We selected this hotel for our winter holiday due to the location which is 50m from the ski lift. The hotel is well decorated, rooms are relatively modern and well equipped (we even had a safe deposit box!). Staff is nice and friendly and the food most of the time was excellent (some days it was average but still ok). Every day we used spa and swimming pool and it was lots of fun and in most cases we were alone there. I would only wish the water in the swimming pool was a few degrees warmer! The hotel has its storage room for Ski equipment which has a separate convenient entrance. Car park and wi-fi are available and for free although at times car park was rather full.

The hotel's location is great, the staff were friendly, the breakfast really good and the sauna and indoor pool were a welcome and nice addition!
Big room, clean and new. Will come back here!
Just sorry I didn't try the bar.

Came all the way from Australia and decided to stay in this hotel over the Christmas period. Generally very pleased with the quality of service, rooms and selection of food for breakfast and dinner. We received a very warm welcome and for our entire stay the hotel created a great Christmas atmosphere.

However one down side was the manners (or lack thereof) of one of the staff members from the spa. This man (blonde guy, name was Tomasz) was very rude from the moment we arrived. Massages were included in our Christmas package and when we went to book them we were greeted with a very unpleasant attitude from this staff member. It seemed as if he was trying to avoid all questions, trying to do as little work as possible and shockingly, rolling his eyes whenever we asked/said something he couldn't be bothered responding too. This wasn't a one time thing either, we had three encounters with this staff member and each one was just as unpleasant as the other. This is my only complaint about this hotel because otherwise our stay was great.