of SomePlace Else was inspired by our guests as the need to refresh it and make it more attractive after 14 years since opened was reported to us at many occasions. That is why we changed interiors but also add modern sound and lightening systems to enable guests to relax in nice atmosphere with live music broadcasted from the best equipment. And must say that we are very proud as our guests as well as media welcomed the new SomePlace Else very positively. We were also selected as the top bar in ‘The best restaurants in Warsaw 2011’ ranking by Kulinarnik.pl.
I trust this is just the beginning of the new history of this unique place in Warsaw.
Best regards from Warsaw
Artur Zawadzki
Executive Assistant Manager
Sheraton Warsaw Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Warsaw Hotel

Property: Sheraton Warsaw Hotel
Address: ul. Boleslawa Prusa 2, Warsaw 00-493, Poland
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Warsaw
#14 Romantic Hotel in Warsaw
#14 Luxury Hotel in Warsaw
#21 Family Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Warsaw Hotel 5*
Number of rooms: 352
Official Description (provided by the hotel):
Business-oriented Hotel situated in the city center, near embassies, ministries & stock exchange. ... more   less 
Reservation Options:
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Also Known As:
Sheraton Warsaw
Warsaw Sheraton

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