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Traveler rating
1,097
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243
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31
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All reviews shopping mall old town zlote tarasy central station huge mall nice hotel excellent location wine bar superior room good size mini bar air condition comfortable beds breakfast buffet business trip city centre wi fi
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317 - 322 of 2,450 reviews
Reviewed April 20, 2017

Good location, underground parking.
Nice design.
Comfortable, nice rooms, maybe bed is too soft.
Clean bathroom with accessories.
Free drinks, coffee and chocolate in our room.
Very very polite and helpful staff both at reception and in the restaurant.
We really liked the place and would use this hotel again.

Date of stay: April 2017
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank pengemex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolina T, Guest Experience Team at Mercure Warszawa Centrum, responded to this reviewResponded April 27, 2017

Dear Pengemex,

Thank you for sharing your kindness review. You really liked it, and we really like it you were enjoyed your stay with us! I am happy that both - staff from reception and staff from restaurant are polite and helpful. I am happy that as well our rooms were in your liking.

That's great to host guests like you!
I hope we will have an opportunity welcome you again in Mercure Warszawa Centrum.

Best regards r from Warsaw,
Karolina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2017

The hotel is loacted in a very central location, just across one of the nicest malls (zlote tarasy), within walking distance to many restaurants, pubs etc.
the rooms were clean and quite new. service was prompt.
highly recommended for a few days in town.

Date of stay: April 2017
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank galg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolina T, Guest Experience Team at Mercure Warszawa Centrum, responded to this reviewResponded April 25, 2017

Dear Galg,

Thank you very much for choosing Mercure Warszawa Centrum and for taking time to share your experience about our hotel. We are very grateful for such a high rate of us. Appreciate your recommendation!
I am very pleased that we have fulfilled the expectations regarding accommodation and convenient location of the hotel. It is great to know that our location - so close to shopping center and train station - suit your needs.

We will definitely be looking forward to welcoming you again!
Best regards,
Karolina

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Reviewed April 18, 2017

This is a great hotel. The staff at checkin are very knowable and speak English. The room was clean, well equipped and up-to-date. It was an easy taxi ride from the airport. The morning breakfast buffet was the best we have ever had anywhere! There were choices galore. Everything was hot, fresh, cold as needed to be, extremely tasty and beautifully displayed. Well worth the money.

Date of stay: April 2017
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank bjz207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolina T, Guest Experience Team at Mercure Warszawa Centrum, responded to this reviewResponded April 25, 2017

Dear Bji207,

Thank you for your review on TripAdvisor community. We truly appreciate you taking the time to detail your experience about your stay at Mercure Warszawa Centrum Hotel.
I’m glad you could appreciate great hotel location. The location of our hotel is truly exceptional. Only several minutes walk to the Old Town, the Palace of Culture and Science, Central Station - in sight. Everything is so close and convenient to reach. Especially we are very happy to learn that you highly rated our breakfast! It is a pleasure to share your comment with our Team.

We hope to welcome you back very soon!
Best regards,
Karolina

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Reviewed April 16, 2017

This is quite big hotel conveniently situated in the proximity of the central railway station. It is oriented to servicing of groups of people, so the last thing I could say about my general feeling is that's a cosy place. The check-in process was fast. In general room was clean but gloomy. The equipment and furniture has clear traces of wear.
Breakfast was good and the service was efficient.

Date of stay: February 2017
Thank 274725Krzysztof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolina T, Guest Experience Team at Mercure Warszawa Centrum, responded to this reviewResponded April 21, 2017

Dear Krzysztof,

Firstly I would like to say thank you for choosing Mercure Warsawa Centrum Hotel during your stay in Warsaw.
I am very pleased that we have fulfilled the expectations regarding fantastic location of hotel and service.
I am very sorry that you could not say about our hotel 'cosy place'. Every day, we try to do our best to meet guests expectations. I can only hope you will accept our sincerest apologies and give us another chance in the future. Thank you for bringing this to our attention. Please feel free to contact me directly at H3385-GR@accor.com with further questions or comments as I am at your service!

Best regards,
Karolina

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Reviewed April 10, 2017

Comfortable room, kind staff, clean, fre water bottles every day (1 with and without gas), nice and updated gym, spa zone fantastic, restaurant very good, great location in front Central Warsaw station,

Date of stay: March 2017
Trip type: Traveled on business
Review collected in partnership with this hotel
Thank JORDI L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolina T, Guest Experience Team at Mercure Warszawa Centrum, responded to this reviewResponded April 14, 2017

Dear Jordi L,

Thank you for your fantastic review of Mercure Warszawa Centrum. We are very happy to know that you loved our comfortable rooms and great location. I truly appreciate your kind words about kind staff.

Thank you for staying with us and we hope to see you soon. ​

Best regards,
Karolina

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