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“Modern hotel” 5 of 5 bubbles
Review of PURO Hotel

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PURO Hotel
Ranked #2 of 73 Hotels in Wroclaw
Certificate of Excellence
Brisbane
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Modern hotel”
5 of 5 bubbles Reviewed July 5, 2013

Great hotel, don't have anything negative to say. Free hot chocolate and coffee in reception every day. Breakfast was great, lovely cakes / pastries, pancakes (which my husband couldn't get enough of). Room extremely modern with everything controlled by panel on wall and ipads in reception for guests to use for free. Not too far from train / bus station and walking distance to main square. Staff helpful with any queries.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Deb_Brissie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,023 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Sibiu, Romania
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed June 28, 2013

Very well positioned with a lovely garden, clean & confortable, if you are into technology this hotel is a must. Staff was very helpful and friendly. The breakfast had a good selection of food. With the room keycard you get hot drinks from lobby free every day, Strongly recommended!

  • Stayed July 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Corina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hampshire uk
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed June 27, 2013

Whilst I agree with a number of points other reviewers have made, this hotel was quite a big disappointment for us.I'll be concise and list the pros and cons in our opinion, as I think it's quite important that other people don't get taken in by the rave reviews as we did. As mentioned, this hotel is very much focused on the technology factor, which is fine as long as the technology is working, or if you are so technologically minded that all you care about is being able to watch movies etc from your i-phone/ laptop etc. Many of the usual comforts that we expect from a hotel were not up to standard.

PROS:

1. Very good location in a fairly quiet street with a number of excellent bars and restaurants.
2. Spotlessly clean in all areas.
3. Comfortable beds
4. Good shower, fairly powerful.
5. Friendly & helpful staff.
6. Good coffee.
7. Housekeeping was good, clean towels every day if required and good cleaning.

CONS:

1. Fluorescent lighting on outside walls shone through the gaps in the curtains and made it too bright in the room.
2. Poor air con, much too warm as the temperature outside was 27c. We had to move rooms twice to try and find a cooler room, and the technology couldn't seem to cope with this as the new rooms couldn't recognise us. The i pad wouldn't work at all, which meant no lights, air con etc. This took the best part of an hour to sort out, with us having to keep going down to reception.
3. Not enough storage/hanging space, we lived out of our suitcase which I NEVER usually do.
4. Breakfast fairly poor, ready made rolls, pancakes etc, over ripe fruit. Scrambled eggs and do it yourself toast were ok. Cafeteria style room, not very inviting.
5. No tea or coffee making facilities in room, so if you wanted a drink on getting up, you had to get dressed and go down to the lobby. Can't comment on the tea, as I don't drink it, but the coffee was good,just object to having to make a trip to get it first thing in the morning!
6. The i pad control on the wall wouldn't switch off at night, so was beaming light straight onto the sleeping area. It's not that we're too technologically stupid to work it, as other people had the same problem.
7. The bathroom lights are controlled remotely by movement and there was no way to override this. Therefore, every trip to the loo in the night was met with the lights coming on, not ideal.
8. The worst aspect for me were the glass walls in the bathroom. I had assumed (wrongly) that the modesty curtain would wrap around the whole bathroom, but no. The curtain divided the room in half, so that if one person was using the loo or was showering, the other person couldn't use the main door,or access the "wardrobe", the mirror or the safe. Maybe some people find this acceptable and to be fair the showering part didn't bother us, but I like a modicum of privacy when sitting on the loo!! Someone came to our door when my husband was in the shower and I couldn't open it as they would have had a full frontal of him in the shower!!
9. The duvet was smaller than the bed, not that we needed the duvet as it was so warm. The air con did eventually reach a comfortable temperature after 3 days!

  • Stayed June 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank kyreniababe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cannock, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 26, 2013 via mobile

Just come back from a weekend in Wroclaw staying at the Puro. This hotel is superb. Check in is via touch screen in reception so is hassle free with no queuing. The room we stayed in overlooked the street that the hotel sits on. It was spotlessly clean, the beds were extremely comfortable and an iPad on the wall controlled the room lighting, air conditioning etc, you even checked out on it.
If you did need to speak to staff there was always someone on hand who was polite and helpful. It is only a ten minute walk from the Rynek, but be sure to try the small square directly opposite the hotel for food and drink, Sarah and Winners bar are superb.
Would have no hesitation in returning to this hotel.

Stayed June 2013, traveled with friends
Helpful?
1 Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moving target
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 25, 2013

I have stayed here a few times previously for business, but this week was a mix of business and pleasure, and the stay has been excellent.

Very comfortable memory phone bed, great showers and well appointed rooms. You can connect your laptop or iPad to the TV and watch your own movies. Wifi is pretty good as well - certainly good enough to stream Netflix through a proxy.

The staff are what really make the hotel however- wonderfully polite and helpful. For example I managed to tear a pair of trousers and they arranged for the repair to be done that morning and the trousers collected from and returned to my room, something more expensive hotels would not do.

The only down side is that they don't offer dry cleaning, so if you need more than basic laundry you need to go outside. However they were able to direct me to an excellent dry cleaners in the nearby Renoma store.

The room service girl are excellent as well - the room has never been less than spotless and they have always been happy to return if I've been using the room in the morning. The trick is to use the do not disturb and please service buttons next to the card slot by the door.

There isn't much of a restaurant, more a bar that does snacks, but the street outside has some great places, ranging from a pub to one of the best restaurants in Poland (La Magdelena. If you go, do try the scallops. They are excellent).

Room Tip: Rooms at the front of the hotel do get a bit of street noise, especially at the weekend, and rooms i...
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  • Stayed June 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MarwoodChap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 24, 2013

my daughter and i stayed at the Puro for a long weekend prior to a university interview. The location is great just 5 minutes from the main square. The staff were extremely helpful. The beds were some of the most comfortable i have slept in. My only criticism was the bathroom lights dark one minute , fully on the next ! Overall i have no reservations in recommending this hotel to most people but perhaps not those so IT savvy

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Debbie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 23, 2013

Really enjoyed my 5 night stay at the Puro. Loved the decor and the technology, breakfast was great, and everything was very clean. Bed big and comfortable, room service food also good. Wifi worked really well. Only very small quibble was that I couldn't work out how to get the movement sensitive bathroom lights to stop switching off if I stopped moving, i.e. if applying makeup or using the toilet! So I kept having to wave an arm about every so often as they began to fade. You can probably stop this by using the wall tablet but I couldn't work out how. Overall, I would definitely recommend, and would stay again in a heartbeat.

Room Tip: Street outside can be noisy in the evenings as there are outdoor cafes, but the windows keep most of...
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LeighRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about PURO Hotel

Property: PURO Hotel
Address: Wlodkowica 6, Wroclaw 50-072, Poland
Location: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #2 of 73 Hotels in Wroclaw
Price Range (Based on Average Rates): $
Hotel Class:3 star — PURO Hotel 3*
Number of rooms: 102
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