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“Hotel Mercure Jelenia Góra is a good base for excursions in the Mountains”

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Mercure Jelenia Gora
Ranked #3 of 14 Hotels in Jelenia Gora
Reviewed November 30, 2012

Hotel Mercure Jelenia Góra is a good base for excursions in the Mountains and the Czech Republic. The rooms are very clean and often soprzątane. The hotel has an indoor swimming pool, sauna and parking. The hotel restaurant serves Polish and international cuisine. Recommended for skiers and for those who like excursions in the mountains.

Room Tip: Recommended for skiers and for those who like excursions in the mountains.
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  • Stayed: February 2012, traveled with family
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Thank Art779
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 - 49 of 278 reviews

Reviewed August 24, 2012

The staff was pleasant. The Decor of the hotel is dated. Hotel is not conveniently located to town and was not easy to find. Beds not comfortable. This hotel needs to renovate and update their facilities.

  • Stayed: August 2012, traveled as a couple
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Thank 1nztraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2012

Welcome to 1979! Immaculate but dated hotel. Staff friendly and very helpful. Breakfast was great. Had one evening meal in restaurant which was superb! A little out of town but on main road to Karpasc ski resort. Very hot when we stayed and rooms not air conditioned so I wonder how they maintain their accreditation as a Mercure? Parking expensive but secure with 24 hour guard. Staff confused about parking payment so paid twice, once to security guard and once to reception - very confusing. Comfortable, pleasant but quite low standard for a Mercure.

  • Stayed: July 2012, traveled as a couple
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Thank Mero61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2012

Staff was not helpful, breakfast was bit to expensive 40zl - but rewarding. It is time to refresh hotel rooms, including beds - very uncomfy, no aircon is another disadvantage. Big advantage is pool and spa area - very nice. Another thing is area where hotel is locater - very nice, beautiful!

Room Tip: No aircon inside - be careful in summer time
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  • Stayed: July 2011, traveled on business
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Thank MariuszOst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2011

The hotel is old; the photos do not resemble the reality especialy in terms of the rooms design. No air-conditionin. Old furniture. The rooms smell with cigarettes and paint. Personnel rather not kind.

  • Stayed: October 2011, traveled as a couple
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1  Thank AlbertWarsaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2011

Unfortunately there is only name common with Mercure brand. Got a post communist room and was told that there are no better available. Definitely rooms needed to be refreshed. The staff at check in is not familiar with loyalty program. If you can not find anything else - look harder and wish you to find better place.

  • Stayed: January 2011, traveled with friends
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Thank jozefg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2007

Very beautiful hotel. Staff very friendly. Rooms very clean but beds are very uncomfortable. Nice pool and spa. Great breakfast buffet :-) Beautiful area too.

Stayed: May 2005
1  Thank KrysiaUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Jelenia Gora

Address: ul. Sudecka 63, Jelenia Gora 58-500, Poland
Location: Poland > Southern Poland > Lower Silesia Province > Jelenia Gora
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 14 Hotels in Jelenia Gora
Price Range: $33 - $51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Jelenia Gora 3*
Number of rooms: 188
Official Description (provided by the hotel):
Located in Jelenia Gora, close to the border to the Czech Republic and Germany, at the foot of the picturesque Karkonosze mountains. Good starting point for sightseeing and skiing. 188 modern rooms, restaurant, terrace, meeting rooms, parking, indoor swimming pool, sauna. ... more   less 
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