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“Good for short term business trip”

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Park Hotel Diament Wroclaw
Ranked #41 of 74 Hotels in Wroclaw
Brno, Czech Republic
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good for short term business trip”
Reviewed May 10, 2013

Hotel is far from the center and also hard to reach if you prefer to take the public transport. Otherwise, you can ask for their taxi service, it good, efficient and cheaper than any other cab company there.
First week of the trip was perfect, then I started to see the flaws in the service and even sometimes the complete absence of it, the staff at the reception, bar and restaurant are nice and friendly, just had some issues with the cleaning staff, which some of them just passed through the room, and just leaving the windows completely open when it is pouring rain outside, needless to say the damage made by this...

Room Tip: Use their taxi service and don't hesitate to go the reception to point any issue and the will so...
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheindo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agata D, Marketing Specialist at Park Hotel Diament Wroclaw, responded to this review, July 2, 2013
Dear Guest,
thank you for your feedback. By the next visit please check out our new offer - accommodation with taxi service included in price (you can find it on our website). Thank you for your comments about the service - every opinion is very important to us.
We hope that you will visit us again.
Best regards,
Park Hotel Diament Wrocław.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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195 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Polish first
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English first
Doncaster, United Kingdom
Level Contributor
186 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed April 26, 2013

As many others have commented, the location is not perfect for downtown, which requires 15 mins by taxi or 30 mins by bus, but it is well-located for the airport (there are as yet no hotels within walking distance of the airport) and for the burgeoning commercial centres Between the City and the Airport - the hotel adjoins the IBM complex.
The hotel is very clean, modern, and the facilities are good. There is free Wi-Fi throughout the hotel, and the band width is decent (maybe the hotel's neighbours had some influence here?). The rooms are spacious and comfortable, and my only gripe is the pillows are lumpy and not very comfortable.
The restaurant / bar area is roomy and the food is very good. I ate from the new local specialities menu, and especially enjoyed the zurek, a wholesome soup with sausage and boiled egg, served in a hollowed-out sour dough loaf.
I found the staff friendly and welcoming.
One major objection: when I paid my bill, the invoice total was automatically converted into Pounds Sterling. I protested, as I prefer to have some control over the rate at which payment is converted, through my own bank, and was told that the conversion is made automatically - the reception staff has no influence over the currency of the transaction. Beware: you will charged a 3% 'commission' for a transaction you did not ask for!
I would have given 4 stars if not for this unwanted intrusion in my financial affairs.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kenny A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agata D, Marketing specialist at Park Hotel Diament Wroclaw, responded to this review, May 8, 2013
Dear guest,
Thank you for such an extensive and positive feedback.
We are glad that you enjoyed your stay in our hotel. Our chef thanks for the praise on food and sour soup - you should try other dishes, which are really delicious.
The situation with the payment which you write about, unfortunately is not dependent on us.
We hope that despite this situation, you will visit us again and you will be our regular guest.

Regards and see you soon!
Park Hotel Diament Wrocław
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Milano, Lombardia, Italy
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 4, 2013 via mobile

Close to the airport and in the area of several companies compound such as IBM and others. It's 5km from downtown and it's not the best location for a turist visit ..but if you're on businesses trip for few days it's really a good location.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KILO965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agata D, Marketing Specialist at Park Hotel Diament Wroclaw, responded to this review, March 6, 2013
Dear Alfacharlie965,
thank you for your feedback.
Most of hotels in our chain are business hotels (we have leisure hotels as well, for example in Ustron), located by the crucial routes.
We are glad that you have enjoyed your stay, and hope to see you again!
Best regards,
Park Hotel Diament Wrocław.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
122 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed March 2, 2013

This is not a hotel for your average tourist. But if you are on business - it is just fine. Across the fence from the hotel, there is IBM compound and there are other office compounds in the neighborhood. Hotel is clean and relatively modern. Sufficient restaurant with an OK menu. Taxi ride to the Center (Rynek Glowny) takes about 15 minutes and costs around 30 PLN. The rooms are spacey, bathrooms are OK - with a shower cabin. This is your average 4 Star hotel at a 4 Star price. No complains. Front desk is very small but ladies at the front desk are very efficient & nice.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JanuszRoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agata D, Marketing Specialist at Park Hotel Diament Wroclaw, responded to this review, March 3, 2013
Dear JanuszRoman,
thank you for your opinion. As you wrote, our hotel is business hotel, so most of our guest are travelling on business and the distance from the city center is not a problem (we are close to the airport, offices etc.) Although, also tourist visit us often and appreciate the quality of our services
We hope to see you again!
Best regards,
Park Hotel Diament Wrocław.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dresden, Germany
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 1, 2012

Excellent hotel with awesome rooms. Very clean and neat. The complimentary buffet offered by them is good and worth it. The location of the hotel is a bit out of the town, it is a 30 min bus ride from the train station. But has plenty of bus connectivity

* Worth for the money
* Good morning buffet breakfast
* Located a bit outside the city
* Very calm location and very peaceful
* Size of the rooms are not too big and is suitable for 2, extra beds cannot be placed

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sbeshwaran89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agata D, Marketing Specialist at Park Hotel Diament Wroclaw, responded to this review, December 20, 2012
Dear sbeshwaran89,
we are really happy to read such an opinion.
We do our best to make our Guests satisfied.
We hope to see you again!
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 16, 2012

Stayed here for two nights on business trip very handy for early morning flight from airport .restaurant good cooked breakfast available
Dinner ok but menu limited but adequate
Rooms spotless but oise from neighbours tv kept me awake

Room Tip: None it's a fairly industrial looking building
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A2BtoC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agata D, Marketing Specialist at Park Hotel Diament Wroclaw, responded to this review, December 20, 2012
Dear familyguyNireland,
we appreciate that you decided to share with us your opinion.
We recommend you our new menu with regional cuisine.
See you again!
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tralee, Ireland
Level Contributor
145 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed November 13, 2012

If you need a clean and modern place to stay on business in Wroclaw - this is it! Right across the street from the Technology Park too.
Free internet, Ironing room, Hot food til 11 and bar till 12. Perfect.
Very friendly staff with great English.
Secure car parking too.

Room Tip: All the rooms are identical.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SteveGas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agata D, Marketing Specialist at Park Hotel Diament Wroclaw, responded to this review, December 20, 2012
Dear SteveGas,
thank you for your opinion.
We've read it with pleasure.
We hope to see you again.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hotel Diament Wroclaw

Property: Park Hotel Diament Wroclaw
Address: ul. Muchoborska 10, Wroclaw 54-424, Poland
Location: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #41 of 74 Hotels in Wroclaw
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Hotel Diament Wroclaw 4*
Number of rooms: 132
Official Description (provided by the hotel):
Hotel Diament Wroclaw: -modern business hotel-located only 5km away both from the Old Town and the airport-132 air-conditioned rooms-conference center with 7 air-conditioned rooms-gym-restaurant and bar-free Internet access. ... more   less 
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