We stayed at the Platinum Residence for two 4 day periods - last week and then again this week. Let me say first of all that this is not a hotel. Much better. These are comfortable apartments, furnished with IKEA style furniture - uncluttered and comfortable. For the first stay of four days we were upgraded to a corner suite on the 11th floor. This was comprised of a separate bedroom, bathroom, and kitchen adjoining the living room. Both the bedroom and living room had flat screen TVs with a wide selection of stations. For the second four days, after our return from a weekend away, we were placed in a studio apartment, again on the 11th floor. The studio consisted of a living and kitchen area, an adjoining bathroom, and a bedroom area separated from the living area by a wall the same width as the bed. Again, both bedroom and living room had their own TVs. Both of the apartments also had air conditioning, which can be a real blessing when the weather in Warsaw warms up.
The location of Platinum Residence is quite central - within walking distance to the Old Town, Saxon Gardens and the Palace of Culture.
Underground parking costs extra as does internet.
There is a small supermarket downstairs, between the two towers where you can buy provisions at about the same price you would pay at the larger supermarkets further away from downtown.
There are also several small restaurants in the area between the two Platinum towers.
The front desk staff is exceptionally helpful, friendly, and all of them speak good English. They were kind enough to store one of our suitcases for us during our weekend away,.
If there is a downside to the Platinum Residence - it is that there seems to be disconnect between the housekeeping staff and the front desk. For example, in the first apartment, a whole row of bulbs was burned out in the bathroom. In most hotels, this is something which would be routinely inspected by the housekeeping staff, reported, and addressed before the next guests check in.
In the second unit, the liquid soap dispenser in the bathtub/shower was almost empty. In addition, there was a huge screw (which had previously held a door stop) sticking out of the floor next to the entry door. Had any of us stepped on it, serious injury would have resulted.
To the credit of the front desk staff, as soon as I reported any of these issues - maintenance was dispatched within minutes to address it. Nevertheless, it ought not be up to the guest to tend to what should be routine inspections.
The above notwithstanding, this is a great place to stay, the price is right (particularly if you book in advance), and we have no hesitation recommending these apartments.
We will certainly be back on our next trip to Warsaw!
One final comment - about the elevators. We have travelled widely but the elevator system here was brand new to us. You enter your desired floor on a control panel on the wall outside of the elevators. The unit indicates which car (A,B,C or D) is assigned to you and in you go. No buttons inside the elevator except door close and open. Quite ingenious really.
- Official Description (provided by the hotel):
- The best solution is the combination of advantages of either hotel or apartment and in order to measure up to such expectations, we came up with an exceptional project called the Platinum Residence. Platinum Residence is a modern complex offering completely furnished apartments, with reception desk and concierge services, access to an exclusive fitness club or Platinum Residence gym, as well as restaurants and cafe bars in the shopping gallery - all supported by five-star hotel services. Platinum Residence apartments, situated in the Platinum Towers, are forming a complex with the building of the Hilton Warsaw Hotel and Convention Centre. Among almost 400 apartments constructed in both towers, only 220 apartments, which have been furnished and equipped to satisfy sophisticated taste and needs of their residents, were selected for the Platinum Residence project. ... more less
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- Also Known As:
- Platinum Residence Hotel Warsaw