The hotel is situated in Cieplice, a suburban area of Jelenia Gora.
The hotel itself is nice and clean, the staff doesn't speak english (only german and polish) but the management does speak a bit. Anyway everybody is very helpful and smiley.
The hotel does not have a lift, therefore if you have heavy luggage ask for a room on the lower floors.
The town doesn't offer much but it's very close to nice trekking paths or more turistic places like Karpasz.
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