I was here on business to interview candidates and found the location ideal. It's immediately across from the biggest shopping mall in Warsaw and that's a bonus in itself (if you like to shop!).
Without even letting me know, the staff had actually upgraded me to a nicer room, but didn't tell me. Ordinarily that would be a lovely touch and a great experience, but they didn't smile much or even tell me. The staff just weren't that great. I am a regular traveller to Poland and I find that the smaller boutique hotels have better service than the bigger international chains.
I wasn't impressed with the conference facilities and had to constantly walk to reception for help and ask for things, whereas with other hotels you get a "host" who you can call upon for support when required. When I would inquire about something, they seemed like they'd rather be doing something else; however when my Polish colleague spoke to them, they jumped.
I'd recommend the hotel for it's cleanliness and location, but unless I learn to speak Polish, I won't be back there again.
- Official Description (provided by the hotel):
- Mercure Warsaw Centrum hotel is located in the heart of the city and opposite to Palace Of Culture & Science-the icon of the capital city. Offices of international companies are in walking distance. Across narrow street from Mercure Warsaw Centrum hotel new generation multifunctional complex Zlote Tarasy is located (shopping, cinema, entertainment, Hard Rock Cafe, Aquarium Jazz Club). Hotel is located only 2 min. away from Central Railway Station.This 4-star business hotel combines fine polish hospitality, international cuisine and modern business facilities (high speed & wireless internet. Hotel has 338 comfortable air-conditioned rooms (suites, standard, Executive and non-smoking). You can enjoy the traditional Polish as well as international Menu in our "Winestone Restaurant" and have a good choice of specially selected wines. To relax, the hotel offers Fitness Center including sauna, jacuzzi & gym. The Mercure Warsaw Centrum hotel is the best location for international events, exclusive board meetings and seminars - 11 conference rooms with modern multi-media equipment. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Warsaw Hotel Warsaw
- Warsaw Holiday Inn