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“One night in Wroclaw”

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Sofitel Wroclaw Old Town
Ranked #12 of 74 Hotels in Wroclaw
Certificate of Excellence
Reviewed June 20, 2013

I was in Wroclaw just for one night before flying on to Warsaw and wanted somewhere very central to enjoy the city centre without the need for taxis etc. The hotel is perfectly located near to the central square and all the bars and restaurants and is a typical modern high quality business style hotel.

The square can get quite noisy at weekends and therefore would recommend a high floor away from the front of the hotel if you get the choice.

But definitely recommended. A very good buffet breakfast is available to.

Room Tip: High floor away from the front of the hotel.
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  • Stayed: May 2013, traveled on business
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1  Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Artmann-Sofitel, Manager at Sofitel Wroclaw Old Town, responded to this reviewResponded June 28, 2013

Dear Guest, thanks for your kind review here on tripadvisor. We are happy to learn that you past a joyful time in our lovely city, with its main attraction the market square and plenty of activities just in front of the hotel. Please do not heistate to mention your personal preference with your next booking, we are passionate in our effort to accomodate all our guest wishes. We are looking forward to welcome you soon again here in Wroclaw! warm regards

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567 - 573 of 1,379 reviews

Reviewed June 18, 2013

I spent three nights (Friday-Monday) at the Sofitel Wroclaw Old Town with my sister, we shared a twin superior room on a price deal.
The location is fantastic, just a one minute walk to the main square, and plenty of help on arrival with ideas of places to visit etc. The welcome is very warm and feels sincere, which was lovely.

The room was spotless on arrival and every day after housekeeping.
I did have a problem one night with a drunk and noisy neighbour, but I called down and it was dealt with so quickly and discreetly, I was really impressed.

The staff working at the Hotel are really helpful and friendly. Every one of them greeted us with a smile on passing, said hello, and in all dealings were polite, professional, and made me feel very comfortable.

We didn't use the bar- and couldn't see many others using it, as it was so expensive. Maybe if you are on business and have a tab then you won't mind, but it was so out of the range of all the bars in the area, that were so close, that we just didn't use it at all. Having said that, when we went in to look at the drinks menu, and left without buying anything, the woman working there still gave us a lovely big smile and said 'no problem, have a nice evening'. Which made our awkward situation feel a lot better!

We did visit the spa, and both had treatments. Be warned that they are quite heavy-handed in style (as they are Balinese massage), but don't be afraid to ask for a lighter touch.
The sauna, steam room and jacuzzi were also very nice, and we probably would have used them more if the weather hadn't been quite so lovely!

For ourselves, its probably going to be limited to when we can get some sort of deal like the 3-for-2 one we got, but if I was travelling on business, or had a slightly bigger budget, I would also pay the full price with no problem.

To address a couple of things mentioned by others;
This isn't a cute, rustic hotel, and the atrium may seem a little boring and soulless to some. I just thought it was airy and modern. We felt very safe there, which is important to me.
We spent most of our time outside the hotel- eating breakfast and all food locally on the old square of on little backstreets. This was cheaper, and a really nice experience. We hadn't bothered booking breakfast at the hotel as we were there to visit the city and walk about. Once back at the hotel for a shower and change, it was a nice contrast to having been out in the city walking all day.

Thanks to the whole team for a great stay.

Room Tip: I booked a superior twin room on a 'Pay for two, enjoy three' deal. You cannot book these ro...
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  • Stayed: June 2013, traveled with friends
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1  Thank jamcalli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Artmann-Sofitel, Manager at Sofitel Wroclaw Old Town, responded to this reviewResponded June 28, 2013

Dear Guest, thank you very much for your lovely feedback on your stay with us. It makes our day, when we receive such comments, especially when our service from the heart and effort is so kindly acknowledged. I am certain, that you would have enjoyed our breakfast as much as the rest, so dont hesitate to look after the promotions we offer, which includes it. Its really worth. Beside the our service philosophy, saftey and security is a key priority to us and we spare no effort to ensure the comfort of our guest. Hope to see you soon again. All the best and thank you again!!

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Reviewed June 17, 2013

Wroclaw is a gem with very interesting features to visit. The Sofitel is ideally located very close the lively market square. The hotel staff is very friendly and helpful. The rooms are modern, clean, comfortable and of a decent size. Definitely a place to get back to.

  • Stayed: June 2013, traveled on business
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Thank Willem H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Artmann-Sofitel, Manager at Sofitel Wroclaw Old Town, responded to this reviewResponded June 28, 2013

Dear Guest, we appreciate you took the time to share your experience in our hotel. We are happy to learn, that you have enjoyed your time in Wroclaw and our services. We wish you all the best and hope to welcome you back soon. warm regards

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Reviewed June 15, 2013

I should start by saying I am a user of Accor hotels and generally find they deliver to my expectations. So when you go to one of their top brands like Sofitel,then the expectation level rises...as does the Hotel bill !
The Sofitel in Wroclaw does have an excellent location ,being some 200 yards off the main square. It is quiet...and the rooms are comfortable,if not outstanding.The reception staff were very good and 2 of the Anna's (one reservation and one front desk) get special praise.
Those are the good points...but would i return..no
The Hotel forms part of an office block and as you ascend in the lift ,so you look into all their offices.The "lobby" is a soulless area ,without any real comfort and certainly not conducive to meeting people . The doormen were unfriendly..bordering on rude. The cocktail barman ,on the only occasion I used the bar,was inept.
In conclusion,it does not live up to a 5 star billing and is not good value for money.Wroclaw is a really good city break destination.Full of good restaurants and bars and many hotels.If location is your only criteria,then consider Sofitel.If however you wish to stay in a more sympathetic environment ,you will surely find one on tripadvisor.
ps I forgot to mention in case you do stay there. I would echo other contributers..the breakfast charge is ridiculous. Either get it included in your cost or go to many places on the square for less than half.

  • Stayed: June 2013, traveled as a couple
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Thank Dorsetman_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Artmann-Sofitel, Manager at Sofitel Wroclaw Old Town, responded to this reviewResponded June 27, 2013

Dear Guest, thanks for taking the time and for sharing in detail your expereince here on tripadvisor. We certainly will review the mentioned points carefully. I feel very sorry, that we have missed to fully convince you with our passion for personalized and warm service. Regarding the breakfast, I only can recommend to book one of our offers which includes this meal, as it comes with good price advantage for a rich selection of various breakfast specialties. It would be a pleasure, to welcome you soon again and convince you that we are full of dedication and soul in order to provide our guests a memorable experience. Please do not hesitate to contact me personally for your next booking. warm regards

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Reviewed June 14, 2013

A bit oldish decorated room, and old bathroom, no special view

With expresso machine, bose system

Excellent bed and sleep quality is top

Good TV system

Excellent check-in and check-out

Very poor lobby. You are lost in the basement of a building ithout really knowing where is the lobby for the customers.

Nice spa, with good jacuzzi.

  • Stayed: May 2013, traveled as a couple
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Thank camok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Artmann-Sofitel, Manager at Sofitel Wroclaw Old Town, responded to this reviewResponded July 11, 2013

Dear Guest,
thanks for your kind and positive comments here on tripadvisor. We appreciate you took the time to share your experience in our hotel. We would be delighted to welcome you soon again when your travels bring you to Wroclaw! warm regards

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Reviewed June 13, 2013

Great location in the center of all the activity in the city. Bathroom was nice and big. The room was very spacious with a comfortable bed.
Great breakfast with many choices. Highly recommended for anyone traveling to Wroclaw.

  • Stayed: June 2013, traveled as a couple
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Thank Natushx1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Artmann-Sofitel, Manager at Sofitel Wroclaw Old Town, responded to this reviewResponded June 27, 2013

Dear Guest, we appreciate that you took the time to review our hotel and share your experience here on tripadvisor. It fill us with pleasure, that you enjoyed your visit and arrangements. Thank you! warm regards

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Reviewed June 13, 2013

Best location for access to the main square, restaurants, bars, etc Good shopping nearby.
Excellent food. Wine very expensive. Would highly recommend horse and carriage trip
Tips - take Polish currency with you. Wear flat or comforable shoes

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank sunny220409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Artmann-Sofitel, Manager at Sofitel Wroclaw Old Town, responded to this reviewResponded June 27, 2013

Dear Guest,
thanks for sharing your experience here on tripadvisor. We are happy that you have enjoyed your time here in Wroclaw. We have well noted your comments and hope to see you soon again. All the best!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Wroclaw Old Town

Address: ul. Swietego Mikolaja 67, Wroclaw 50-127, Poland
Location: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Wroclaw
#3 Spa Hotel in Wroclaw
#4 Business Hotel in Wroclaw
#7 Luxury Hotel in Wroclaw
Price Range: $76 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Wroclaw Old Town 5*
Number of rooms: 205
Official Description (provided by the hotel):
Ideal for business or leisure, Sofitel Wroclaw Old Town is located in the heart of Old Town - the city's cultural, social and business epicenter - just minutes from the famous Market Square and Hala Ludowa exhibit/concert hall. The impressive glass-roofatrium is an excellent example of contemporary Polish architecture, blending sleek design with noble materials. The world-class facilities include 10 fully equipped meeting rooms, a luxurious spa, a gourmet restaurant, and spacious guest rooms & suites. ... more   less 
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Also Known As:
Sofitel Wroclaw Hotel Wroclaw
Wroclaw Sofitel
Accor Wroclaw

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