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“Novotel now in Lodz”

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Novotel Lodz Centrum
Ranked #4 of 38 Hotels in Lodz
Certificate of Excellence
Lodz, Poland
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Novotel now in Lodz”
Reviewed July 7, 2013

My wife and I stayed here for one night at the start of July 2013. We'd stayed in the Ibis, which is next door, before. We stayed in a standard room. It's on a major street in Lodz but we didn't hear a thing throughout the night.

The parking below the hotel costs an additional PLN 30. I'd suggest that you can stay in the Andel's hotel at one end of Piotrkowska Street or at the Novotel at the other end if you want a guaranteed quality stay (Novotel considerably cheaper!)

Just one point, however, we forgot our toothpaste and there was no possibility to get some in the hotel - unlike other Novotels I've stayed at.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Expat_in_Poland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLodzCentrum, Front Office Manager at Novotel Lodz Centrum, responded to this review, July 15, 2013
Dear Guests,

Thank you very much for your staying at Novotel Lodz Centrum, we are also grateful for noticing the hotel values​​. We offer our guests a comfortable stay in the heart of Lodz and an attractive price. We are thankful for reporting a shortage of toothpaste, which was now immediately supplied. We look forward to welcoming you back.

Best regards,

Tomasz Tomaszewski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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556 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
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English first
Imperia, Italy
Level Contributor
85 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed June 9, 2013 via mobile

I used this hotel just one night during a business trip.. Everything was ok.. Room are big enough, all brand new supply and forniture... Nice bathroom with big shower, big TV, stereo set, coffee machine... Restaurant ok but not astonishing in the course of the dishes, quality Ok but could be better adding more options. Breakfast same thing, not to much options, but good quality of the foods. Should be nice find some basis options on a 4 starhotel, like salmon, Marmelade or cream chocolate. Paying Parking available.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IK1TTD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLodzCentrum, Front Office Manager at Novotel Lodz Centrum, responded to this review, June 16, 2013
Dear Guest,

Thank you for your staying. All your opinions which you expressed will be foundation to improve our dining options. We would like the comfort created by our modern facilities enrich with wide range of dining experiences from our restaurant.

Best regards,

Tomasz Tomaszewski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lodz, Poland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 7, 2013

Hotel has nice interiors, design is great, futuristic, fresh. Well technology equipped, something I personally like. Staff is very helpful and even considering that hotel was just opened and not everything works smoothly (understandable) - you get what you ask for. Restaurant gave me a blast, really. At this size of a hotel - it still feels cosy.

Staying in Lodz City Centre is no-brainer now. Recommend.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mihcall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLodzCentrum, Front Office Manager at Novotel Lodz Centrum, responded to this review, June 16, 2013
Dear Guest,

Thank you for your visit and review. We are in the heart of Lodz for the convenience of our guests. We want to always combine good facilities with good service. You are always very welcome.

Best regards,

Tomasz Tomaszewski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 6, 2013

Absolutely great hotel staff very friendly and helpful .Bar staff where exceptional and nothing was to much trouble. would recommend the executive room bathroom was fabulous huge big walking shower. Have no negative things to say about this hotel just praise for the staff trying to make a good impression and as usual you get clowns feel they have to give negative views when they can see how hard the staff are trying to make it work. WILL DEFINITELY BE BACK TO THIS HOTEL on next visit to Lodz.Novahotel staff keep up the good work and thanks for making it an enjoyable stay

Room Tip: Executive room
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank stevie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLodzCentrum, Front Office Manager at Novotel Lodz Centrum, responded to this review, June 16, 2013
Dear Guest,

Thank you for staying at the Novotel Lodz Centrum. The satisfaction of our guests is our greatest satisfaction. We are here for you. We are looking forward to see you soon.

Best regards,

Tomasz Tomaszewski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 4, 2013

We had a great pleasure staying in this newly open hotel. Excellent location made it a good starting point for site seeing and shopping in a nearby mall Manufaktura. We were pleased with a room interior, big TV and a fantastic bathroom, especially the glass walls changing their visibility by pressing a switch and most importantly a fast and widely available Wi-Fi.

Very friendly staff made our stay even more comfortable. We were missing a TV remote control, but after a quick phone call to the reception it was delivered in no time.

Overally a very good, clean hotel with friendly and helpfull staff. Definitely worth recomending.

Room Tip: Go for an executive room to check the bathroom glass walls out!
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Agata Marta O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLodzCentrum, Front Office Manager at Novotel Lodz Centrum, responded to this review, June 16, 2013
Dear Madam,

Thank you for choosing Novotel Lodz Centrum. We are very pleased that you felt comfortable during your stay. The expectations of our guests determine and improve our service.

Best regards,

Tomasz Tomaszewski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw
Level Contributor
58 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 26, 2013

Generally hotel shouldn't be open yet. Still a lot of work undergoing, staff undertrained, rooms also not ready for guests. Very dissapointing first impression.
I would expect that a new hotel is interested to attract new customers. One way is to make good customers happy. I am gold member of Accor loyalty programme. In my opinion it just asks for room upgrade.
Excellent location, close to shopping mall and Piotrowska street. For unknow reason if you come from underground road crossing you have to go around to get to the hotel - on the shortest route they just made grass mawn.
Not surprising for a new hotel, but staff was undertrained, didn't know many things. As there was no manual for air conditioning I called reception. They couldn't help, but promised to send someone with help. It took .... 1 hour. At checkout they asked me if I had anything from the minibar. The only problem is they forgot to stock it...
Rooms were not equipped with toilet brushes. So staff was delivering it to rooms, also occupied ones and disturbing guests.
I had room service order - rye soup, aglio oli shrimp spaghetti and ceasars chicken salad. Soup was very good. Shrimp spaghetti had ... 2 shrimps (large, but still for 38 zlotys it is a joke). Ceasars salad was strangely small and with red lettuce.
Generally pricing is extremely high. Main courses have similar price as in 4 star Novotel Poznan, but in Lodz you pay extra 10 PLN for any side. Taking into consideration many restaurant closeby, I don't expect success for the restaurant.
Very small room as for Novotel standards. If you want to watch TV you have to be at room end, otherwise TV is too big and too high. Very nicelly equipped room (4 star stabdard easily). Unfortunatelly furniture was not properly assembled - in one place almost 1cm whole between two elements, in other place 3 unused nail holes and furniture elements not cut evenly. A/C requires quite a few hours to lower temperature, even though it was not a hot day. In the room there was a smell of new furniture, glue etc. Minibar that was not filled, was also not cleaned - smelled extremely bad after opening. They forgot to program phones. If I wanted to call reception I had to use my mobile and call external number. Receptionist didn't seem very concerned.
Very, very nice bathroom. Stone like floor and walls. Very large and nice walk-in shower.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
2 Thank Doswiadczony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLodzCentrum, Front Office Manager at Novotel Lodz Centrum, responded to this review, May 28, 2013
Dear Guest,

Please accept our sincere thanks for choosing Novotel Lodz Centrum, we want to ensure that all your comments are already improving service to our guests. We apologize for the inconvenience of novelty effect. We appreciate the members of the Accor loyalty program and will do everything to bring them and to you satisfaction and the best service. Very modern facilities of our hotel, suited to the desing of our brand is now fully prepared for use as our staff ready to help and serve. We appreciate your appreciation of aesthetics and comfort of the bathroom. Thank you for noticing a perfect location of our hotel, we want to be the most convenient for our guests. In addition to the original offer opportunities to take advantage of the bicycle rental, we want also facilitate pedestrian traffic to a shopping center and Piotrowska Street. Our restaurant service is getting sensitize on those items that will enhance its competitiveness and bring satisfaction to the guests. We would like to thank you once again, apologize and assure you that our hotel as Lodz "Promised Land" of Nobel laureate Władysław Reymont will serve its attractiveness to our always expected guests.

Best regards,

Tomasz Tomaszewski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Lodz Centrum

Property: Novotel Lodz Centrum
Address: al. Marsz. Jozefa Pilsudskiego 11a, Lodz 90-368, Poland
Location: Poland > Central Poland > Lodz Province > Lodz
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 38 Hotels in Lodz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Lodz Centrum 4*
Number of rooms: 161
Official Description (provided by the hotel):
Novotel Lodz Center is located in the city center, within a radius of 1 km from the two main railway stations. The journey from the airport takes 15 minutes. It offers rooms decorated in a modern and stylish way. They are equipped with comfortable beds, flat-screen TV, tea and coffee making facilities, a safe and a private bathroom with hairdryer and free toiletries. The hotel has parking and free Wi-Fi.The air-conditioned restaurant in the Novotel Centrum in Lodz serves breakfast and international dishes. Guests can also relax with a drink at the hotel bar. There is self-service business center, 24-hour front desk, as well as laundry services and luggage storage. Guests can rent out bicycles and explore the city, or exercise at the hotel`s fitness center. Novotel in Lodz is located opposite the shopping center Galeria Lodzka adjacent to a cinema complex, and just 200 meters from the popular Piotrowska Street with its many bars and restaurants, as well as various bus and tram, which takes you to the most attractive places in Lodz. At a distance of 1 km is located the Atlas Arena, which hosts concerts of international stars, as well as major sporting events. In a similar distance is the Lodz Fair Center. Equally close is the famous Film School ,Film Museum, the Museum of Art and the complexes of the nineteenth-century industrial architecture. ... more   less 
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