We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Not as expected”
Review of Hotel Relaks

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Relaks
Ranked #9 of 29 Hotels in Karpacz
Swinoujscie, Poland
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Not as expected”
Reviewed August 6, 2012

Hi. We spent a few days over there. For the payed price we expected better condition of the rooms and service.
1. We ordered room with one double bad - we got two separated beds ;-(
2. No fridge or mini bar in the room,
3. No balconies,
4. No swimming pool and Jacuzzi,
5.The hotel's bar should be opened until 24:00 (according to the folder and doors sign), but everyday was closed before 23;00. Usually empty because the bartender was busy with something else.

There are good things as well.Hotel and Rooms are very clean. Restaurant nice and tasty food.
Front-desk staff very friendly and helpful.
Parking is large enough and monitored.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rysio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

58 reviews from our community

Traveler rating
    26
    20
    8
    4
    0
See reviews for
14
27
2
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • Dutch first
  • English first
  • German first
  • Polish first
  • Any
English first
Gdansk, Poland
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 22, 2012

We spent amazing 5 days in Karpacz and we really enjoyed our winter getaway, partly because Hotel Relaks is a really relaxing place. The room was warm, cosy and comfy and had a mountain view. I was expecting our double bed to 2 single beds put together- this is what they do in many hotels to change a double bed into 2 single beds easily if there is a need, and I couldn't have been further from the truth, our bed was a one-piece comfy bed with snow-white cotton sheets that were changed a couple of times while we were there. The room had a TV set with a few basic channels and there was also a spacious wardrobe. It was very quiet at night so you could really have a good night's sleep. The housekeepers keep the place really well cleaned, I seriously did not find a speck of dust in our room. The bathroom seemed newly renovated and was also extremely clean, with a nice, hot shower, which was really great after the many hours spent in the cold mountains or snowboarding. Our towels were changed everyday and the housekeepers were providing us with shampoos, soap, shoe polishers and mineral water everyday. Being a hotel guest, we were entitled to free sauna and steam room sessions. The ladies that work in the SPA area were very nice and helpful when we decided to take advantage of these facilities. Same with the restaurant and reception staff- very nice, patient and helpful. Five star customer service! Last but not least, breakfasts were freshly prepared and delicious. You really could fill your stomach for the rest of the day. The hotel is in the close vicinity of the famous Raven Rocks and some hiking trails. There is a skiing slope just in front of the hotel, it's suitable for the beginners/kids and you can rent the equipment and even buy skiing or snowboarding lessons there. All in all, I can really recommend this hotel if you need to relax and take advantage of the beautiful nature nearby Karpacz. Hotel Relaks seems to be the right place to stay in Karpacz if you need to unwind and recharge your batteries. The name is well deserved!!!

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ola_912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Karpacz hotels
0.2 mi away
Mercure Karpacz Resort
Mercure Karpacz Resort
#2 of 29 in Karpacz
4.0 of 5 bubbles 360 reviews
1.6 mi away
Hotel Golebiewski
Hotel Golebiewski
#7 of 29 in Karpacz
4.0 of 5 bubbles 381 reviews
1.2 mi away
Vivaldi Hotel Karpacz
Vivaldi Hotel Karpacz
#6 of 29 in Karpacz
4.5 of 5 bubbles 96 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Artus
Hotel Artus
#1 of 29 in Karpacz
4.5 of 5 bubbles 183 reviews
0.3 mi away
Alpejski Hotel
Alpejski Hotel
#10 of 29 in Karpacz
4.5 of 5 bubbles 42 reviews
0.8 mi away
Hotel Nowa Ski
Hotel Nowa Ski
#3 of 29 in Karpacz
4.5 of 5 bubbles 121 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Relaks? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Relaks

Property: Hotel Relaks
Address: ul. Obroncow Pokoju 4, Karpacz 58-540, Poland
Location: Poland > Southern Poland > Lower Silesia Province > Karpacz
Amenities:
Bar / Lounge Restaurant Spa Wheelchair access
Hotel Style:
Ranked #9 of 29 Hotels in Karpacz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Relaks 3*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Travelocity, Expedia, Cheap Tickets, Hotels.com, Priceline and HRS so you can book your Hotel Relaks reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing